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Problème install maj 2807986
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Bonjour,
Sur un de nos serveur 2008 R2 faisant parti d'un cluster HyperV, la MAJ 2807986 ne passe pas, au redémarrage ça bloque à 32% puis après 3 reboots, elle se désinstalle.
sur ce lien http://support.microsoft.com/kb/2807986 ils parlent d'une MAJ 2552343 à installer auparavant, après vérification elle y est déjà.
Quelqu'un a déjà eu le cas, une idée? merci
mercredi 3 avril 2013 14:59
Toutes les réponses
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Voir le fichier de log sous %windir%\Windowsupdate.log
Peut-être qu'une erreur pourra nous mettre sur la piste ...
- Modifié Philippe BarthMVP mercredi 3 avril 2013 20:51
mercredi 3 avril 2013 20:49 -
voici le début de ce que j'ai dans le log en question juste au lancement de la mise à jour puis au premier reboot:
2013-04-04 08:28:40:989 7328 21ac Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0200) ===========
2013-04-04 08:28:40:989 7328 21ac Misc = Process: C:\Windows\Explorer.EXE
2013-04-04 08:28:40:989 7328 21ac Misc = Module: C:\Windows\system32\wucltux.dll
2013-04-04 08:28:40:989 7328 21ac WUApp No EULA acceptance needed
2013-04-04 08:28:40:989 1176 25fc AU AU received approval from Ux for 1 updates
2013-04-04 08:28:40:989 1176 25fc AU AU setting pending client directive to 'Progress Ux'
2013-04-04 08:28:41:005 5768 2390 CltUI AU client got new directive = 'Interactive Progress', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
2013-04-04 08:28:41:052 1176 87c AU BeginInteractiveInstall invoked for Download
2013-04-04 08:28:41:052 1176 87c AU Auto-approved 0 update(s) for download (for Ux)
2013-04-04 08:28:41:052 1176 87c AU UpdateDownloadProperties: 0 download(s) are still in progress.
2013-04-04 08:28:41:052 1176 87c AU #############
2013-04-04 08:28:41:052 1176 87c AU ## START ## AU: Download updates
2013-04-04 08:28:41:052 1176 87c AU #########
2013-04-04 08:28:41:052 1176 87c AU # Found no download approved updates.
2013-04-04 08:28:41:052 1176 87c AU #########
2013-04-04 08:28:41:052 1176 87c AU ## END ## AU: Download updates
2013-04-04 08:28:41:052 1176 87c AU #############
2013-04-04 08:28:41:052 1176 87c AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:41:052 1176 87c AU BeginInteractiveInstall invoked for Install
2013-04-04 08:28:41:052 1176 87c AU Auto-approving update for install, updateId = {3609AAE6-5B1C-404A-8B5E-93D9ACE163F6}.201, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
2013-04-04 08:28:41:052 1176 87c AU Auto-approved 1 update(s) for install (for Ux), installType=1
2013-04-04 08:28:41:052 1176 87c AU #############
2013-04-04 08:28:41:052 1176 87c AU ## START ## AU: Install updates
2013-04-04 08:28:41:052 1176 87c AU #########
2013-04-04 08:28:41:067 1176 87c AU # Initiating manual install
2013-04-04 08:28:41:067 1176 87c AU # Approved updates = 1
2013-04-04 08:28:41:067 1176 87c AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {FD06B1D4-9401-4149-A655-99564C4AD605}]
2013-04-04 08:28:41:067 1176 2210 Agent *************
2013-04-04 08:28:41:067 1176 2210 Agent ** START ** Agent: Installing updates [CallerId = AutomaticUpdates]
2013-04-04 08:28:41:067 1176 2210 Agent *********
2013-04-04 08:28:41:067 1176 2210 Agent * Updates to install = 1
2013-04-04 08:28:41:067 1176 2210 Agent * Title = Mise à jour de sécurité pour Windows Server 2008 R2 Édition x64 (KB2807986)
2013-04-04 08:28:41:067 1176 2210 Agent * UpdateId = {3609AAE6-5B1C-404A-8B5E-93D9ACE163F6}.201
2013-04-04 08:28:41:067 1176 2210 Agent * Bundles 1 updates:
2013-04-04 08:28:41:067 1176 2210 Agent * {524583EB-A9DE-4D19-8BEA-69A702CF8564}.201
2013-04-04 08:28:41:083 1176 2210 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
2013-04-04 08:28:41:083 1176 2210 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
2013-04-04 08:28:41:083 1176 2210 Handler Attempting to create remote handler process as DOMAIN\adminMax in session 1
2013-04-04 08:28:41:098 1176 25fc AU Getting featured update notifications. fIncludeDismissed = true
2013-04-04 08:28:41:098 1176 25fc AU No featured updates available.
