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echec de mise a jour vers windows 7 sp1 RRS feed

  • Discussion générale

  • Bonjour à tous

    je suis sur windows 7 system 32

    avec windows update echec de l'installation de la mise à jour vers win7 sp1

    et manuellement aussi

    échec aussi et toujours erreur 80073701

    merci d'avance

    vendredi 7 septembre 2018 15:14

Toutes les réponses

  • Bonjour

     Je vous conseille d'installer W7 avec SP1 intégré, avec l'iso ad hoc, et en suivant cette procédure => http://dechily.org/Forum_Aski/viewtopic.php?f=43&t=915

    Puis installer ensuite le "simili SP2" de W7, en suivant ce tuto : https://answers.microsoft.com/fr-fr/windows/forum/windows_7-update/windows-update-erreur-80080005-sur-un-windows-7/2ace3eb2-2c37-445a-b2dc-0176b447e73e du 27 août 2016.

    PS : Bien sûr, je suppose que vous avez bien la clé de licence qui va avec le W7 que vous voulez installer.


    Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/



    • Modifié Georges News vendredi 7 septembre 2018 15:35 Ajout PS
    vendredi 7 septembre 2018 15:29
  • bonjour

    en fait j'ai acheté mon pc avec windows 7 intégré 


    vendredi 7 septembre 2018 16:11
  • en fait j'ai acheté mon pc avec windows 7 intégré 


    Vous voulez dire que vous avez acheté un PC avec un W7 déjà installé, mais sans le SP1 ?

    - Mais acheté ?

    - Dans quel magasin ?

    - A un copain qui s'y connait pas de trop ?

    (Il y a bien longtemps qu'on ne vend plus de machine neuve avec W7)

    PS : Et ce W7, c'est quelle version ?

    - Et il est activé ?


    Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/



    • Modifié Georges News vendredi 7 septembre 2018 16:23 Ajout du PS
    vendredi 7 septembre 2018 16:18
  • bonjour

    oui je l'ai acheté d'un magasin pour électroniques il y'a bien longtemps

    win7 version intégrale

    merci

    vendredi 7 septembre 2018 16:57
  • > oui je l'ai acheté d'un magasin pour électroniques il y'a bien longtemps

    => Donc, il n'a jamais été mis à jour depuis ce "bien longtemps", donc très fragile vis à vis de diverses situations pouvant l'abîmer.

    - Et ma 2ème question ?

    Alors, donnez une capture de cette fenêtre :


    Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/

    vendredi 7 septembre 2018 17:21
  • bonjour

    windows 7 edition intégrale

    et activation de windows : active avec un ID de produit: il y un OEM dans l'ID

    merci de vos réponses

    vendredi 7 septembre 2018 17:50
  • Soit.

    Alors, puisque vous ne voulez pas faire une installation à neuf qui vous permettrait pourtant de partir du bon pied avec W7-SP1 intégré, essayez de mettre le SP1 de cette manière : http://dechily.org/Forum_Aski/viewtopic.php?f=43&t=565

    Je n'ai pas mieux à vous proposer.

    Bonne chance.


    Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/

    vendredi 7 septembre 2018 17:55
  • bonjour

    je vais essayer le lien et je vais voir si je droit a une installation à neuf avec un oem.

    merci

    vendredi 7 septembre 2018 18:05
  • Bonjour a vous deux

    En alternative aux solutions de Georges, sachez qu'il existe la solution de passer a WIN10.



    "Marquer comme réponse" les réponses qui ont résolu votre problème

    vendredi 7 septembre 2018 19:23
  • ... je vais voir si je droit a une installation à neuf avec un oem.

    Bonjour.

    Pourquoi cette remarque ? Voir avec qui ?

    (Si vous n'y aviez pas eu droit, je ne vous l'aurais pas proposé !)

    - Vous pensez vraiment qu'Aski aurait fait un tuto en février 2014, qui ne fonctionnerait pas pour tout le monde, et sans le dire clairement dans son texte ?

    Ah, s'il vous lit, ça va pas lui faire plaisir.


    Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/


    • Modifié Georges News samedi 8 septembre 2018 06:28 Correction d'orthographe
    samedi 8 septembre 2018 05:52
  • Vous pouvez consulter le journal de windows update avec %windir%\Windowsupdate.log et rechercher les erreurs.

