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Comment je peux expliquer l'erreur suivante (écran bleu) et trouver un correctif s'il y en a un ???

Discussion générale
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Merci a l'avance pour votre aide !!!
Système:
Microsoft Windows Server 2003 R2
Entreprise x64 Edition
Service Pack 2
Virtual Machine
ESX 3.0.2
2 CPU
2 GO RAM
Server MSSQL
------------------------------------------------------------------------------------------------
Eventvwr :
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 2010-10-13
Time: 08:13:14
User: N/A
Computer: IASMGSQLD0001
Description:
Error code 000000000000003b, parameter1 00000000c0000005, parameter2 fffff8000128c2e3, parameter3 fffffadfc7cea110, parameter4 0000000000000000.For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 30 0000000
0020: 30 30 30 30 30 30 30 33 00000003
0028: 62 20 20 50 61 72 61 6d b Param
0030: 65 74 65 72 73 20 30 30 eters 00
0038: 30 30 30 30 30 30 63 30 000000c0
0040: 30 30 30 30 30 35 2c 20 000005,
0048: 66 66 66 66 66 38 30 30 fffff800
0050: 30 31 32 38 63 32 65 33 0128c2e3
0058: 2c 20 66 66 66 66 66 61 , fffffa
0060: 64 66 63 37 63 65 61 31 dfc7cea1
0068: 31 30 2c 20 30 30 30 30 10, 0000
0070: 30 30 30 30 30 30 30 30 00000000
0078: 30 30 30 30 0000------------------------------------------------------------------------------------------------
----- 64 bit Kernel Mini Dump Analysis
DUMP_HEADER64:
MajorVersion 0000000f
MinorVersion 00000ece
DirectoryTableBase 00000000`756df000
PfnDataBase fffffadf`c9200000
PsLoadedModuleList fffff800`011d71a0
PsActiveProcessHead fffff800`011d3eb0
MachineImageType 00008664
NumberProcessors 00000002
BugCheckCode 0000003b
BugCheckParameter1 00000000`c0000005
BugCheckParameter2 fffff800`0128c2e3
BugCheckParameter3 fffffadf`c7cea110
BugCheckParameter4 00000000`00000000
KdDebuggerDataBlock fffff800`011b1d40
SecondaryDataState 00000000
ProductType 00000003
SuiteMask 00000112
MiniDumpFields 00000dffTRIAGE_DUMP64:
ServicePackBuild 00000200
SizeOfDump 00020000
ValidOffset 0001fffc
ContextOffset 00000348
ExceptionOffset 00000f00
MmOffset 00002080
UnloadedDriversOffset 000020d0
PrcbOffset 00002bc8
ProcessOffset 00005058
ThreadOffset 00005438
CallStackOffset 00005848
SizeOfCallStack 0000190c
DriverListOffset 00007470
DriverCount 00000065
StringPoolOffset 0000ad40
StringPoolSize 00000dd8
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack fffffadf`c7ce96f4
BStoreOffset 00000000
SizeOfBStore 00000000
LimitOfBStore 00000000`00000000
DebuggerDataOffset 00007158
DebuggerDataSize 00000318
