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Comment je peux expliquer l'erreur suivante (écran bleu) et trouver un correctif s'il y en a un ??? RRS feed

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  • Merci a l'avance pour votre aide !!!

     

    Système:

     

    Microsoft Windows Server 2003 R2

    Entreprise x64 Edition

    Service Pack 2

    Virtual Machine

    ESX 3.0.2

    2 CPU

    2 GO RAM

    Server MSSQL

     

    ------------------------------------------------------------------------------------------------

     

    Eventvwr :

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date:  2010-10-13
    Time:  08:13:14
    User:  N/A
    Computer: IASMGSQLD0001
    Description:
    Error code 000000000000003b, parameter1 00000000c0000005, parameter2 fffff8000128c2e3, parameter3 fffffadfc7cea110, parameter4 0000000000000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 53 79 73 74 65 6d 20 45   System E
    0008: 72 72 6f 72 20 20 45 72   rror  Er
    0010: 72 6f 72 20 63 6f 64 65   ror code
    0018: 20 30 30 30 30 30 30 30    0000000
    0020: 30 30 30 30 30 30 30 33   00000003
    0028: 62 20 20 50 61 72 61 6d   b  Param
    0030: 65 74 65 72 73 20 30 30   eters 00
    0038: 30 30 30 30 30 30 63 30   000000c0
    0040: 30 30 30 30 30 35 2c 20   000005,
    0048: 66 66 66 66 66 38 30 30   fffff800
    0050: 30 31 32 38 63 32 65 33   0128c2e3
    0058: 2c 20 66 66 66 66 66 61   , fffffa
    0060: 64 66 63 37 63 65 61 31   dfc7cea1
    0068: 31 30 2c 20 30 30 30 30   10, 0000
    0070: 30 30 30 30 30 30 30 30   00000000
    0078: 30 30 30 30               0000   

    ------------------------------------------------------------------------------------------------

     

     

    ----- 64 bit Kernel Mini Dump Analysis

    DUMP_HEADER64:
    MajorVersion        0000000f
    MinorVersion        00000ece
    DirectoryTableBase  00000000`756df000
    PfnDataBase         fffffadf`c9200000
    PsLoadedModuleList  fffff800`011d71a0
    PsActiveProcessHead fffff800`011d3eb0
    MachineImageType    00008664
    NumberProcessors    00000002
    BugCheckCode        0000003b
    BugCheckParameter1  00000000`c0000005
    BugCheckParameter2  fffff800`0128c2e3
    BugCheckParameter3  fffffadf`c7cea110
    BugCheckParameter4  00000000`00000000
    KdDebuggerDataBlock fffff800`011b1d40
    SecondaryDataState  00000000
    ProductType         00000003
    SuiteMask           00000112
    MiniDumpFields      00000dff

    TRIAGE_DUMP64:
    ServicePackBuild      00000200
    SizeOfDump            00020000
    ValidOffset           0001fffc
    ContextOffset         00000348
    ExceptionOffset       00000f00
    MmOffset              00002080
    UnloadedDriversOffset 000020d0
    PrcbOffset            00002bc8
    ProcessOffset         00005058
    ThreadOffset          00005438
    CallStackOffset       00005848
    SizeOfCallStack       0000190c
    DriverListOffset      00007470
    DriverCount           00000065
    StringPoolOffset      0000ad40
    StringPoolSize        00000dd8
    BrokenDriverOffset    00000000
    TriageOptions         00000041
    TopOfStack            fffffadf`c7ce96f4
    BStoreOffset          00000000
    SizeOfBStore          00000000
    LimitOfBStore         00000000`00000000
    DebuggerDataOffset    00007158
    DebuggerDataSize      00000318
    DataBlocksOffset      0000bb18
    DataBlocksCount       00000003
      fffff800`0128c000 - fffff800`0128cfff at offset 0000bb48
      fffffadf`c7cea000 - fffffadf`c7ceafff at offset 0000cb48
      fffff800`0102e000 - fffff800`0102efff at offset 0000db48
      Max offset eb48, 194b8 from end of file


    Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (2 procs) Free x64
    Product: Server, suite: Enterprise TerminalServer SingleUserTS
    Kernel base = 0xfffff800`01000000 PsLoadedModuleList = 0xfffff800`011d71a0
    Debug session time: Wed Oct 13 06:09:16 2010
    System Uptime: 101 days 1:04:30.952
    start             end                 module name
    fffff800`00800000 fffff800`0085e000   hal            Checksum: 00000000  Timestamp: Wed Aug 13 06:15:40 2008 (48A2B44C)
    fffff800`01000000 fffff800`0149a000   nt             Checksum: 00000000  Timestamp: Wed Aug 13 07:13:38 2008 (48A2C1E2)
    fffff97f`ff000000 fffff97f`ff460000   win32k         Checksum: 0045D4A5  Timestamp: Mon Sep 15 09:40:46 2008 (48CE65DE)
    fffff97f`ff460000 fffff97f`ff488000   dxg            Checksum: 00029EDF  Timestamp: Sat Feb 17 00:43:08 2007 (45D695EC)
    fffff97f`ff488000 fffff97f`ff4a8000   vmx_fb         Checksum: 000293D8  Timestamp: Tue Oct 04 03:15:44 2005 (43422C20)
    fffff97f`ff4a8000 fffff97f`ff51c000   ATMFD          Checksum: 00071306  Timestamp: Sat Feb 17 04:33:55 2007 (45D6CC03)
    fffff97f`ff51c000 fffff97f`ff54a000   RDPDD          Checksum: 0002D795  Timestamp: Thu Mar 24 23:54:35 2005 (42438B7B)
    fffffadf`c5636000 fffffadf`c5674000   RDPWD          Checksum: 00048346  Timestamp: Sat Feb 17 00:33:57 2007 (45D693C5)
    fffffadf`c6c86000 fffffadf`c6d4a000   srv            Checksum: 000A4D04  Timestamp: Wed Aug 27 08:55:27 2008 (48B54EBF)
    fffffadf`c7354000 fffffadf`c736e000   dump_symmpi       Checksum: 00014D23  Timestamp: Mon Dec 13 16:01:24 2004 (41BE0324)
    fffffadf`c736e000 fffffadf`c738f000   Cdfs           Checksum: 0002023D  Timestamp: Sat Feb 17 00:59:37 2007 (45D699C9)
    fffffadf`c738f000 fffffadf`c7394600   vmdesched       Checksum: 00014550  Timestamp: Thu Nov 08 20:22:09 2007 (4733B641)
    fffffadf`c7415000 fffffadf`c7420000   secdrv         Checksum: 00010B40  Timestamp: Wed Sep 13 09:18:38 2006 (4508052E)
    fffffadf`c7425000 fffffadf`c7433000   TDTCP          Checksum: 000113D5  Timestamp: Sat Feb 17 00:33:41 2007 (45D693B5)
    fffffadf`c7475000 fffffadf`c7542000   mrxsmb         Checksum: 000C3AC5  Timestamp: Fri Sep 05 10:52:44 2008 (48C147BC)
    fffffadf`c7588000 fffffadf`c75d9000   rdbss          Checksum: 0005566E  Timestamp: Sat Feb 17 01:02:30 2007 (45D69A76)
    fffffadf`c75d9000 fffffadf`c7626000   afd            Checksum: 00054551  Timestamp: Thu Aug 14 07:51:22 2008 (48A41C3A)
    fffffadf`c7626000 fffffadf`c7680000   netbt          Checksum: 00059F13  Timestamp: Sat Feb 17 01:00:23 2007 (45D699F7)
    fffffadf`c7680000 fffffadf`c7775000   tcpip          Checksum: 000BE19D  Timestamp: Fri Jun 20 10:12:54 2008 (485BBAE6)
    fffffadf`c7775000 fffffadf`c778b000   msgpc          Checksum: 0001B5B1  Timestamp: Sat Feb 17 00:31:07 2007 (45D6931B)
    fffffadf`c778b000 fffffadf`c77b6000   ipsec          Checksum: 0002EF28  Timestamp: Sat Feb 17 01:01:35 2007 (45D69A3F)
    fffffadf`c77b6000 fffffadf`c77ca000   Npfs           Checksum: 0001288F  Timestamp: Sat Feb 17 00:29:55 2007 (45D692D3)
    fffffadf`c7870000 fffffadf`c7884000   NDProxy        Checksum: 00013A5B  Timestamp: Sat Feb 17 00:31:37 2007 (45D69339)