    Voir aussi :

    https://support.microsoft.com/fr-fr/help/2527001/troubleshoot-issues-installing-windows-7-service-pack-1

    Solution 4  Erreur 0x80073701 ...

    samedi 8 septembre 2018 13:17
  • bonsoir

    en fait essayé plusieurs fois le lien dans votre réponse et toujours la même erreur.

    voici le log que vous m'avez indiqué après un essai de mise à jour du win 7 sp1, j'aimerais bien que vous le regardez

    merci

    2018-09-14 00:45:15:964 1148 1040 Misc ===========  Logging initialized (build: 7.3.7600.16385, tz: +0200)  ===========
    2018-09-14 00:45:15:965 1148 1040 Misc   = Process: C:\Windows\system32\svchost.exe
    2018-09-14 00:45:15:965 1148 1040 Misc   = Module: c:\windows\system32\wuaueng.dll
    2018-09-14 00:45:15:964 1148 1040 Service *************
    2018-09-14 00:45:15:965 1148 1040 Service ** START **  Service: Service startup
    2018-09-14 00:45:15:965 1148 1040 Service *********
    2018-09-14 00:45:15:970 1148 1040 Agent   * WU client version 7.3.7600.16385
    2018-09-14 00:45:15:970 1148 1040 Agent   * Base directory: C:\Windows\SoftwareDistribution
    2018-09-14 00:45:15:972 1148 1040 Agent   * Access type: No proxy
    2018-09-14 00:45:15:973 1148 1040 Agent   * Network state: Connected
    2018-09-14 00:46:01:042 1148 1040 Report CWERReporter::Init succeeded
    2018-09-14 00:46:01:042 1148 1040 Agent ***********  Agent: Initializing Windows Update Agent  ***********
    2018-09-14 00:46:01:042 1148 1040 Agent ***********  Agent: Initializing global settings cache  ***********
    2018-09-14 00:46:01:042 1148 1040 Agent   * WSUS server: <NULL>
    2018-09-14 00:46:01:042 1148 1040 Agent   * WSUS status server: <NULL>
    2018-09-14 00:46:01:042 1148 1040 Agent   * Target group: (Unassigned Computers)
    2018-09-14 00:46:01:042 1148 1040 Agent   * Windows Update access disabled: No
    2018-09-14 00:46:01:080 1148 1040 Agent   * Found 2 persisted download calls to restore
    2018-09-14 00:46:01:100 1148 1040 DnldMgr Download manager restoring 0 downloads
    2018-09-14 00:46:01:100 1148 1040 Agent   * Successfully loaded 2 persisted download calls.
    2018-09-14 00:46:01:102 1148 1040 AU ###########  AU: Initializing Automatic Updates  ###########
    2018-09-14 00:46:01:103 1148 1040 AU   # Approval type: Pre-download notify (Policy)
    2018-09-14 00:46:02:202 1148 1040 Report ***********  Report: Initializing static reporting data  ***********
    2018-09-14 00:46:02:202 1148 1040 Report   * OS Version = 6.1.7600.0.0.65792
    2018-09-14 00:46:02:202 1148 1040 Report   * OS Product Type = 0x00000001
    2018-09-14 00:46:02:228 1148 1040 Report   * Computer Brand = Hewlett-Packard
    2018-09-14 00:46:02:228 1148 1040 Report   * Computer Model = EPROM DATA AREAÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿÿ
    2018-09-14 00:46:02:234 1148 1040 Report   * Bios Revision = F.33
    2018-09-14 00:46:02:234 1148 1040 Report   * Bios Name = Default System BIOS
    2018-09-14 00:46:02:234 1148 1040 Report   * Bios Release Date = 2011-12-13T00:00:00
    2018-09-14 00:46:02:234 1148 1040 Report   * Locale ID = 1036
    2018-09-14 00:46:02:249 1148 1040 AU Successfully wrote event for AU health state:0
    2018-09-14 00:46:02:249 1148 1040 AU Initializing featured updates
    2018-09-14 00:46:02:249 1148 1040 AU Found 0 cached featured updates
    2018-09-14 00:46:02:250 1148 1040 AU Successfully wrote event for AU health state:0
    2018-09-14 00:46:02:251 1148 1040 AU AU setting pending client directive to 'Download Approval'
    2018-09-14 00:46:02:256 1148 1040 AU Successfully wrote event for AU health state:0
    2018-09-14 00:46:02:256 1148 1040 AU AU finished delayed initialization
    2018-09-14 00:46:02:256 1148 1040 AU #############
    2018-09-14 00:46:02:256 1148 1040 AU ## START ##  AU: Search for updates
    2018-09-14 00:46:02:256 1148 1040 AU #########
    2018-09-14 00:46:02:260 1148 1040 AU <<## SUBMITTED ## AU: Search for updates [CallId = {B0508754-5D73-4EB1-A472-E4D9CBA26CF8}]
    2018-09-14 00:46:02:406 1148 13c4 Agent *************
    2018-09-14 00:46:02:406 1148 13c4 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-09-14 00:46:02:406 1148 13c4 Agent *********
    2018-09-14 00:46:02:406 1148 13c4 Agent   * Online = No; Ignore download priority = No