DataBlocksOffset 0000bb18
DataBlocksCount 00000003
fffff800`0128c000 - fffff800`0128cfff at offset 0000bb48
fffffadf`c7cea000 - fffffadf`c7ceafff at offset 0000cb48
fffff800`0102e000 - fffff800`0102efff at offset 0000db48
Max offset eb48, 194b8 from end of file
Windows Server 2003 Kernel Version 3790 (Service Pack 2) MP (2 procs) Free x64
Product: Server, suite: Enterprise TerminalServer SingleUserTS
Kernel base = 0xfffff800`01000000 PsLoadedModuleList = 0xfffff800`011d71a0
Debug session time: Wed Oct 13 06:09:16 2010
System Uptime: 101 days 1:04:30.952
start end module name
fffff800`00800000 fffff800`0085e000 hal Checksum: 00000000 Timestamp: Wed Aug 13 06:15:40 2008 (48A2B44C)
fffff800`01000000 fffff800`0149a000 nt Checksum: 00000000 Timestamp: Wed Aug 13 07:13:38 2008 (48A2C1E2)
fffff97f`ff000000 fffff97f`ff460000 win32k Checksum: 0045D4A5 Timestamp: Mon Sep 15 09:40:46 2008 (48CE65DE)
fffff97f`ff460000 fffff97f`ff488000 dxg Checksum: 00029EDF Timestamp: Sat Feb 17 00:43:08 2007 (45D695EC)
fffff97f`ff488000 fffff97f`ff4a8000 vmx_fb Checksum: 000293D8 Timestamp: Tue Oct 04 03:15:44 2005 (43422C20)
fffff97f`ff4a8000 fffff97f`ff51c000 ATMFD Checksum: 00071306 Timestamp: Sat Feb 17 04:33:55 2007 (45D6CC03)
fffff97f`ff51c000 fffff97f`ff54a000 RDPDD Checksum: 0002D795 Timestamp: Thu Mar 24 23:54:35 2005 (42438B7B)
fffffadf`c5636000 fffffadf`c5674000 RDPWD Checksum: 00048346 Timestamp: Sat Feb 17 00:33:57 2007 (45D693C5)
fffffadf`c6c86000 fffffadf`c6d4a000 srv Checksum: 000A4D04 Timestamp: Wed Aug 27 08:55:27 2008 (48B54EBF)
fffffadf`c7354000 fffffadf`c736e000 dump_symmpi Checksum: 00014D23 Timestamp: Mon Dec 13 16:01:24 2004 (41BE0324)
fffffadf`c736e000 fffffadf`c738f000 Cdfs Checksum: 0002023D Timestamp: Sat Feb 17 00:59:37 2007 (45D699C9)
fffffadf`c738f000 fffffadf`c7394600 vmdesched Checksum: 00014550 Timestamp: Thu Nov 08 20:22:09 2007 (4733B641)
fffffadf`c7415000 fffffadf`c7420000 secdrv Checksum: 00010B40 Timestamp: Wed Sep 13 09:18:38 2006 (4508052E)
fffffadf`c7425000 fffffadf`c7433000 TDTCP Checksum: 000113D5 Timestamp: Sat Feb 17 00:33:41 2007 (45D693B5)
fffffadf`c7475000 fffffadf`c7542000 mrxsmb Checksum: 000C3AC5 Timestamp: Fri Sep 05 10:52:44 2008 (48C147BC)
fffffadf`c7588000 fffffadf`c75d9000 rdbss Checksum: 0005566E Timestamp: Sat Feb 17 01:02:30 2007 (45D69A76)
fffffadf`c75d9000 fffffadf`c7626000 afd Checksum: 00054551 Timestamp: Thu Aug 14 07:51:22 2008 (48A41C3A)
fffffadf`c7626000 fffffadf`c7680000 netbt Checksum: 00059F13 Timestamp: Sat Feb 17 01:00:23 2007 (45D699F7)