2013-04-04 08:28:41:114 1176 25fc AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:41:176 1176 2210 DnldMgr Preparing update for install, updateId = {524583EB-A9DE-4D19-8BEA-69A702CF8564}.201.
2013-04-04 08:28:41:176 5632 1be0 Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0200) ===========
2013-04-04 08:28:41:176 5632 1be0 Misc = Process: C:\Windows\system32\wuauclt.exe
2013-04-04 08:28:41:176 5632 1be0 Misc = Module: C:\Windows\system32\wuaueng.dll
2013-04-04 08:28:41:176 5632 1be0 Handler :::::::::::::
2013-04-04 08:28:41:176 5632 1be0 Handler :: START :: Handler: CBS Install
2013-04-04 08:28:41:176 5632 1be0 Handler :::::::::
2013-04-04 08:28:41:192 5632 1be0 Handler Starting install of CBS update 524583EB-A9DE-4D19-8BEA-69A702CF8564
2013-04-04 08:28:41:192 5632 1be0 Handler CBS package identity: Package_for_KB2807986~31bf3856ad364e35~amd64~~6.1.1.2
2013-04-04 08:28:41:223 5632 1be0 Handler Installing self-contained with source=C:\Windows\SoftwareDistribution\Download\3d17705423560c8de2a0103bf1926ec6\windows6.1-kb2807986-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\3d17705423560c8de2a0103bf1926ec6\inst
2013-04-04 08:28:42:128 1176 25fc AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:43:064 1176 87c AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:43:142 1176 202c AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:44:156 1176 87c AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:45:077 1176 87c AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:45:170 1176 87c AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:45:420 5632 1be0 Handler Requesting post-reboot reporting for package Package_for_KB2807986~31bf3856ad364e35~amd64~~6.1.1.2.
2013-04-04 08:28:45:420 5632 1be0 Handler Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0
2013-04-04 08:28:45:420 5632 1be0 Handler :::::::::
2013-04-04 08:28:45:420 5632 1be0 Handler :: END :: Handler: CBS Install
2013-04-04 08:28:45:420 5632 1be0 Handler :::::::::::::
2013-04-04 08:28:45:435 1176 1d18 AU >>## RESUMED ## AU: Installing update [UpdateId = {3609AAE6-5B1C-404A-8B5E-93D9ACE163F6}, succeeded]
2013-04-04 08:28:45:482 1176 2210 Agent *********
2013-04-04 08:28:45:482 1176 2210 Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates]
2013-04-04 08:28:45:482 1176 2210 Agent *************
2013-04-04 08:28:45:482 1176 1d18 AU Install call completed.
2013-04-04 08:28:45:482 1176 1d18 AU # WARNING: Install call completed, reboot required = Yes, error = 0x00000000
2013-04-04 08:28:45:482 1176 1d18 AU #########
2013-04-04 08:28:45:482 1176 1d18 AU ## END ## AU: Installing updates [CallId = {FD06B1D4-9401-4149-A655-99564C4AD605}]
2013-04-04 08:28:45:482 1176 1d18 AU #############
2013-04-04 08:28:45:482 1176 1d18 AU Install complete for all calls, reboot needed
2013-04-04 08:28:45:482 1176 1d18 AU Successfully wrote event for AU health state:0
2013-04-04 08:28:45:498 1176 87c AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:47:089 1176 87c AU All updates already downloaded, setting percent complete to 100
2013-04-04 08:28:47:822 1176 202c AU UpdateDownloadProperties: 0 download(s) are still in progress.