    2018-09-14 00:46:02:406 1148 13c4 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2018-09-14 00:46:02:406 1148 13c4 Agent   * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2018-09-14 00:46:02:406 1148 13c4 Agent   * Search Scope = {Machine}
    2018-09-14 00:46:03:210 1148 13c4 Driver Matched driver to device PCI\VEN_8086&DEV_0046&SUBSYS_3674103C&REV_02
    2018-09-14 00:46:03:211 1148 13c4 Driver Status: 0x180200a, ProblemNumber: 00000000
    2018-09-14 00:46:03:211 1148 13c4 Driver Matched driver to device ACPI\SYN1E4B
    2018-09-14 00:46:03:211 1148 13c4 Driver Status: 0x180000a, ProblemNumber: 00000000
    2018-09-14 00:46:03:211 1148 13c4 Driver Matched driver to device PCI\VEN_168C&DEV_002B&SUBSYS_1461103C&REV_01
    2018-09-14 00:46:03:211 1148 13c4 Driver Status: 0x180200a, ProblemNumber: 00000000
    2018-09-14 00:46:10:384 1148 13c4 Agent   * Added update {3E262485-D86F-4E58-80D0-1D45AB22E71F}.100 to search result
    2018-09-14 00:46:10:384 1148 13c4 Agent   * Added update {328919CB-B97E-4485-8E3D-2085118CDDB8}.100 to search result
    2018-09-14 00:46:10:384 1148 13c4 Agent   * Added update {F5C6C3FA-90AB-4D3E-8B6C-274505358A5C}.100 to search result
    2018-09-14 00:46:10:384 1148 13c4 Agent   * Added update {CE3DF3AB-CF87-4DD1-9B28-2C80D50119D5}.100 to search result
    2018-09-14 00:46:10:384 1148 13c4 Agent   * Added update {D448C9BB-51B5-4852-ADF0-2D5AE4867294}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {4E643E02-68D0-469F-B1E3-363DDCF55700}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {023F2650-0B6C-427E-9BE4-3D37BE36E952}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {32530656-E50A-485C-AD75-3D414AAC0FB1}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {3C50E34C-BEBE-494D-A6A9-4551ABED0AD2}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {0D10EC08-02AF-4839-818C-5649C1C12858}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {1402F918-D997-4C30-98D9-5754FED5E99D}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {4DAAD025-390B-4ADF-858A-12577E6B3005}.101 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {11133937-A3A9-415C-A311-53F2EC198378}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {C2A8721D-14BE-4D6A-88E9-5EEA86E78C07}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {D80237D9-104B-47B9-8B41-660FC5AD8A92}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {DF22390B-611C-47FB-B3C1-6807E5D955F6}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {CDAE4DB8-883E-4C12-AF3E-6C8D868ED990}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {96AA69A1-DE00-453F-B20C-7D808B940130}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {A713646E-3DD7-4662-BB1A-7F0FED8D4488}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {B7CE81A9-C653-40E3-BA7D-819E24BB8D5D}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {4D5A1B8A-61E3-4B94-A2FA-8DB074970ACB}.101 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {3727A417-036A-44BF-907F-8F45E1760A47}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {3CB41459-F8EB-441E-9725-B6C152B90938}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {3B3338C0-11CA-4EBE-9776-B7AA9AF35595}.101 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {C0E1CE49-7D79-4220-BAAB-C4009D2D9432}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {8DFA1954-C2C6-49DB-B8E8-C8D11A18ADE1}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {D19BA5C7-FF29-4B2A-BFDF-CCC515C7229E}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {816702CA-1648-4659-9796-D094A629097F}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {61DDEEBD-CE66-4BC2-A4DF-D0B4A88D54B6}.101 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {EE005F2A-49A6-40CB-8B9D-E8A3DCC44746}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {197ED5D6-4261-4E4B-88DD-EB7D8DEEACC5}.101 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {045D0E65-95FB-4B8C-AF75-F895ABBFBBEF}.101 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {73A26FBF-16EC-43DF-9161-FA9F1E6F8203}.101 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {34E0699B-CDB7-4C7C-ADDB-FABE0C929CF7}.101 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {DF67361D-54A0-4227-8409-294D1C8C0D2F}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {02FC7860-63A1-4F43-A7F1-D1B6D928D94E}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {F02B4CEA-1B4E-44CE-AE8F-86E2DF1F8D5E}.100 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {16291FCC-7DC2-42EF-A197-F71D0E76A037}.102 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Added update {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}.110 to search result