    fffffadf`c78ba000 fffffadf`c78e6000   update         Checksum: 00028C06  Timestamp: Mon May 28 08:21:19 2007 (465AC93F)
    fffffadf`c78e6000 fffffadf`c78fc000   termdd         Checksum: 0001EE06  Timestamp: Sat Feb 17 00:33:42 2007 (45D693B6)
    fffffadf`c7942000 fffffadf`c7999000   rdpdr          Checksum: 00054F26  Timestamp: Sat Feb 17 00:30:39 2007 (45D692FF)
    fffffadf`c79f9000 fffffadf`c7a05000   ndisuio        Checksum: 0000A390  Timestamp: Sat Feb 17 00:30:57 2007 (45D69311)
    fffffadf`c7a39000 fffffadf`c7a5c000   raspptp        Checksum: 0002B1D6  Timestamp: Sat Feb 17 01:01:23 2007 (45D69A33)
    fffffadf`c7a5c000 fffffadf`c7a70000   raspppoe       Checksum: 00018A81  Timestamp: Sat Feb 17 00:31:42 2007 (45D6933E)
    fffffadf`c7a70000 fffffadf`c7a9c000   ndiswan        Checksum: 0003563A  Timestamp: Sat Feb 17 01:01:23 2007 (45D69A33)
    fffffadf`c7a9c000 fffffadf`c7ac2000   rasl2tp        Checksum: 0002C048  Timestamp: Sat Feb 17 01:00:35 2007 (45D69A03)
    fffffadf`c7ac2000 fffffadf`c7afae00   e1G5132e       Checksum: 000423E0  Timestamp: Wed Sep 15 19:44:46 2004 (4148D3EE)
    fffffadf`c7afb000 fffffadf`c7b1e000   VIDEOPRT       Checksum: 00025AE7  Timestamp: Sat Feb 17 00:50:17 2007 (45D69799)
    fffffadf`c7b1e000 fffffadf`c7b67000   ks             Checksum: 00049827  Timestamp: Sat Feb 17 01:02:44 2007 (45D69A84)
    fffffadf`c7b67000 fffffadf`c7b7d000   redbook        Checksum: 0001CB1C  Timestamp: Thu Mar 24 20:39:21 2005 (42435DB9)
    fffffadf`c7b7d000 fffffadf`c7b98000   cdrom          Checksum: 000199DD  Timestamp: Thu Mar 24 20:39:39 2005 (42435DCB)
    fffffadf`c7b98000 fffffadf`c7bbb000   serial         Checksum: 0002050C  Timestamp: Thu Mar 24 20:38:54 2005 (42435D9E)
    fffffadf`c7bbb000 fffffadf`c7be0000   parport        Checksum: 00030F39  Timestamp: Sat Feb 17 00:47:13 2007 (45D696E1)
    fffffadf`c7be0000 fffffadf`c7bfd000   i8042prt       Checksum: 00023739  Timestamp: Sat Feb 17 01:02:52 2007 (45D69A8C)
    fffffadf`c7fda000 fffffadf`c800e000   Mup            Checksum: 00000000  Timestamp: Sat Feb 17 01:02:36 2007 (45D69A7C)
    fffffadf`c800e000 fffffadf`c8074000   NDIS           Checksum: 00000000  Timestamp: Sat Feb 17 01:00:17 2007 (45D699F1)
    fffffadf`c8074000 fffffadf`c8179000   Ntfs           Checksum: 00000000  Timestamp: Sat Feb 17 01:00:15 2007 (45D699EF)
    fffffadf`c8179000 fffffadf`c81ad000   KSecDD         Checksum: 00000000  Timestamp: Sat Feb 17 00:36:10 2007 (45D6944A)
    fffffadf`c81ad000 fffffadf`c81eb000   fltmgr         Checksum: 00000000  Timestamp: Sat Feb 17 00:30:45 2007 (45D69305)
    fffffadf`c81eb000 fffffadf`c8208000   CLASSPNP       Checksum: 00000000  Timestamp: Sat Feb 17 00:59:43 2007 (45D699CF)
    fffffadf`c8208000 fffffadf`c821d000   disk           Checksum: 00000000  Timestamp: Sat Feb 17 00:47:52 2007 (45D69708)
    fffffadf`c821d000 fffffadf`c824e000   SCSIPORT       Checksum: 00000000  Timestamp: Sat Feb 17 00:59:49 2007 (45D699D5)
    fffffadf`c824e000 fffffadf`c8268000   symmpi         Checksum: 00000000  Timestamp: Mon Dec 13 16:01:24 2004 (41BE0324)
    fffffadf`c8268000 fffffadf`c8295000   atapi          Checksum: 00000000  Timestamp: Sat Feb 17 00:47:46 2007 (45D69702)
