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Out of the Box 2010 workflow issue

    Question

  • Hi,

    When we create a new 2010-APPROVAL Workflow in Office 365 with "Enable Content Approval" option the workflow fails and shows an error "The workflow could not update the item, possibly because one or more columns for the item require a different type of information." But without checking "Enable Content Approval", it works. 

    "Require content approval for submitted items?" option in the library setting is also set to "Yes". Please note this issue is  happening in other sites or site collections as well.

    Any help?

    Thanks

     



    srabon

    jeudi 12 juillet 2018 13:03

Toutes les réponses

  • Hi,

    Is there any other workflow associated to the list?

    Have you customize the OOB approval workflow before?

    Please check this scenario in another site collection to see if the issue is caused by the Approval – SharePoint 2010 reusable workflow is corrupt.

    Disable Workflows site collection feature and re-activate it, it will re-create a new Approval – SharePoint 2010 workflow reusable workflow. Remove the approval workflow in question and add a new one, see if it works.

    Best regards,

    Linda Zhang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


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    vendredi 13 juillet 2018 07:27
    Modérateur
  • Hi Linda,

    Thanks for your response. Please find my response below.

    Hi,

    Is there any other workflow associated to the list? ->> No

    Have you customize the OOB approval workflow before? ->>> No

    Please check this scenario in another site collection to see if the issue is caused by the Approval – >>>SharePoint 2010 reusable workflow is corrupt. - >>>>Same issue happens in other site collection as well

    Disable Workflows site collection feature and re-activate it, it will re-create a new Approval – SharePoint 2010 workflow reusable workflow. Remove the approval workflow in question and add a new one, see if it works. >>>>  How many Site Collection features need to be disabled and re-activate?

    Best regards,

    Linda Zhang

    Thanks


    srabon

    vendredi 13 juillet 2018 14:16
  • Hi,

    Please disable "Workflows" site collection feature and re-activate it.


    Best regards,

    Linda Zhang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    mardi 17 juillet 2018 08:32
    Modérateur
  • Hi Linda,

    Thanks ,I did but no luck!


    srabon

    jeudi 19 juillet 2018 04:26