fffffadf`c7680000 fffffadf`c7775000 tcpip Checksum: 000BE19D Timestamp: Fri Jun 20 10:12:54 2008 (485BBAE6)
fffffadf`c7775000 fffffadf`c778b000 msgpc Checksum: 0001B5B1 Timestamp: Sat Feb 17 00:31:07 2007 (45D6931B)
fffffadf`c778b000 fffffadf`c77b6000 ipsec Checksum: 0002EF28 Timestamp: Sat Feb 17 01:01:35 2007 (45D69A3F)
fffffadf`c77b6000 fffffadf`c77ca000 Npfs Checksum: 0001288F Timestamp: Sat Feb 17 00:29:55 2007 (45D692D3)
fffffadf`c7870000 fffffadf`c7884000 NDProxy Checksum: 00013A5B Timestamp: Sat Feb 17 00:31:37 2007 (45D69339)
fffffadf`c78ba000 fffffadf`c78e6000 update Checksum: 00028C06 Timestamp: Mon May 28 08:21:19 2007 (465AC93F)
fffffadf`c78e6000 fffffadf`c78fc000 termdd Checksum: 0001EE06 Timestamp: Sat Feb 17 00:33:42 2007 (45D693B6)
fffffadf`c7942000 fffffadf`c7999000 rdpdr Checksum: 00054F26 Timestamp: Sat Feb 17 00:30:39 2007 (45D692FF)
fffffadf`c79f9000 fffffadf`c7a05000 ndisuio Checksum: 0000A390 Timestamp: Sat Feb 17 00:30:57 2007 (45D69311)
fffffadf`c7a39000 fffffadf`c7a5c000 raspptp Checksum: 0002B1D6 Timestamp: Sat Feb 17 01:01:23 2007 (45D69A33)
fffffadf`c7a5c000 fffffadf`c7a70000 raspppoe Checksum: 00018A81 Timestamp: Sat Feb 17 00:31:42 2007 (45D6933E)
fffffadf`c7a70000 fffffadf`c7a9c000 ndiswan Checksum: 0003563A Timestamp: Sat Feb 17 01:01:23 2007 (45D69A33)
fffffadf`c7a9c000 fffffadf`c7ac2000 rasl2tp Checksum: 0002C048 Timestamp: Sat Feb 17 01:00:35 2007 (45D69A03)
fffffadf`c7ac2000 fffffadf`c7afae00 e1G5132e Checksum: 000423E0 Timestamp: Wed Sep 15 19:44:46 2004 (4148D3EE)
fffffadf`c7afb000 fffffadf`c7b1e000 VIDEOPRT Checksum: 00025AE7 Timestamp: Sat Feb 17 00:50:17 2007 (45D69799)
fffffadf`c7b1e000 fffffadf`c7b67000 ks Checksum: 00049827 Timestamp: Sat Feb 17 01:02:44 2007 (45D69A84)
fffffadf`c7b67000 fffffadf`c7b7d000 redbook Checksum: 0001CB1C Timestamp: Thu Mar 24 20:39:21 2005 (42435DB9)
fffffadf`c7b7d000 fffffadf`c7b98000 cdrom Checksum: 000199DD Timestamp: Thu Mar 24 20:39:39 2005 (42435DCB)
fffffadf`c7b98000 fffffadf`c7bbb000 serial Checksum: 0002050C Timestamp: Thu Mar 24 20:38:54 2005 (42435D9E)
fffffadf`c7bbb000 fffffadf`c7be0000 parport Checksum: 00030F39 Timestamp: Sat Feb 17 00:47:13 2007 (45D696E1)
fffffadf`c7be0000 fffffadf`c7bfd000 i8042prt Checksum: 00023739 Timestamp: Sat Feb 17 01:02:52 2007 (45D69A8C)
fffffadf`c7fda000 fffffadf`c800e000 Mup Checksum: 00000000 Timestamp: Sat Feb 17 01:02:36 2007 (45D69A7C)
fffffadf`c800e000 fffffadf`c8074000 NDIS Checksum: 00000000 Timestamp: Sat Feb 17 01:00:17 2007 (45D699F1)
fffffadf`c8074000 fffffadf`c8179000 Ntfs Checksum: 00000000 Timestamp: Sat Feb 17 01:00:15 2007 (45D699EF)
