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KB968389 error when opening EMC RRS feed

  • שאלה

  • Hi,

    For a week now, I get the following error on my exchange server:

    "Get-OWAVirtualDirectory:  Exended protection has not been enabled. Install the operating system update specified in KB968389 on server"

    Exchagne 2007SP3 with RU3v2 since this sunday.

    Installed on Server2003x64_SP2

     

    I understood that there is a hot fix for this, but I need to get an acknowledgment from micrsoft pro for it?

    its from the english forum:

    http://social.technet.microsoft.com/Forums/en-US/exchangesvradmin/thread/80e3b96d-0f17-4ead-92ab-9875cc663ef3

    and directs to KB2538958

    anyone got this problem?

    יום שני 06 יוני 2011 11:03

כל התגובות

  • Hi,

    Please contact MS: 09-7625400

    http://support.microsoft.com/kb/2538958

     


    בברכה, יובל סיני, יועץ טכנולוגיות, אתר אינטרנט: http://www.ben-shushan.net Blog: http://blogs.microsoft.co.il/blogs/yuval14/
    יום שני 06 יוני 2011 12:26
  • Thanks,

    I am on it with MS, I saw this article, but MS dont want to give this hotfix, I must have their engineer approval.

    its also not 100% the same, my machine is 2K3 and 2k8r2, and the exchange is with RU3, and it still happening,

    any other ideas?

    Chag Shameach!

    יום רביעי 08 יוני 2011 08:31
  • Please open a support ticket in the PSS.

    I dont know why MS didnt give you this hotfix, but this the only fix that I found that may be useful.


    בברכה, יובל סיני, יועץ טכנולוגיות, אתר אינטרנט: http://www.ben-shushan.net Blog: http://blogs.microsoft.co.il/blogs/yuval14/
    יום רביעי 08 יוני 2011 12:02
  • Hi,

    Please update us on the status of your question.

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    If your question yet to be answered,

    please give us more info on it like: More info, Log files, screen shots etc.

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    יום ראשון 12 יוני 2011 07:25
  • Hi Thanks Meir.

    I'd followed MS engenier instructions, regarding KB968389, and no success.

    now I am waiting to for further suggestions from MS specialists.

     

     

    יום ראשון 12 יוני 2011 07:30
  • Some more info:

    the error pops when I access the hub transport.

    this is the syntax:

    --------------------------------------------------------
    Microsoft Exchange Warning
    --------------------------------------------------------
    The following warning(s) were reported while loading topology information:

    Get-ActiveSyncVirtualDirectory
    Completed

    Warning:
    Extended protection has not been enabled.  Install the operating system update specified in KB968389 onto server "exsrv.gvcisr.int" and try again. System.IO.IOException: The network path was not found.

       at Microsoft.Win32.RegistryKey.Win32ErrorStatic(Int32 errorCode, String str)
       at Microsoft.Win32.RegistryKey.OpenRemoteBaseKey(RegistryHive hKey, String machineName)
       at Microsoft.Exchange.Management.SystemConfigurationTasks.ExtendedProtection.LoadFromRegistry(ExchangeVirtualDirectory exchangeVirtualDirectory, Task task)



    Get-OabVirtualDirectory
    Completed

    Warning:
    Extended protection has not been enabled.  Install the operating system update specified in KB968389 onto server "exsrv.gvcisr.int" and try again. System.IO.IOException: The network path was not found.

       at Microsoft.Win32.RegistryKey.Win32ErrorStatic(Int32 errorCode, String str)
       at Microsoft.Win32.RegistryKey.OpenRemoteBaseKey(RegistryHive hKey, String machineName)
       at Microsoft.Exchange.Management.SystemConfigurationTasks.ExtendedProtection.LoadFromRegistry(ExchangeVirtualDirectory exchangeVirtualDirectory, Task task)



    Get-OWAVirtualDirectory
    Completed

    Warning:
    Extended protection has not been enabled.  Install the operating system update specified in KB968389 onto server "exsrv.gvcisr.int" and try again. System.IO.IOException: The network path was not found.

       at Microsoft.Win32.RegistryKey.Win32ErrorStatic(Int32 errorCode, String str)
       at Microsoft.Win32.RegistryKey.OpenRemoteBaseKey(RegistryHive hKey, String machineName)
       at Microsoft.Exchange.Management.SystemConfigurationTasks.ExtendedProtection.LoadFromRegistry(ExchangeVirtualDirectory exchangeVirtualDirectory, Task task)

    Warning:
    Extended protection has not been enabled.  Install the operating system update specified in KB968389 onto server "exsrv.gvcisr.int" and try again. System.IO.IOException: The network path was not found.

       at Microsoft.Win32.RegistryKey.Win32ErrorStatic(Int32 errorCode, String str)
       at Microsoft.Win32.RegistryKey.OpenRemoteBaseKey(RegistryHive hKey, String machineName)
       at Microsoft.Exchange.Management.SystemConfigurationTasks.ExtendedProtection.LoadFromRegistry(ExchangeVirtualDirectory exchangeVirtualDirectory, Task task)

    Warning:
    Extended protection has not been enabled.  Install the operating system update specified in KB968389 onto server "exsrv.gvcisr.int" and try again. System.IO.IOException: The network path was not found.

       at Microsoft.Win32.RegistryKey.Win32ErrorStatic(Int32 errorCode, String str)
       at Microsoft.Win32.RegistryKey.OpenRemoteBaseKey(RegistryHive hKey, String machineName)
       at Microsoft.Exchange.Management.SystemConfigurationTasks.ExtendedProtection.LoadFromRegistry(ExchangeVirtualDirectory exchangeVirtualDirectory, Task task)

    Warning:
    Extended protection has not been enabled.  Install the operating system update specified in KB968389 onto server "exsrv.gvcisr.int" and try again. System.IO.IOException: The network path was not found.

       at Microsoft.Win32.RegistryKey.Win32ErrorStatic(Int32 errorCode, String str)
       at Microsoft.Win32.RegistryKey.OpenRemoteBaseKey(RegistryHive hKey, String machineName)
       at Microsoft.Exchange.Management.SystemConfigurationTasks.ExtendedProtection.LoadFromRegistry(ExchangeVirtualDirectory exchangeVirtualDirectory, Task task)


    --------------------------------------------------------
    OK
    --------------------------------------------------------

    יום ראשון 12 יוני 2011 07:42
  • Hi, just an update, it ended up with MS suppling a private hotfix.
    apperantly an update had replace part of the DLLs.

    so the rollup fixed it.

     

    Thanks for the support and help.

    • סומן כתשובה על-ידי Doron.Ofir יום שלישי 28 יוני 2011 13:35
    • סימון כתשובה בוטל על-ידי Doron.Ofir יום שלישי 27 ספטמבר 2011 13:40
    יום שלישי 28 יוני 2011 13:35