    2018-09-14 00:46:10:385 1148 13c4 Agent   * Found 39 updates and 18 categories in search; evaluated appl. rules of 506 out of 911 deployed entities
    2018-09-14 00:46:10:442 1148 13c4 Agent *********
    2018-09-14 00:46:10:442 1148 13c4 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-09-14 00:46:10:442 1148 13c4 Agent *************
    2018-09-14 00:46:10:450 1148 13c4 Report REPORT EVENT: {8747F294-2B72-4593-B2B5-B663AF28A695} 2018-09-14 00:46:02:250+0200 1 202 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content Install Reboot completed.
    2018-09-14 00:46:10:451 1148 1498 AU >>##  RESUMED  ## AU: Search for updates [CallId = {B0508754-5D73-4EB1-A472-E4D9CBA26CF8}]
    2018-09-14 00:46:10:451 1148 1498 AU   # 39 updates detected
    2018-09-14 00:46:10:456 1148 1498 AU #########
    2018-09-14 00:46:10:456 1148 1498 AU ##  END  ##  AU: Search for updates [CallId = {B0508754-5D73-4EB1-A472-E4D9CBA26CF8}]
    2018-09-14 00:46:10:456 1148 1498 AU #############
    2018-09-14 00:46:10:456 1148 1498 AU No featured updates notifications to show
    2018-09-14 00:46:10:458 1148 1498 AU Successfully wrote event for AU health state:0
    2018-09-14 00:46:10:460 1148 13c4 Report CWERReporter finishing event handling. (00000000)
    2018-09-14 00:46:10:480 1148 1498 AU Successfully wrote event for AU health state:0
    2018-09-14 00:46:15:457 1148 13c4 Report CWERReporter finishing event handling. (00000000)
    2018-09-14 00:46:17:290 1148 1040 AU Launched new AU client for directive 'Download Approval', session id = 0x1
    2018-09-14 00:46:17:364 5684 11bc Misc ===========  Logging initialized (build: 7.3.7600.16385, tz: +0200)  ===========
    2018-09-14 00:46:17:364 5684 11bc Misc   = Process: C:\Windows\system32\wuauclt.exe
    2018-09-14 00:46:17:363 5684 11bc AUClnt Launched Client UI process
    2018-09-14 00:46:17:412 5684 11bc Misc ===========  Logging initialized (build: 7.3.7600.16385, tz: +0200)  ===========
    2018-09-14 00:46:17:412 5684 11bc Misc   = Process: C:\Windows\system32\wuauclt.exe
    2018-09-14 00:46:17:412 5684 11bc Misc   = Module: C:\Windows\system32\wucltux.dll
    2018-09-14 00:46:17:412 5684 11bc CltUI AU client got new directive = 'Download Approval', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
    2018-09-14 01:05:25:005 1148 1044 AU Getting featured update notifications.  fIncludeDismissed = true
    2018-09-14 01:05:25:005 1148 1044 AU No featured updates available.
    2018-09-14 01:08:49:482 1148 12b8 AU Getting featured update notifications.  fIncludeDismissed = true
    2018-09-14 01:08:49:482 1148 12b8 AU No featured updates available.
    2018-09-14 01:08:52:477 6060 9f4 Misc ===========  Logging initialized (build: 7.3.7600.16385, tz: +0200)  ===========
    2018-09-14 01:08:52:477 6060 9f4 Misc   = Process: C:\Windows\explorer.exe
    2018-09-14 01:08:52:477 6060 9f4 Misc   = Module: C:\Windows\system32\wucltux.dll
    2018-09-14 01:08:52:477 6060 9f4 WUApp No EULA acceptance needed
    2018-09-14 01:08:52:478 1148 320 AU AU received approval from Ux for 1 updates
    2018-09-14 01:08:52:479 1148 320 AU AU setting pending client directive to 'Progress Ux'
    2018-09-14 01:08:52:481 5684 11bc CltUI AU client got new directive = 'Interactive Progress', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
    2018-09-14 01:08:52:512 1148 12b8 AU BeginInteractiveInstall invoked for Download
    2018-09-14 01:08:52:513 1148 12b8 AU Auto-approving update for download, updateId = {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}.110, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0
    2018-09-14 01:08:52:513 1148 12b8 AU Auto-approved 1 update(s) for download (for Ux)
    2018-09-14 01:08:52:513 1148 12b8 AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2018-09-14 01:08:52:513 1148 12b8 AU #############
    2018-09-14 01:08:52:513 1148 12b8 AU ## START ##  AU: Download updates
    2018-09-14 01:08:52:513 1148 12b8 AU #########
    2018-09-14 01:08:52:513 1148 12b8 AU   # Approved updates = 1
    2018-09-14 01:08:52:518 1148 12b8 AU AU initiated download, updateId = {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}.110, callId = {941182A7-0EFA-4D4D-821D-0E2345E61B97}
    2018-09-14 01:08:52:518 1148 12b8 AU Successfully wrote event for AU health state:0