2013-04-04 08:28:47:822 1176 202c AU Triggering Offline detection (non-interactive)
2013-04-04 08:28:47:822 1176 202c AU AU setting pending client directive to 'Reboot Pending'
2013-04-04 08:28:47:822 1176 202c AU Changing existing AU client directive from 'Progress Ux' to 'Reboot Pending', session id = 0x1
2013-04-04 08:28:47:838 1176 202c AU Successfully wrote event for AU health state:0
2013-04-04 08:28:47:838 1176 12e4 AU #############
2013-04-04 08:28:47:838 1176 12e4 AU ## START ## AU: Search for updates
2013-04-04 08:28:47:838 1176 12e4 AU #########
2013-04-04 08:28:47:838 1176 12e4 AU <<## SUBMITTED ## AU: Search for updates [CallId = {FC888C82-1AE4-412B-9CA6-F87681C14428}]
2013-04-04 08:28:47:838 1176 95c Agent *************
2013-04-04 08:28:47:838 1176 95c Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-04-04 08:28:47:838 1176 95c Agent *********
2013-04-04 08:28:47:838 1176 95c Agent * Online = No; Ignore download priority = No
2013-04-04 08:28:47:838 1176 95c Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2013-04-04 08:28:47:838 1176 95c Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2013-04-04 08:28:47:838 1176 95c Agent * Search Scope = {Machine}
2013-04-04 08:28:47:838 5768 2390 CltUI AU client got new directive = 'Reboot Pending', serviceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, return = 0
2013-04-04 08:28:52:362 7328 21ac Misc WARNING: SUS Client is rebooting system.
2013-04-04 08:28:52:471 1176 12e4 AU AU received handle event
2013-04-04 08:28:54:343 1176 12e4 Shutdwn user declined update at shutdown
2013-04-04 08:28:54:343 1176 12e4 AU Successfully wrote event for AU health state:0
2013-04-04 08:28:54:343 1176 12e4 AU AU initiates service shutdown
2013-04-04 08:28:54:343 1176 12e4 AU ########### AU: Uninitializing Automatic Updates ###########
2013-04-04 08:28:54:375 1176 95c Agent * WARNING: Exit code = 0x8024000B
2013-04-04 08:28:54:375 1176 95c Agent *********
2013-04-04 08:28:54:375 1176 95c Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2013-04-04 08:28:54:375 1176 95c Agent *************
2013-04-04 08:28:54:375 1176 95c Agent WARNING: WU client failed Searching for update with error 0x8024000b
2013-04-04 08:28:54:375 1176 12e4 Agent Sending shutdown notification to client
2013-04-04 08:28:54:375 1176 12e4 Agent Sending shutdown notification to client
2013-04-04 08:28:54:375 1176 12e4 Agent Sending shutdown notification to client
2013-04-04 08:28:54:375 1176 12e4 Agent Sending shutdown notification to client
2013-04-04 08:28:54:390 1176 12e4 Report REPORT EVENT: {BB72C2A3-E345-4AE8-8654-9F18AD978922} 2013-04-04 08:28:45:482+0200 1 193 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Restart Required: To complete the installation of the following updates, the computer must be restarted. Until this computer has been restarted, Windows cannot search for or download new updates: - Mise à jour de sécurité pour Windows Server 2008 R2 Édition x64 (KB2807986)
2013-04-04 08:28:54:390 1176 12e4 Report CWERReporter finishing event handling. (00000000)
2013-04-04 08:28:54:390 1176 12e4 Report CWERReporter finishing event handling. (00000000)
2013-04-04 08:28:54:515 1176 12e4 Service *********
2013-04-04 08:28:54:515 1176 12e4 Service ** END ** Service: Service exit [Exit code = 0x240001]
2013-04-04 08:28:54:515 1176 12e4 Service *************
2013-04-04 08:34:37:486 6548 1998 Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0200) ===========
2013-04-04 08:34:37:486 6548 1998 Misc = Process: C:\Windows\system32\cscript.exe
2013-04-04 08:34:37:486 6548 1998 Misc = Module: C:\Windows\system32\wuapi.dll
2013-04-04 08:34:37:486 6548 1998 COMAPI -------------
2013-04-04 08:34:37:486 6548 1998 COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]
2013-04-04 08:34:37:486 6548 1998 COMAPI ---------
2013-04-04 08:35:06:284 1156 1a6c Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0200) ===========
