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SCDPM 2012 SP1 UR2 - Connection to the DPM service has been lost and DPM Administrator Console Crash. RRS feed

  • Question

  • Hello.

    I have a Windows 2012 STD + SQL 2012 + SC DPM2012 SP1 UR2.

    I have create a teaming with 2 ethernet Giga

    I have connect my server to an ISCSI Lun to affect a big Hard drive for DPM. The partition has manage by DPM.

    When I try to Perform a consistency check on my server DPM report me this error and reboot the application :

    **************************************

    Connection to the DPM service has been lost.

    Review the application event log for information about a possible service shutdown. Verify that the following services are not disabled:
                DPM
                DPM Replication Agent
                SQLAgent$SCDPMDB2012
                MSSQL$SCDPMDB2012
                Virtual Disk Service
                Volume Shadow Copy

    ID: 917
    **************************************

    After, I analyze the events logs and I found this :

     *********************************************************************************************************

    Log Name:      Application
    Source:        MSDPM
    Date:          10/06/2013 16:09:41
    Event ID:      999
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      SRV-BKP.DOMAIN.local
    Description:
    The description for Event ID 999 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event: 

    An unexpected error caused a failure for process 'msdpm'.  Restart the DPM process 'msdpm'.

    Problem Details:
    <FatalServiceError><__System><ID>19</ID><Seq>676</Seq><TimeCreated>10/06/2013 14:09:41</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>FormatException</ExceptionType><ExceptionMessage>Input string was not in a correct format.</ExceptionMessage><ExceptionDetails>System.FormatException: Input string was not in a correct format.
       at System.Text.StringBuilder.AppendFormat(IFormatProvider provider, String format, Object[] args)
       at System.String.Format(IFormatProvider provider, String format, Object[] args)
       at Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceProvider.Trace(TraceFlag flag, String fileName, Int32 fileLine, Guid* taskId, Boolean taskIdSpecified, String formatString, Object[] args)
       at Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceProvider._TraceMessage(TraceFlag flag, String fileName, Int32 fileLine, String formatString, Object[] args)
       at Microsoft.Internal.EnterpriseStorage.Dls.WriterHelper.SystemStateWriterHelper.RenameBMRReplicaFolderIfNeeded(String roFileSpec)
       at Microsoft.Internal.EnterpriseStorage.Dls.WriterHelper.SystemStateWriterHelper.ValidateROListOnPreBackupSuccess(Message msg, RADataSourceStatusType raDatasourceStatus, Guid volumeBitmapId, List`1&amp; missingVolumesList, ReplicaDataset&amp; lastFullReplicaDataset, ROListType&amp; roList)
       at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ReplicaPreBackupBlock.ValidateROList(Message msg, RADataSourceStatusType raDatasourceStatus, Guid datasetId)
       at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ReplicaPreBackupBlock.RAPreBackupSuccess(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Transition.Execute(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.ChangeState(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.Process(Object dummy)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object taskThreadContextObj)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)</ExceptionDetails></FatalServiceError>


    the message resource is present but the message is not found in the string/message table

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MSDPM" />
        <EventID Qualifiers="0">999</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-06-10T14:09:41.000000000Z" />
        <EventRecordID>33585</EventRecordID>
        <Channel>Application</Channel>
        <Computer>SRV-BKP00.DOMAINE-STP.local</Computer>
        <Security />
      </System>
      <EventData>
        <Data>An unexpected error caused a failure for process 'msdpm'.  Restart the DPM process 'msdpm'.

    Problem Details:
    &lt;FatalServiceError&gt;&lt;__System&gt;&lt;ID&gt;19&lt;/ID&gt;&lt;Seq&gt;676&lt;/Seq&gt;&lt;TimeCreated&gt;10/06/2013 14:09:41&lt;/TimeCreated&gt;&lt;Source&gt;DpmThreadPool.cs&lt;/Source&gt;&lt;Line&gt;163&lt;/Line&gt;&lt;HasError&gt;True&lt;/HasError&gt;&lt;/__System&gt;&lt;ExceptionType&gt;FormatException&lt;/ExceptionType&gt;&lt;ExceptionMessage&gt;Input string was not in a correct format.&lt;/ExceptionMessage&gt;&lt;ExceptionDetails&gt;System.FormatException: Input string was not in a correct format.
       at System.Text.StringBuilder.AppendFormat(IFormatProvider provider, String format, Object[] args)
       at System.String.Format(IFormatProvider provider, String format, Object[] args)
       at Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceProvider.Trace(TraceFlag flag, String fileName, Int32 fileLine, Guid* taskId, Boolean taskIdSpecified, String formatString, Object[] args)
       at Microsoft.Internal.EnterpriseStorage.Dls.Trace.TraceProvider._TraceMessage(TraceFlag flag, String fileName, Int32 fileLine, String formatString, Object[] args)
       at Microsoft.Internal.EnterpriseStorage.Dls.WriterHelper.SystemStateWriterHelper.RenameBMRReplicaFolderIfNeeded(String roFileSpec)
       at Microsoft.Internal.EnterpriseStorage.Dls.WriterHelper.SystemStateWriterHelper.ValidateROListOnPreBackupSuccess(Message msg, RADataSourceStatusType raDatasourceStatus, Guid volumeBitmapId, List`1&amp;amp; missingVolumesList, ReplicaDataset&amp;amp; lastFullReplicaDataset, ROListType&amp;amp; roList)
       at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ReplicaPreBackupBlock.ValidateROList(Message msg, RADataSourceStatusType raDatasourceStatus, Guid datasetId)
       at Microsoft.Internal.EnterpriseStorage.Dls.Prm.ReplicaPreBackupBlock.RAPreBackupSuccess(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Transition.Execute(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.Fsm.Engine.ChangeState(Message msg)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskInstance.Process(Object dummy)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.FsmThreadFunction.Function(Object taskThreadContextObj)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)&lt;/ExceptionDetails&gt;&lt;/FatalServiceError&gt;
    </Data>
        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      </EventData>
    </Event>

    *************************************************************************************

    I Think that it's a bug to the application but I can't solve it alone. I have check many forum and I cannot fix it.

    In many of this forum, it recommand to save the dpm db with thi command : DPMBackup.exe -db, but it don't work.

    ===>Error : -db Invalid command

    Sorry for my basic english !! lol 

    I hope that you could understand me.

    Thx,

    mardi 11 juin 2013 09:04