    2018-09-14 01:08:52:519 1148 12b8 AU Currently showing Progress UX client - so not launching any other client
    2018-09-14 01:08:52:520 1148 4f8 DnldMgr *************
    2018-09-14 01:08:52:520 1148 4f8 DnldMgr ** START **  DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2018-09-14 01:08:52:520 1148 4f8 DnldMgr *********
    2018-09-14 01:08:52:520 1148 4f8 DnldMgr   * Call ID = {941182A7-0EFA-4D4D-821D-0E2345E61B97}
    2018-09-14 01:08:52:520 1148 4f8 DnldMgr   * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}
    2018-09-14 01:08:52:520 1148 4f8 DnldMgr   * Updates to download = 1
    2018-09-14 01:08:52:520 1148 4f8 Agent   *   Title = Windows 7 Service Pack 1 (KB976932)
    2018-09-14 01:08:52:520 1148 4f8 Agent   *   UpdateId = {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}.110
    2018-09-14 01:08:52:520 1148 4f8 Agent   *     Bundles 5 updates:
    2018-09-14 01:08:52:520 1148 4f8 Agent   *       {D70B8E5F-BDD5-479E-9E9C-EA0C5F7B8963}.203
    2018-09-14 01:08:52:520 1148 4f8 Agent   *       {4F8CF520-9256-4DFF-A63C-CEB3BDF52682}.110
    2018-09-14 01:08:52:520 1148 4f8 Agent   *       {185DF8F7-B04E-4D0E-84B3-ECAC6A5FB39F}.110
    2018-09-14 01:08:52:520 1148 4f8 Agent   *       {9B3E0557-1739-409A-AFE2-CE51B1CC706F}.110
    2018-09-14 01:08:52:520 1148 4f8 Agent   *       {55BEAB2E-CFED-458C-8814-83BCB978122E}.110
    2018-09-14 01:08:52:544 1148 4f8 DnldMgr ***********  DnldMgr: New download job [UpdateId = {D70B8E5F-BDD5-479E-9E9C-EA0C5F7B8963}.203]  ***********
    2018-09-14 01:08:52:545 1148 4f8 DnldMgr   * Queueing update for download handler request generation.
    2018-09-14 01:08:52:545 1148 4f8 DnldMgr ***********  DnldMgr: New download job [UpdateId = {4F8CF520-9256-4DFF-A63C-CEB3BDF52682}.110]  ***********
    2018-09-14 01:08:52:604 1148 4f8 DnldMgr   * All files for update were already downloaded and are valid.
    2018-09-14 01:08:52:604 1148 4f8 DnldMgr ***********  DnldMgr: New download job [UpdateId = {185DF8F7-B04E-4D0E-84B3-ECAC6A5FB39F}.110]  ***********
    2018-09-14 01:08:52:844 1148 4f8 DnldMgr   * All files for update were already downloaded and are valid.
    2018-09-14 01:08:52:844 1148 4f8 DnldMgr ***********  DnldMgr: New download job [UpdateId = {9B3E0557-1739-409A-AFE2-CE51B1CC706F}.110]  ***********
    2018-09-14 01:08:52:845 1148 4f8 DnldMgr   * Queueing update for download handler request generation.
    2018-09-14 01:08:52:845 1148 4f8 DnldMgr ***********  DnldMgr: New download job [UpdateId = {55BEAB2E-CFED-458C-8814-83BCB978122E}.110]  ***********
    2018-09-14 01:08:52:866 1148 4f8 DnldMgr   * All files for update were already downloaded and are valid.
    2018-09-14 01:08:52:866 1148 4f8 DnldMgr Generating download request for update {9B3E0557-1739-409A-AFE2-CE51B1CC706F}.110
    2018-09-14 01:08:52:989 1148 12b8 AU Successfully wrote event for AU health state:0
    2018-09-14 01:08:52:989 1148 12b8 AU   # Pending download calls = 1
    2018-09-14 01:08:52:989 1148 12b8 AU <<## SUBMITTED ## AU: Download updates
    2018-09-14 01:08:53:004 1148 12b8 AU Getting featured update notifications.  fIncludeDismissed = true
    2018-09-14 01:08:53:004 1148 12b8 AU No featured updates available.
    2018-09-14 01:08:53:364 1148 4f8 Handler Generating request for CBS update 9B3E0557-1739-409A-AFE2-CE51B1CC706F in sandbox C:\Windows\SoftwareDistribution\Download\61dcfc393bd0896e7b8a0e8aecffa308
    2018-09-14 01:08:53:367 1148 4f8 Handler Selected payload type is ptExpress
    2018-09-14 01:08:53:373 1148 4f8 Handler UH: DpxRestoreJob returned 0x80070002
    2018-09-14 01:08:53:373 1148 4f8 Handler Detected download state is dsHavePackage
    2018-09-14 01:11:50:568 1148 ed8 Handler FATAL: CBS called Error with 0x80073701, 
    2018-09-14 01:11:50:569 1148 4f8 Handler FATAL: UH: 0x80073701: Async stage operation failed in CUHCbsHandler::StageCbsPackage
    2018-09-14 01:11:50:570 1148 4f8 Handler FATAL: Request generation for CBS update complete with hr=0x80073701 and pfResetSandbox=0 
    2018-09-14 01:11:50:571 1148 4f8 Handler FATAL: Error source is 106.
    2018-09-14 01:11:50:571 1148 4f8 DnldMgr FATAL: DM:CAgentDownloadManager::GenerateAllDownloadRequests: GenerateDownloadRequest failed with 0x80073701.
    2018-09-14 01:11:50:571 1148 4f8 DnldMgr Error 0x80073701 occurred while downloading update; notifying dependent calls.