2013-04-04 08:35:06:284 1156 1a6c Misc = Process: C:\Windows\system32\svchost.exe
2013-04-04 08:35:06:284 1156 1a6c Misc = Module: c:\windows\system32\wuaueng.dll
2013-04-04 08:35:06:284 1156 1a6c Service *************
2013-04-04 08:35:06:284 1156 1a6c Service ** START ** Service: Service startup
2013-04-04 08:35:06:284 1156 1a6c Service *********
2013-04-04 08:35:06:425 1156 1a6c Agent * WU client version 7.6.7600.256
2013-04-04 08:35:06:425 1156 1a6c Agent * Base directory: C:\Windows\SoftwareDistribution
2013-04-04 08:35:06:440 1156 1a6c Agent * Access type: No proxy
2013-04-04 08:35:06:440 1156 1a6c Agent * Network state: Connected
2013-04-04 08:35:07:782 1156 c08 Report CWERReporter::Init succeeded
2013-04-04 08:35:07:782 1156 c08 Agent *********** Agent: Initializing Windows Update Agent ***********
2013-04-04 08:35:07:797 1156 c08 Agent *********** Agent: Initializing global settings cache ***********
2013-04-04 08:35:07:797 1156 c08 Agent * WSUS server: https://KOCHER.domain.local:8531
2013-04-04 08:35:07:797 1156 c08 Agent * WSUS status server: https://KOCHER.domain.local:8531
2013-04-04 08:35:07:797 1156 c08 Agent * Target group: (Unassigned Computers)
2013-04-04 08:35:07:797 1156 c08 Agent * Windows Update access disabled: No
2013-04-04 08:35:07:829 1156 c08 DnldMgr Download manager restoring 0 downloads
2013-04-04 08:35:07:938 1156 c08 Agent Attempt 0 to obtain post-reboot results.
2013-04-04 08:35:08:016 1156 1a6c Report *********** Report: Initializing static reporting data ***********
2013-04-04 08:35:08:016 1156 1a6c Report * OS Version = 6.1.7601.1.0.197008
2013-04-04 08:35:08:016 1156 1a6c Report * OS Product Type = 0x00000008
2013-04-04 08:35:08:031 1156 1a6c Report * Computer Brand = Dell Inc.
2013-04-04 08:35:08:031 1156 1a6c Report * Computer Model = PowerEdge R710
2013-04-04 08:35:08:031 1156 1a6c Report * Bios Revision = 3.0.0
2013-04-04 08:35:08:031 1156 1a6c Report * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 3.0.0
2013-04-04 08:35:08:031 1156 1a6c Report * Bios Release Date = 2011-01-31T00:00:00
2013-04-04 08:35:08:031 1156 1a6c Report * Locale ID = 1036
2013-04-04 08:36:31:286 6884 151c Misc =========== Logging initialized (build: 7.6.7600.256, tz: +0200) ===========
2013-04-04 08:36:31:286 6884 151c Misc = Process: C:\Windows\system32\cscript.exe
2013-04-04 08:36:31:286 6884 151c Misc = Module: C:\Windows\system32\wuapi.dll
2013-04-04 08:36:31:286 6884 151c COMAPI -------------
2013-04-04 08:36:31:286 6884 151c COMAPI -- START -- COMAPI: Search [ClientId = <NULL>]
2013-04-04 08:36:31:286 6884 151c COMAPI ---------
2013-04-04 08:36:31:286 1156 d18 Agent *********** Agent: Initializing Windows Update Agent ***********
2013-04-04 08:38:37:044 1156 1a6c AU ########### AU: Initializing Automatic Updates ###########
2013-04-04 08:38:37:044 1156 d18 Service WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
2013-04-04 08:38:37:059 1156 d18 Service WARNING: GetUserTokenFromSessionId failed with error 800703f0 for session 0
2013-04-04 08:38:37:059 1156 1a6c AU # WSUS server: https://KOCHER.domain.local:8531
2013-04-04 08:38:37:059 1156 1a6c AU # Detection frequency: 22
2013-04-04 08:38:37:059 1156 1a6c AU # Approval type: Pre-install notify (Policy)
2013-04-04 08:38:37:059 1156 1a6c AU # Auto-install minor updates: No (User preference)
2013-04-04 08:38:37:059 1156 1a6c AU # Will interact with non-admins (Non-admins are elevated (User preference))
2013-04-04 08:38:37:216 6548 1998 COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2013-04-04 08:38:37:216 1156 1a6c AU Successfully wrote event for AU health state:0
2013-04-04 08:38:37:216 1156 1a6c AU Initializing featured updates
2013-04-04 08:38:37:216 1156 1a6c AU Found 0 cached featured updates
2013-04-04 08:38:37:216 1156 1a6c AU Successfully wrote event for AU health state:0
2013-04-04 08:38:37:216 1156 1a6c AU Waiting for post reboot processing results, will not show low priority client UIs.
