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The computer has rebooted from a bugcheck RRS feed

  • שאלה

  • The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff800045c2302, 0xffffd001448a6510, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 062818-6187-01.

    what can I do for this

    יום חמישי 28 יוני 2018 15:49

כל התגובות

  • Hi Hassan Thabet.

    The 0x0000003B (SYSTEM_SERVICE_EXCEPTION) bug check indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code; the value "0x00000000c0000005" of the first parameter indicates that a memory access violation occurred.
    Upload the .DMP file to your OneDrive, make it publicly available and post the URL here, so we can analyze it and try to suggest you a solution.

    Bye.


    Luigi Bruno
    MCP, MOS, MTA, MCTS, MCSA, MCSE

    • נערך על-ידי Luigi BrunoMVP יום שני 25 פברואר 2019 20:27
    יום שני 25 פברואר 2019 20:26