    fffffadf`c8295000 fffffadf`c82e0000   volsnap        Checksum: 00000000  Timestamp: Sat Feb 17 00:48:21 2007 (45D69725)
    fffffadf`c82e0000 fffffadf`c8327000   dmio           Checksum: 00000000  Timestamp: Sat Feb 17 00:50:25 2007 (45D697A1)
    fffffadf`c8327000 fffffadf`c8367000   ftdisk         Checksum: 00000000  Timestamp: Sat Feb 17 00:48:06 2007 (45D69716)
    fffffadf`c8367000 fffffadf`c837d000   MountMgr       Checksum: 00000000  Timestamp: Sat Feb 17 00:46:25 2007 (45D696B1)
    fffffadf`c837d000 fffffadf`c839e000   pci            Checksum: 00000000  Timestamp: Sat Feb 17 00:38:11 2007 (45D694C3)
    fffffadf`c839e000 fffffadf`c83f2000   ACPI           Checksum: 00000000  Timestamp: Sat Feb 17 00:37:56 2007 (45D694B4)
    fffffadf`c84f3000 fffffadf`c8504000   Dfs            Checksum: 00000000  Timestamp: Sat Feb 17 00:30:58 2007 (45D69312)
    fffffadf`c8506000 fffffadf`c8518000   intelppm       Checksum: 0001537A  Timestamp: Thu Mar 24 20:39:38 2005 (42435DCA)
    fffffadf`c8519000 fffffadf`c852b000   wanarp         Checksum: 000123CC  Timestamp: Sat Feb 17 00:31:35 2007 (45D69337)
    fffffadf`c852c000 fffffadf`c853e000   netbios        Checksum: 0001154D  Timestamp: Sat Feb 17 00:31:02 2007 (45D69316)
    fffffadf`c853f000 fffffadf`c8551000   Fips           Checksum: 0000F018  Timestamp: Sat Feb 17 00:38:28 2007 (45D694D4)
    fffffadf`c87fb000 fffffadf`c8805000   kdcom          Checksum: 00000000  Timestamp: Thu Mar 24 23:54:15 2005 (42438B67)
    fffffadf`c880b000 fffffadf`c8814000   BOOTVID        Checksum: 00000000  Timestamp: Thu Mar 24 23:54:04 2005 (42438B5C)
    fffffadf`c881b000 fffffadf`c8824000   WMILIB         Checksum: 00000000  Timestamp: Thu Mar 24 20:43:56 2005 (42435ECC)
    fffffadf`c882b000 fffffadf`c8834000   isapnp         Checksum: 00000000  Timestamp: Sat Feb 17 00:38:08 2007 (45D694C0)
    fffffadf`c883b000 fffffadf`c884b000   PCIIDEX        Checksum: 00000000  Timestamp: Sat Feb 17 00:47:39 2007 (45D696FB)
    fffffadf`c884b000 fffffadf`c885b000   PartMgr        Checksum: 00000000  Timestamp: Sat Feb 17 00:59:56 2007 (45D699DC)
    fffffadf`c885b000 fffffadf`c8866000   crcdisk        Checksum: 00000000  Timestamp: Thu Mar 24 20:42:06 2005 (42435E5E)
    fffffadf`c889b000 fffffadf`c88a5000   rasacd         Checksum: 00006A02  Timestamp: Thu Mar 24 20:44:16 2005 (42435EE0)
    fffffadf`c88cb000 fffffadf`c88d9000   fdc            Checksum: 000113C8  Timestamp: Sat Feb 17 00:47:27 2007 (45D696EF)
    fffffadf`c88eb000 fffffadf`c88f4000   watchdog       Checksum: 00005BB1  Timestamp: Thu Mar 24 20:43:05 2005 (42435E99)
    fffffadf`c88fb000 fffffadf`c890a000   TDI            Checksum: 0000CE61  Timestamp: Sat Feb 17 00:33:32 2007 (45D693AC)
    fffffadf`c890b000 fffffadf`c8917000   Dxapi          Checksum: 0000DF0E  Timestamp: Thu Mar 24 20:39:08 2005 (42435DAC)
    fffffadf`c891b000 fffffadf`c8928000   Msfs           Checksum: 0000DC24  Timestamp: Thu Mar 24 20:40:07 2005 (42435DE7)
    fffffadf`c893b000 fffffadf`c8948000   mssmbios       Checksum: 0000CFAA  Timestamp: Sat Feb 17 00:38:13 2007 (45D694C5)
    fffffadf`c894b000 fffffadf`c8956000   raspti         Checksum: 0000EAD8  Timestamp: Thu Mar 24 20:44:11 2005 (42435EDB)