2013-04-04 08:38:37:216 1156 1a6c AU Successfully wrote event for AU health state:0
2013-04-04 08:38:37:216 1156 1a6c AU AU finished delayed initialization
2013-04-04 08:38:37:216 6884 151c COMAPI <<-- SUBMITTED -- COMAPI: Search [ClientId = <NULL>]
2013-04-04 08:38:37:700 1156 2294 Report CWERReporter finishing event handling. (00000000)
2013-04-04 08:38:37:700 1156 2294 Agent *************
2013-04-04 08:38:37:700 1156 2294 Agent ** START ** Agent: Finding updates [CallerId = ]
2013-04-04 08:38:37:700 1156 2294 Agent *********
2013-04-04 08:38:37:700 1156 2294 Agent * Online = Yes; Ignore download priority = No
2013-04-04 08:38:37:700 1156 2294 Agent * Criteria = "Type='Software' or Type='Driver'"
2013-04-04 08:38:37:700 1156 2294 Agent * ServiceID = {00000000-0000-0000-0000-000000000000} Third party service
2013-04-04 08:38:37:700 1156 2294 Agent * Search Scope = {Machine}
2013-04-04 08:38:44:496 1156 2294 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2013-04-04 08:38:44:496 1156 2294 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = https://KOCHER.domain.local:8531/ClientWebService/client.asmx
2013-04-04 08:38:44:511 1156 2294 PT WARNING: Cached cookie has expired or new PID is available
2013-04-04 08:38:44:511 1156 2294 PT Initializing simple targeting cookie, clientId = 14002c50-f307-442b-adc7-d86be12651e7, target group = , DNS name = hyperv-01.domain.local
2013-04-04 08:38:44:511 1156 2294 PT Server URL = https://KOCHER.domain.local:8531/SimpleAuthWebService/SimpleAuth.asmx
2013-04-04 08:44:37:594 1156 2294 Agent WARNING: Failed to evaluate Installed rule, updateId = {DB5BCE37-C64D-4294-A895-17B23912A242}.102, hr = 80080005
2013-04-04 08:46:37:974 1156 2294 Agent WARNING: Failed to evaluate Installed rule, updateId = {196BF6E6-D8DD-4F49-8B1C-04A9AA14852F}.104, hr = 80080005
2013-04-04 08:48:37:495 1156 1a6c Agent Attempt 1 to obtain post-reboot results.
2013-04-04 08:50:38:128 1156 2294 Agent WARNING: Failed to evaluate Installable rule, updateId = {196BF6E6-D8DD-4F49-8B1C-04A9AA14852F}.104, hr = 80080005
2013-04-04 08:51:08:162 1156 1a6c Shutdwn user declined update at shutdown
2013-04-04 08:51:08:162 1156 1a6c AU Successfully wrote event for AU health state:0
2013-04-04 08:51:08:162 1156 1a6c AU AU initiates service shutdown
jeudi 4 avril 2013 11:20 -
Bonjour,
Si vous obtenez l’erreur 8024000b de Windows Update, cela signifie que Windows ne parvient pas à lire un fichier (manifeste de mise à jour) nécessaire à l’installation. Windows Update - erreur 802400b
windows update agent fails with error
Merci de nous tenir au courant.
Cordialement,
Florin
Florin CIUCA, MSFT Votez! Appel à la contribution
Nous vous prions de considérer que dans le cadre de ce forum on n’offre pas de support technique et aucune garantie de la part de Microsoft ne peut être offerte.- Marqué comme réponse Dan BajenaruMicrosoft employee lundi 8 avril 2013 08:34
- Non marqué comme réponse Unmaxx mardi 16 avril 2013 07:45
vendredi 5 avril 2013 11:05 -
Bonjour,
même résultat après la commande :
Cmd /c ren %systemroot%\System32\Spupdsvc.exe Spupdsvc.old
Je précise que lors des reboots qu'entraine la mise à jour le service de cluster à beaucoup de mal à s'arrêter et je suis obligé de faire un kill clussvc.exe pour gagner du temps.
mardi 16 avril 2013 07:52
