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MisysHCS.exe has stopped working after Windows Updates on 2/16/2018

    Question

  • We are using SunQuests GUI Gateway programs and after we log into the Gateway, we receive the following error: "MisysHCS.exe has stopped working".  SunQuest tells us to un-install GUI Gateway, removed Reg Keys and re-install the Gateway.  That of course didn't work, but we found that removing the following Windows Updates did solve the issue: 

    So, why does a simple update or security patch cause this program to stop working?

    Danny, aka Tiger Mustang

    WINDOWS

    KB4057400

    2/23/2018

    WINDOWS

    KB4056897

    2/16/2018

    Windows

    KB4054852

    2/16/2018

    WINDOWS

    KB4056568

    2/16/2018

    WINDOWS

    KB4054998

    2/16/2018

    WINDOWS

    KB4054176

    2/16/2018


    jeudi 26 avril 2018 15:34

Toutes les réponses

  • Hi,

    The MisysHCS.exe is part of Sunquest Laboratory v7.1.2001, a program offered by Sunquest Information Systems. Did you use it? 

    From your description, it is suggested that you can install all updates, making sure that your system is up to date, seeing if the problem still exists.

    Since we know less about the third-party software, which is out of our support, it is suggested that you can temporary hide the update. It is possible that there is compatibility issue between system and the SunQuests GUI Gateway programs


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    vendredi 27 avril 2018 02:00
  • If the suggestions did any help. please remember to mark it as an answer to help us close the thread.

    Please remember to mark the replies as answers if they help.
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    samedi 28 avril 2018 07:56