    vendredi 14 septembre 2018 00:21
  • bonsoir la suite du log

    2018-09-14 01:12:01:003 1148 4f8 DnldMgr Generating download request for update {D70B8E5F-BDD5-479E-9E9C-EA0C5F7B8963}.203
    2018-09-14 01:12:01:243 1148 1578 AU >>##  RESUMED  ## AU: Download update [UpdateId = {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}]
    2018-09-14 01:12:01:243 1148 1578 AU   # WARNING: Download failed, error = 0x80073701
    2018-09-14 01:12:01:677 1148 12b8 AU BeginInteractiveInstall invoked for Install
    2018-09-14 01:12:01:678 1148 12b8 AU Auto-approved 0 update(s) for install (for Ux), installType=0
    2018-09-14 01:12:01:679 1148 12b8 AU WARNING: BeginInteractiveInstall failed, error = 0x8024000C
    2018-09-14 01:12:01:679 5684 11bc CltUI FATAL: BeginInteractiveInstall for install returned code 8024000C
    2018-09-14 01:12:01:679 5684 11bc CltUI WARNING: AU directive Interactive Progress is exiting due to error 8024000C
    2018-09-14 01:12:01:694 1148 1040 AU AU received handle event
    2018-09-14 01:12:01:694 1148 1040 AU No featured updates notifications to show
    2018-09-14 01:12:01:711 1148 1040 AU Cancelled download for invalidated/hidden/unapplicable update(s)
    2018-09-14 01:12:01:711 1148 1040 AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2018-09-14 01:12:01:713 1148 1040 AU Triggering Offline detection (non-interactive)
    2018-09-14 01:12:01:713 1148 1040 AU AU setting pending client directive to 'Install Complete Ux'
    2018-09-14 01:12:01:713 1148 1040 AU WARNING: Pending directive, 'Install Complete Ux', is not applicable
    2018-09-14 01:12:01:713 1148 1040 AU AU setting pending client directive to 'Download Approval'
    2018-09-14 01:12:01:728 1148 1040 AU Successfully wrote event for AU health state:0
    2018-09-14 01:12:01:728 1148 1040 AU #############
    2018-09-14 01:12:01:728 1148 1040 AU ## START ##  AU: Search for updates
    2018-09-14 01:12:01:728 1148 1040 AU #########
    2018-09-14 01:12:01:731 1148 1040 AU <<## SUBMITTED ## AU: Search for updates [CallId = {4AE8DA8A-5370-4A1E-9F17-DE1C000C6A5B}]
    2018-09-14 01:12:01:731 1148 1578 AU WARNING: Download callback received for call not in AU's list. Ignore the call result.
    2018-09-14 01:12:03:122 1148 4f8 Handler Generating request for CBS update D70B8E5F-BDD5-479E-9E9C-EA0C5F7B8963 in sandbox C:\Windows\SoftwareDistribution\Download\3eedf4043efa37a7ed19902a86c9165e
    2018-09-14 01:12:03:122 1148 4f8 Handler Selected payload type is ptExpress
    2018-09-14 01:12:03:124 1148 4f8 Handler UH: DpxRestoreJob returned 0x80070002
    2018-09-14 01:12:03:124 1148 4f8 Handler Detected download state is dsHavePackage
    2018-09-14 01:12:06:088 1148 320 Handler CBS called Error with 0x800f0816, 
    2018-09-14 01:12:06:088 1148 4f8 Handler Async stage operation completed with 0x800f0816
    2018-09-14 01:12:06:102 1148 4f8 Handler Request generation for CBS update complete with hr=0x0 and pfResetSandbox=0 
    2018-09-14 01:12:06:319 1148 4f8 Agent *********
    2018-09-14 01:12:06:319 1148 4f8 Agent **  END  **  Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp]
    2018-09-14 01:12:06:319 1148 4f8 Agent *************
    2018-09-14 01:12:06:319 1148 4f8 Agent *************
    2018-09-14 01:12:06:319 1148 4f8 Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-09-14 01:12:06:319 1148 4f8 Agent *********
    2018-09-14 01:12:06:319 1148 4f8 Agent   * Online = No; Ignore download priority = No
    2018-09-14 01:12:06:319 1148 4f8 Agent   * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
    2018-09-14 01:12:06:319 1148 4f8 Agent   * ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} Windows Update
    2018-09-14 01:12:06:319 1148 4f8 Agent   * Search Scope = {Machine}
    2018-09-14 01:12:06:978 1148 4f8 Driver Matched driver to device PCI\VEN_8086&DEV_0046&SUBSYS_3674103C&REV_02
    2018-09-14 01:12:06:978 1148 4f8 Driver Status: 0x180200a, ProblemNumber: 00000000
    2018-09-14 01:12:06:978 1148 4f8 Driver Matched driver to device ACPI\SYN1E4B
    2018-09-14 01:12:06:978 1148 4f8 Driver Status: 0x180000a, ProblemNumber: 00000000
    2018-09-14 01:12:06:978 1148 4f8 Driver Matched driver to device PCI\VEN_168C&DEV_002B&SUBSYS_1461103C&REV_01
    2018-09-14 01:12:06:978 1148 4f8 Driver Status: 0x180200a, ProblemNumber: 00000000
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {3E262485-D86F-4E58-80D0-1D45AB22E71F}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {328919CB-B97E-4485-8E3D-2085118CDDB8}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {F5C6C3FA-90AB-4D3E-8B6C-274505358A5C}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {CE3DF3AB-CF87-4DD1-9B28-2C80D50119D5}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {D448C9BB-51B5-4852-ADF0-2D5AE4867294}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {4E643E02-68D0-469F-B1E3-363DDCF55700}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {023F2650-0B6C-427E-9BE4-3D37BE36E952}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {32530656-E50A-485C-AD75-3D414AAC0FB1}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {3C50E34C-BEBE-494D-A6A9-4551ABED0AD2}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {0D10EC08-02AF-4839-818C-5649C1C12858}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {1402F918-D997-4C30-98D9-5754FED5E99D}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {4DAAD025-390B-4ADF-858A-12577E6B3005}.101 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {11133937-A3A9-415C-A311-53F2EC198378}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {C2A8721D-14BE-4D6A-88E9-5EEA86E78C07}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {D80237D9-104B-47B9-8B41-660FC5AD8A92}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {DF22390B-611C-47FB-B3C1-6807E5D955F6}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {CDAE4DB8-883E-4C12-AF3E-6C8D868ED990}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {96AA69A1-DE00-453F-B20C-7D808B940130}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {A713646E-3DD7-4662-BB1A-7F0FED8D4488}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {B7CE81A9-C653-40E3-BA7D-819E24BB8D5D}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {4D5A1B8A-61E3-4B94-A2FA-8DB074970ACB}.101 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {3727A417-036A-44BF-907F-8F45E1760A47}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {3CB41459-F8EB-441E-9725-B6C152B90938}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {3B3338C0-11CA-4EBE-9776-B7AA9AF35595}.101 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {C0E1CE49-7D79-4220-BAAB-C4009D2D9432}.100 to search result