fffffadf`c8179000 fffffadf`c81ad000 KSecDD Checksum: 00000000 Timestamp: Sat Feb 17 00:36:10 2007 (45D6944A)
fffffadf`c81ad000 fffffadf`c81eb000 fltmgr Checksum: 00000000 Timestamp: Sat Feb 17 00:30:45 2007 (45D69305)
fffffadf`c81eb000 fffffadf`c8208000 CLASSPNP Checksum: 00000000 Timestamp: Sat Feb 17 00:59:43 2007 (45D699CF)
fffffadf`c8208000 fffffadf`c821d000 disk Checksum: 00000000 Timestamp: Sat Feb 17 00:47:52 2007 (45D69708)
fffffadf`c821d000 fffffadf`c824e000 SCSIPORT Checksum: 00000000 Timestamp: Sat Feb 17 00:59:49 2007 (45D699D5)
fffffadf`c824e000 fffffadf`c8268000 symmpi Checksum: 00000000 Timestamp: Mon Dec 13 16:01:24 2004 (41BE0324)
fffffadf`c8268000 fffffadf`c8295000 atapi Checksum: 00000000 Timestamp: Sat Feb 17 00:47:46 2007 (45D69702)
fffffadf`c8295000 fffffadf`c82e0000 volsnap Checksum: 00000000 Timestamp: Sat Feb 17 00:48:21 2007 (45D69725)
fffffadf`c82e0000 fffffadf`c8327000 dmio Checksum: 00000000 Timestamp: Sat Feb 17 00:50:25 2007 (45D697A1)
fffffadf`c8327000 fffffadf`c8367000 ftdisk Checksum: 00000000 Timestamp: Sat Feb 17 00:48:06 2007 (45D69716)
fffffadf`c8367000 fffffadf`c837d000 MountMgr Checksum: 00000000 Timestamp: Sat Feb 17 00:46:25 2007 (45D696B1)
fffffadf`c837d000 fffffadf`c839e000 pci Checksum: 00000000 Timestamp: Sat Feb 17 00:38:11 2007 (45D694C3)
fffffadf`c839e000 fffffadf`c83f2000 ACPI Checksum: 00000000 Timestamp: Sat Feb 17 00:37:56 2007 (45D694B4)
fffffadf`c84f3000 fffffadf`c8504000 Dfs Checksum: 00000000 Timestamp: Sat Feb 17 00:30:58 2007 (45D69312)
fffffadf`c8506000 fffffadf`c8518000 intelppm Checksum: 0001537A Timestamp: Thu Mar 24 20:39:38 2005 (42435DCA)
fffffadf`c8519000 fffffadf`c852b000 wanarp Checksum: 000123CC Timestamp: Sat Feb 17 00:31:35 2007 (45D69337)
fffffadf`c852c000 fffffadf`c853e000 netbios Checksum: 0001154D Timestamp: Sat Feb 17 00:31:02 2007 (45D69316)
fffffadf`c853f000 fffffadf`c8551000 Fips Checksum: 0000F018 Timestamp: Sat Feb 17 00:38:28 2007 (45D694D4)
fffffadf`c87fb000 fffffadf`c8805000 kdcom Checksum: 00000000 Timestamp: Thu Mar 24 23:54:15 2005 (42438B67)
fffffadf`c880b000 fffffadf`c8814000 BOOTVID Checksum: 00000000 Timestamp: Thu Mar 24 23:54:04 2005 (42438B5C)
fffffadf`c881b000 fffffadf`c8824000 WMILIB Checksum: 00000000 Timestamp: Thu Mar 24 20:43:56 2005 (42435ECC)
fffffadf`c882b000 fffffadf`c8834000 isapnp Checksum: 00000000 Timestamp: Sat Feb 17 00:38:08 2007 (45D694C0)
fffffadf`c883b000 fffffadf`c884b000 PCIIDEX Checksum: 00000000 Timestamp: Sat Feb 17 00:47:39 2007 (45D696FB)
fffffadf`c884b000 fffffadf`c885b000 PartMgr Checksum: 00000000 Timestamp: Sat Feb 17 00:59:56 2007 (45D699DC)