    fffffadf`c895b000 fffffadf`c8965000   mnmdd          Checksum: 0000594B  Timestamp: Thu Mar 24 20:42:22 2005 (42435E6E)
    fffffadf`c896b000 fffffadf`c8977000   flpydisk       Checksum: 00009F88  Timestamp: Thu Mar 24 20:39:10 2005 (42435DAE)
    fffffadf`c898b000 fffffadf`c8996000   vmx_svga       Checksum: 000070D8  Timestamp: Tue Oct 04 03:15:22 2005 (43422C0A)
    fffffadf`c89bb000 fffffadf`c89c5000   ndistapi       Checksum: 000071CA  Timestamp: Thu Mar 24 20:44:06 2005 (42435ED6)
    fffffadf`c89cb000 fffffadf`c89d8000   ptilink        Checksum: 0000C452  Timestamp: Thu Mar 24 20:38:44 2005 (42435D94)
    fffffadf`c89db000 fffffadf`c89e5000   Fs_Rec         Checksum: 00010F36  Timestamp: Thu Mar 24 20:39:42 2005 (42435DCE)
    fffffadf`c89eb000 fffffadf`c89f9000   kbdclass       Checksum: 00018A41  Timestamp: Sat Feb 17 00:46:27 2007 (45D696B3)
    fffffadf`c89fb000 fffffadf`c8a08000   mouclass       Checksum: 000113E5  Timestamp: Thu Mar 24 20:38:09 2005 (42435D71)
    fffffadf`c8a0b000 fffffadf`c8a17000   dump_scsiport       Checksum: 00010CD4  Timestamp: Sat Feb 17 00:47:48 2007 (45D69704)
    fffffadf`c8a2b000 fffffadf`c8a37000   serenum        Checksum: 000093AD  Timestamp: Thu Mar 24 20:38:50 2005 (42435D9A)
    fffffadf`c8a3b000 fffffadf`c8a49000   vga            Checksum: 00012592  Timestamp: Thu Mar 24 20:42:24 2005 (42435E70)
    fffffadf`c8a5b000 fffffadf`c8a65000   RDPCDD         Checksum: 0000F42E  Timestamp: Thu Mar 24 20:38:04 2005 (42435D6C)
    fffffadf`c8a6b000 fffffadf`c8a73000   intelide       Checksum: 00000000  Timestamp: Thu Mar 24 20:39:25 2005 (42435DBD)
    fffffadf`c8a73000 fffffadf`c8a7b000   audstub        Checksum: 00004AB8  Timestamp: Thu Mar 24 20:43:08 2005 (42435E9C)
    fffffadf`c8a7b000 fffffadf`c8a83000   Null           Checksum: 0000A7A6  Timestamp: Thu Mar 24 20:38:07 2005 (42435D6F)
    fffffadf`c8abb000 fffffadf`c8ac3000   CdaC15BA       Checksum: 0000548A  Timestamp: Wed Dec 10 10:11:51 2003 (3FD737B7)
    fffffadf`c8ac3000 fffffadf`c8acb000   CdaD10BA       Checksum: 0000547E  Timestamp: Wed Dec 10 10:11:51 2003 (3FD737B7)
    fffffadf`c8bfb000 fffffadf`c8bff980   BATTC          Checksum: 00000000  Timestamp: Sat Feb 17 00:37:52 2007 (45D694B0)
    fffffadf`c8c02000 fffffadf`c8c09000   dmload         Checksum: 00000000  Timestamp: Thu Mar 24 20:42:29 2005 (42435E75)
    fffffadf`c8d91000 fffffadf`c8d96280   CmBatt         Checksum: 000128E9  Timestamp: Sat Feb 17 00:38:01 2007 (45D694B9)
    fffffadf`c8d98000 fffffadf`c8d9de80   ksthunk        Checksum: 0001170A  Timestamp: Sat Feb 17 00:46:33 2007 (45D696B9)
    fffffadf`c8dde000 fffffadf`c8de4000   vmmemctl       Checksum: 0000E3E7  Timestamp: Thu Nov 08 20:20:32 2007 (4733B5E0)
    fffffadf`c8e08000 fffffadf`c8e0f000   Beep           Checksum: 00009622  Timestamp: Thu Mar 24 20:38:06 2005 (42435D6E)
    fffffadf`c8eb7000 fffffadf`c8ebac80   compbatt       Checksum: 00000000  Timestamp: Sat Feb 17 00:38:01 2007 (45D694B9)
    fffffadf`c8fb1000 fffffadf`c8fb2400   vmmouse        Checksum: 0000B79E  Timestamp: Tue Aug 02 15:09:41 2005 (42EFC4F5)
    fffffadf`c8fb3000 fffffadf`c8fb4400   swenum         Checksum: 0000A210  Timestamp: Sat Feb 17 00:46:35 2007 (45D696BB)