    2018-09-14 01:12:11:828 1148 4f8 Agent   * Added update {8DFA1954-C2C6-49DB-B8E8-C8D11A18ADE1}.100 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {D19BA5C7-FF29-4B2A-BFDF-CCC515C7229E}.100 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {816702CA-1648-4659-9796-D094A629097F}.100 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {61DDEEBD-CE66-4BC2-A4DF-D0B4A88D54B6}.101 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {EE005F2A-49A6-40CB-8B9D-E8A3DCC44746}.100 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {197ED5D6-4261-4E4B-88DD-EB7D8DEEACC5}.101 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {045D0E65-95FB-4B8C-AF75-F895ABBFBBEF}.101 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {73A26FBF-16EC-43DF-9161-FA9F1E6F8203}.101 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {34E0699B-CDB7-4C7C-ADDB-FABE0C929CF7}.101 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {DF67361D-54A0-4227-8409-294D1C8C0D2F}.100 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {02FC7860-63A1-4F43-A7F1-D1B6D928D94E}.100 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {F02B4CEA-1B4E-44CE-AE8F-86E2DF1F8D5E}.100 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {16291FCC-7DC2-42EF-A197-F71D0E76A037}.102 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Added update {456197CA-06FF-4BCF-AEAE-C5183E3AE72F}.110 to search result
    2018-09-14 01:12:11:829 1148 4f8 Agent   * Found 39 updates and 18 categories in search; evaluated appl. rules of 506 out of 911 deployed entities
    2018-09-14 01:12:11:829 1148 4f8 Agent *********
    2018-09-14 01:12:11:829 1148 4f8 Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates]
    2018-09-14 01:12:11:829 1148 4f8 Agent *************
    2018-09-14 01:12:11:833 1148 4f8 Report CWERReporter finishing event handling. (00000000)
    2018-09-14 01:12:11:833 1148 4f8 Report REPORT EVENT: {6F14E62A-2511-47D6-B186-D6C6F8A3993F} 2018-09-14 01:11:50:746+0200 1 161 106 {456197CA-06FF-4BCF-AEAE-C5183E3AE72F} 110 80073701 AutomaticUpdatesWuApp Failure Content Download Error: Download failed.
    2018-09-14 01:12:11:835 1148 1578 AU >>##  RESUMED  ## AU: Search for updates [CallId = {4AE8DA8A-5370-4A1E-9F17-DE1C000C6A5B}]
    2018-09-14 01:12:11:835 1148 1578 AU   # 39 updates detected
    2018-09-14 01:12:11:837 1148 1578 AU #########
    2018-09-14 01:12:11:837 1148 1578 AU ##  END  ##  AU: Search for updates [CallId = {4AE8DA8A-5370-4A1E-9F17-DE1C000C6A5B}]
    2018-09-14 01:12:11:837 1148 1578 AU #############
    2018-09-14 01:12:11:837 1148 1578 AU No featured updates notifications to show
    2018-09-14 01:12:11:838 1148 1578 AU Successfully wrote event for AU health state:0
    2018-09-14 01:12:11:848 1148 1578 AU Successfully wrote event for AU health state:0
    2018-09-14 01:12:11:855 1148 320 AU Getting featured update notifications.  fIncludeDismissed = true
    2018-09-14 01:12:11:855 1148 320 AU No featured updates available.
    2018-09-14 01:12:11:860 1148 4f8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8
    2018-09-14 01:12:11:860 1148 4f8 Report WER Report sent: 7.3.7600.16385 0x80073701 456197CA-06FF-4BCF-AEAE-C5183E3AE72F Download 106 Unmanaged
    2018-09-14 01:12:11:860 1148 4f8 Report CWERReporter finishing event handling. (00000000)
    2018-09-14 01:12:11:860 1148 4f8 Report CWERReporter finishing event handling. (00000000)
    2018-09-14 01:12:16:881 1148 1040 AU Launched new AU client for directive 'Download Approval', session id = 0x1
    2018-09-14 01:12:16:881 1148 4f8 Report CWERReporter finishing event handling. (00000000)
    2018-09-14 01:12:16:947 4284 118c Misc ===========  Logging initialized (build: 7.3.7600.16385, tz: +0200)  ===========
    2018-09-14 01:12:16:947 4284 118c Misc   = Process: C:\Windows\system32\wuauclt.exe
    2018-09-14 01:12:16:946 4284 118c AUClnt Launched Client UI process
    2018-09-14 01:12:16:982 4284 118c Misc ===========  Logging initialized (build: 7.3.7600.16385, tz: +0200)  ===========
    2018-09-14 01:12:16:982 4284 118c Misc   = Process: C:\Windows\system32\wuauclt.exe
    2018-09-14 01:12:16:982 4284 118c Misc   = Module: C:\Windows\system32\wucltux.dll
    2018-09-14 01:12:16:982 4284 118c CltUI AU client got new directive = 'Download Approval', serviceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, return = 0
    2018-09-14 01:14:08:874 1148 1040 AU ###########  AU: Uninitializing Automatic Updates  ###########
    2018-09-14 01:14:08:874 4284 118c CltUI AU client got new directive = 'None', serviceId = {00000000-0000-0000-0000-000000000000}, return = 80010108
    2018-09-14 01:14:08:961 1148 1040 Report CWERReporter finishing event handling. (00000000)
    2018-09-14 01:14:09:059 1148 1040 Service *********
    2018-09-14 01:14:09:059 1148 1040 Service **  END  **  Service: Service exit [Exit code = 0x240001]
    2018-09-14 01:14:09:059 1148 1040 Service *************