fffffadf`c885b000 fffffadf`c8866000 crcdisk Checksum: 00000000 Timestamp: Thu Mar 24 20:42:06 2005 (42435E5E)
fffffadf`c889b000 fffffadf`c88a5000 rasacd Checksum: 00006A02 Timestamp: Thu Mar 24 20:44:16 2005 (42435EE0)
fffffadf`c88cb000 fffffadf`c88d9000 fdc Checksum: 000113C8 Timestamp: Sat Feb 17 00:47:27 2007 (45D696EF)
fffffadf`c88eb000 fffffadf`c88f4000 watchdog Checksum: 00005BB1 Timestamp: Thu Mar 24 20:43:05 2005 (42435E99)
fffffadf`c88fb000 fffffadf`c890a000 TDI Checksum: 0000CE61 Timestamp: Sat Feb 17 00:33:32 2007 (45D693AC)
fffffadf`c890b000 fffffadf`c8917000 Dxapi Checksum: 0000DF0E Timestamp: Thu Mar 24 20:39:08 2005 (42435DAC)
fffffadf`c891b000 fffffadf`c8928000 Msfs Checksum: 0000DC24 Timestamp: Thu Mar 24 20:40:07 2005 (42435DE7)
fffffadf`c893b000 fffffadf`c8948000 mssmbios Checksum: 0000CFAA Timestamp: Sat Feb 17 00:38:13 2007 (45D694C5)
fffffadf`c894b000 fffffadf`c8956000 raspti Checksum: 0000EAD8 Timestamp: Thu Mar 24 20:44:11 2005 (42435EDB)
fffffadf`c895b000 fffffadf`c8965000 mnmdd Checksum: 0000594B Timestamp: Thu Mar 24 20:42:22 2005 (42435E6E)
fffffadf`c896b000 fffffadf`c8977000 flpydisk Checksum: 00009F88 Timestamp: Thu Mar 24 20:39:10 2005 (42435DAE)
fffffadf`c898b000 fffffadf`c8996000 vmx_svga Checksum: 000070D8 Timestamp: Tue Oct 04 03:15:22 2005 (43422C0A)
fffffadf`c89bb000 fffffadf`c89c5000 ndistapi Checksum: 000071CA Timestamp: Thu Mar 24 20:44:06 2005 (42435ED6)
fffffadf`c89cb000 fffffadf`c89d8000 ptilink Checksum: 0000C452 Timestamp: Thu Mar 24 20:38:44 2005 (42435D94)
fffffadf`c89db000 fffffadf`c89e5000 Fs_Rec Checksum: 00010F36 Timestamp: Thu Mar 24 20:39:42 2005 (42435DCE)
fffffadf`c89eb000 fffffadf`c89f9000 kbdclass Checksum: 00018A41 Timestamp: Sat Feb 17 00:46:27 2007 (45D696B3)
fffffadf`c89fb000 fffffadf`c8a08000 mouclass Checksum: 000113E5 Timestamp: Thu Mar 24 20:38:09 2005 (42435D71)
fffffadf`c8a0b000 fffffadf`c8a17000 dump_scsiport Checksum: 00010CD4 Timestamp: Sat Feb 17 00:47:48 2007 (45D69704)
fffffadf`c8a2b000 fffffadf`c8a37000 serenum Checksum: 000093AD Timestamp: Thu Mar 24 20:38:50 2005 (42435D9A)
fffffadf`c8a3b000 fffffadf`c8a49000 vga Checksum: 00012592 Timestamp: Thu Mar 24 20:42:24 2005 (42435E70)
fffffadf`c8a5b000 fffffadf`c8a65000 RDPCDD Checksum: 0000F42E Timestamp: Thu Mar 24 20:38:04 2005 (42435D6C)
fffffadf`c8a6b000 fffffadf`c8a73000 intelide Checksum: 00000000 Timestamp: Thu Mar 24 20:39:25 2005 (42435DBD)
fffffadf`c8a73000 fffffadf`c8a7b000 audstub Checksum: 00004AB8 Timestamp: Thu Mar 24 20:43:08 2005 (42435E9C)