    Unloaded modules:
    fffffadf`c745e000 fffffadf`c7475000   imapi.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
    fffffadf`c899b000 fffffadf`c89a4000   Sfloppy.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000

    Finished dump check

     

    ------------------------------------------------------------------------------------------------

    jeudi 21 octobre 2010 17:44

Toutes les réponses

  • Bonsoir,

    en général le BugCheckCode peut t'aider à identifier l'origine du problème. Tu as la liste ici .

    Par contre le code fourni par le dump me semble pas très usuel par rapport à ce que je peux voir habituellement et la liste fourni ci-dessus. Je partirai sur le 0x3B .

    J'ai fait un article sur l'analyse des dumps ici , si ca peut t'aider.


    www.alexwinner.com
    jeudi 21 octobre 2010 18:48
  • Bonsoir,

    le code "c0000005" dans parameter1 "00000000c0000005" signifie normalement une "violation d'accès".

    Cette violation d'accès peut se situer entre 2 logiciels pour accéder à une ressource spécifique (Matériel ou plus rarement un fichier précis).

    A+


    Thierry DEMAN. Exchange MVP. https://www.mcpvirtualbusinesscard.com/VBCServer/MVPtdeman/profile (68 MCPs) http://base.faqexchange.info
    vendredi 22 octobre 2010 19:56