    MERCI
    vendredi 14 septembre 2018 00:22
  • Merci de votre rapport "Windowsupdate.log".

    Mais comme je ne sais pas l'analyser finement, (A part de voir que vous avez un OS 6.1.7600.0.0.65792, donc sans service pack) je pense que Philippe Barth vous donnera des indications vous évitant éventuellement de faire une clean install de W7 avec le SP1 intégré.

    Bonne continuation.


    Ex-helpeur de Community. Désormais sur http://dechily.org/Forum_Aski/

    vendredi 14 septembre 2018 06:32
  • Bonjour,

    Windows 7 qui n'installe pas de mises à jour je vous conseille de commencer par là :

    https://matteu31.wordpress.com/2018/05/03/windows-update-reset-software-distribution/

    Le script fonctionne plutot bien dans de nombreux cas et permet de supprimer la piste d'un software distribution corrompu.


    Merci de marquer comme reponses les interventions qui vous ont ete utile.

    vendredi 14 septembre 2018 07:14
  • Bonjour

    toujours la même chose: impossible de mettre a jour vers Windows 7sp1.

    thanks to anyone

    any other suggestion

    a+ 

    mardi 18 septembre 2018 23:50
  • Bonjour.

    Revoir ce que je vous ai dit le 7 septembre, il y a maintenant 12 jours.

    (Sachant qu'une Clean Instal de W7-SP1 comme je l'ai indiqué prend moins de 6 heures.)

    Nota : Par contre, maintenant, il va vous falloir attendre que le site d'Aski soit redevenu accessible, après le changement d'hébergeur qui est en cours.


    mercredi 19 septembre 2018 06:47