fffffadf`c8a7b000 fffffadf`c8a83000 Null Checksum: 0000A7A6 Timestamp: Thu Mar 24 20:38:07 2005 (42435D6F)
fffffadf`c8abb000 fffffadf`c8ac3000 CdaC15BA Checksum: 0000548A Timestamp: Wed Dec 10 10:11:51 2003 (3FD737B7)
fffffadf`c8ac3000 fffffadf`c8acb000 CdaD10BA Checksum: 0000547E Timestamp: Wed Dec 10 10:11:51 2003 (3FD737B7)
fffffadf`c8bfb000 fffffadf`c8bff980 BATTC Checksum: 00000000 Timestamp: Sat Feb 17 00:37:52 2007 (45D694B0)
fffffadf`c8c02000 fffffadf`c8c09000 dmload Checksum: 00000000 Timestamp: Thu Mar 24 20:42:29 2005 (42435E75)
fffffadf`c8d91000 fffffadf`c8d96280 CmBatt Checksum: 000128E9 Timestamp: Sat Feb 17 00:38:01 2007 (45D694B9)
fffffadf`c8d98000 fffffadf`c8d9de80 ksthunk Checksum: 0001170A Timestamp: Sat Feb 17 00:46:33 2007 (45D696B9)
fffffadf`c8dde000 fffffadf`c8de4000 vmmemctl Checksum: 0000E3E7 Timestamp: Thu Nov 08 20:20:32 2007 (4733B5E0)
fffffadf`c8e08000 fffffadf`c8e0f000 Beep Checksum: 00009622 Timestamp: Thu Mar 24 20:38:06 2005 (42435D6E)
fffffadf`c8eb7000 fffffadf`c8ebac80 compbatt Checksum: 00000000 Timestamp: Sat Feb 17 00:38:01 2007 (45D694B9)
fffffadf`c8fb1000 fffffadf`c8fb2400 vmmouse Checksum: 0000B79E Timestamp: Tue Aug 02 15:09:41 2005 (42EFC4F5)
fffffadf`c8fb3000 fffffadf`c8fb4400 swenum Checksum: 0000A210 Timestamp: Sat Feb 17 00:46:35 2007 (45D696BB)Unloaded modules:
fffffadf`c745e000 fffffadf`c7475000 imapi.sys
Timestamp: unavailable (00000000)
Checksum: 00000000
fffffadf`c899b000 fffffadf`c89a4000 Sfloppy.SYS
Timestamp: unavailable (00000000)
Checksum: 00000000Finished dump check
------------------------------------------------------------------------------------------------
- Type modifié Roxana PANAITMicrosoft employee lundi 8 novembre 2010 09:19 attente de feedback
jeudi 21 octobre 2010 17:44
Toutes les réponses
-
Bonsoir,
en général le BugCheckCode peut t'aider à identifier l'origine du problème. Tu as la liste ici .Par contre le code fourni par le dump me semble pas très usuel par rapport à ce que je peux voir habituellement et la liste fourni ci-dessus. Je partirai sur le 0x3B .
J'ai fait un article sur l'analyse des dumps ici , si ca peut t'aider.
www.alexwinner.comjeudi 21 octobre 2010 18:48 -
Bonsoir,
le code "c0000005" dans parameter1 "00000000c0000005" signifie normalement une "violation d'accès".
Cette violation d'accès peut se situer entre 2 logiciels pour accéder à une ressource spécifique (Matériel ou plus rarement un fichier précis).
A+
Thierry DEMAN. Exchange MVP. https://www.mcpvirtualbusinesscard.com/VBCServer/MVPtdeman/profile (68 MCPs) http://base.faqexchange.infovendredi 22 octobre 2010 19:56