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4.7.0 Timout waiting for client input en reception avec certains domaines sur de gros emails. RRS feed

  • Question

  • Bonjour,

    Nous avons exchange 2007 avec un server hub et un serveur edge.

    Depuis quelque temps nous rencontrons un souci avec certains domaines lors de la réception d'emails.

    Les expediteurs reçoivent un rapport de non remise avec : 4.7.0 Timout Waiting for client input.

    Il semblerait que le problème ne se produise que lorsque les emails ont des pièces jointes assez volumineuses puisque lorsque les expéditeurs envoient des messages sans pièces jointes ca passe.

    Voici les logs du serveur edge :

    2009-12-21T06:25:40.520Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,1,192.168.251.51:25,192.168.251.254:53336,*,SMTPSubmit SMTPAcceptAnySender SMTPAcceptAuthoritativeDomainSender AcceptRoutingHeaders,Set Session Permissions
    2009-12-21T06:25:40.520Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,2,192.168.251.51:25,192.168.251.254:53336,>,"220 XXXXXX.mail.com Microsoft ESMTP MAIL Service ready at Mon, 21 Dec 2009 07:25:39 +0100",
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,3,192.168.251.51:25,192.168.251.254:53336,<,EHLO mail.mail.com,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,4,192.168.251.51:25,192.168.251.254:53336,>,250-XXXXXX.mail.com Hello [192.168.251.254],
    2009-12-21T06:25:40.567Z,XXXXXXDefault internal receive connector XXXXX,08CC4EEE56C02D62,5,192.168.251.51:25,192.168.251.254:53336,>,250-SIZE 5144576,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,6,192.168.251.51:25,192.168.251.254:53336,>,250-PIPELINING,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,7,192.168.251.51:25,192.168.251.254:53336,>,250-DSN,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,8,192.168.251.51:25,192.168.251.254:53336,>,250-ENHANCEDSTATUSCODES,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,9,192.168.251.51:25,192.168.251.254:53336,>,250-STARTTLS,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,10,192.168.251.51:25,192.168.251.254:53336,>,250-X-ANONYMOUSTLS,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,11,192.168.251.51:25,192.168.251.254:53336,>,250-AUTH,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,12,192.168.251.51:25,192.168.251.254:53336,>,250-X-EXPS NTLM,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,13,192.168.251.51:25,192.168.251.254:53336,>,250-8BITMIME,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,14,192.168.251.51:25,192.168.251.254:53336,>,250-BINARYMIME,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,15,192.168.251.51:25,192.168.251.254:53336,>,250-CHUNKING,
    2009-12-21T06:25:40.567Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,16,192.168.251.51:25,192.168.251.254:53336,>,250 XEXCH50,
    2009-12-21T06:25:40.598Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,17,192.168.251.51:25,192.168.251.254:53336,<,MAIL FROM:<sender@mail.com> SIZE=27667,
    2009-12-21T06:25:40.598Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,18,192.168.251.51:25,192.168.251.254:53336,*,08CC4EEE56C02D62;2009-12-21T06:25:40.520Z;1,receiving message
    2009-12-21T06:25:40.598Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,19,192.168.251.51:25,192.168.251.254:53336,>,250 2.1.0 Sender OK,
    2009-12-21T06:25:40.645Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,20,192.168.251.51:25,192.168.251.254:53336,<,RCPT TO:<recept@mail.fr>,
    2009-12-21T06:25:40.645Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,21,192.168.251.51:25,192.168.251.254:53336,>,250 2.1.5 Recipient OK,
    2009-12-21T06:25:40.676Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,22,192.168.251.51:25,192.168.251.254:53336,<,DATA,
    2009-12-21T06:25:40.676Z,XXXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,23,192.168.251.51:25,192.168.251.254:53336,>,354 Start mail input; end with <CRLF>.<CRLF>,

    2009-12-21T06:34:46.926Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,24,192.168.251.51:25,192.168.251.254:53336,>,451 4.7.0 Timeout waiting for client input,
    2009-12-21T06:34:46.926Z,XXXXXX\Default internal receive connector XXXXXX,08CC4EEE56C02D62,25,192.168.251.51:25,192.168.251.254:53336,-,,Local


    J'ai deja essayé d'augmenter la valeure du timeout sur le connecteur de reception internet du edge à 15 minutes, sans succés.

    Quelqu'un a t'il une idée de ou cela pourrait il venir ?

    Merci d'avance pour vos réponses.



    lundi 21 décembre 2009 10:53

Réponses

  • Bon j'ai toruve la solution à mon problème.

    Cela venait du fitre antispam de mon firewall Zyxel USG 100.

    Je le desactive et hop tous les mails sont recus sans probleme

    Ils sont bien gentils chez Zyxels avec leur fonctionnalités a gogo mais si c'est pour tout devoir desactiver c'est pas très utile !

    C'est pu un firewall c'est une passoire maintenant.

    lundi 11 janvier 2010 08:38

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