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Windows 8 Application Mail/People/Message crash - Application people n'affiche pas les contacts en ligne RRS feed

  • Question

  • Bonjour, 

    Régulièrement les applications mail, message et people crash, quelque soit l'action effectuée. 

    Je provenais d'une mise à jour depuis Windows 7, j'ai alors formaté et procédé à une nouvelle installation. Les applications ont été mises à jour.

    Voici les messages d'erreurs dans le journal d’évènements.

    App <Microsoft.WindowsLive.Mail> crashed with an unhandled Javascript exception. App details are as follows: Display Name:<Courrier>, AppUserModelId: <microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail> Package Identity:<microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe> PID:<1520>. The details of the JavaScript exception are as follows Exception Name:<WinRT error>, Description:<The RPC server is unavailable.
    >, HTML Document Path:</ModernMail/App/App.html>, Source File Name:<ms-appx://microsoft.windowscommunicationsapps/ModernMail/UIDataModel/UIMailMessage.js>, Source Line Number:<1>, Source Column Number:<12113>, and Stack Trace: ms-appx://microsoft.windowscommunicationsapps/ModernMail/UIDataModel/UIMailMessage.js:1:12113           moveMessagesToFolder(object, object, object)
               ms-appx://microsoft.windowscommunicationsapps/ModernMail/UIDataModel/UIMailMessage.js:1:11029           deleteMessages(object, object)
               ms-appx://microsoft.windowscommunicationsapps/ModernMail/Components/CommandBar/CommandHandlers.js:1:802           onDeleteButton(object)
    .

    App microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail did not launch within its allotted time.

    App <Microsoft.WindowsLive.Mail> crashed with an unhandled Javascript exception. App details are as follows: Display Name:<Courrier>, AppUserModelId: <microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail> Package Identity:<microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe> PID:<4360>. The details of the JavaScript exception are as follows Exception Name:<WinRT error>, Description:<The RPC server is unavailable.
    >, HTML Document Path:</ModernMail/App/App.html>, Source File Name:<ms-appx://microsoft.windowscommunicationsapps/ModernMail/UIDataModel/UIMailFolder.js>, Source Line Number:<1>, Source Column Number:<775>, and Stack Trace: ms-appx://microsoft.windowscommunicationsapps/ModernMail/UIDataModel/UIMailFolder.js:1:775           _getCollection(string)
               ms-appx://microsoft.windowscommunicationsapps/ModernMail/UIDataModel/UIMailFolder.js:1:4269           getUnreadCollection()
               ms-appx://microsoft.windowscommunicationsapps/ModernMail/Components/FolderList/FolderListControl.js:1:18474           func(object, string)
               ms-appx://microsoft.windowscommunicationsapps/ModernMail/App/Scheduler.js:1:2138           _runScheduledItems()
    .


    App <Microsoft.WindowsLive.Mail> crashed with an unhandled Javascript exception. App details are as follows: Display Name:<Courrier>, AppUserModelId: <microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail> Package Identity:<microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe> PID:<560>. The details of the JavaScript exception are as follows Exception Name:<WinRT error>, Description:<The RPC server is unavailable.
    >, HTML Document Path:</ModernMail/App/App.html>, Source File Name:<ms-appx://microsoft.windowscommunicationsapps/ModernMail/App/App.js>, Source Line Number:<1>, Source Column Number:<6199>, and Stack Trace: ms-appx://microsoft.windowscommunicationsapps/ModernMail/App/App.js:1:6199           _setMailVisibility(boolean)
               ms-appx://microsoft.windowscommunicationsapps/ModernMail/App/App.js:1:7320           _visibilityListener(object)
    .

    Concernant l'application People, elle n'affiche pas les contact Messenger qui sont en ligne et elle crash aussi : 


    App <Microsoft.WindowsLive.People> crashed with an unhandled Javascript exception. App details are as follows: Display Name:<Contacts>, AppUserModelId: <microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.People> Package Identity:<microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe> PID:<1044>. The details of the JavaScript exception are as follows Exception Name:<WinRT error>, Description:<Access is denied.
    >, HTML Document Path:</ModernPeople/AppFrame/People.htm>, Source File Name:<ms-appx://microsoft.windowscommunicationsapps/ModernPeople/AppFrame/People.js>, Source Line Number:<1>, Source Column Number:<6405>, and Stack Trace: ms-appx://microsoft.windowscommunicationsapps/ModernPeople/AppFrame/People.js:1:6405           _resume(object)
               ms-appx://microsoft.windowscommunicationsapps/Jx/Jx.js:1:18522           raiseEvent(string, object)
               ms-appx://microsoft.windowscommunicationsapps/Jx/Jx.js:1:26891           _resuming(object)

    Tout comme l'application Chat

    App <Microsoft.WindowsLive.Chat> crashed with an unhandled Javascript exception. App details are as follows: Display Name:<Messages>, AppUserModelId: <microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Chat> Package Identity:<microsoft.windowscommunicationsapps_16.4.4206.722_x64__8wekyb3d8bbwe> PID:<2360>. The details of the JavaScript exception are as follows Exception Name:<WinRT error>, Description:<Access is denied.
    >, HTML Document Path:</ModernChat/app/jscomponents/main/default.html>, Source File Name:<ms-appx://microsoft.windowscommunicationsapps/ModernChat/app/jscomponents/main/appmain.js>, Source Line Number:<1>, Source Column Number:<2318>, and Stack Trace: ms-appx://microsoft.windowscommunicationsapps/ModernChat/app/jscomponents/main/appmain.js:1:2318           _onResume(object)
               ms-appx://microsoft.windowscommunicationsapps/jx/jx.js:1:18522           raiseEvent(string, object)
               ms-appx://microsoft.windowscommunicationsapps/jx/jx.js:1:26891           _resuming(object)
    .

    Merci.

    dimanche 2 septembre 2012 17:34

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