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system rebooted because of pnp driver RRS feed

  • Pertanyaan

  • i got my windows server 2012 r2 rebooted from bugcheck. the bugcheck wa 0x000000ca, What should I do to solve this problem?
    Kamis, 27 Oktober 2016 06.50

Jawaban

  • harus nya troubleshoot pake dump file nya broh, karena memang kudu detail log nya

    ada perubahan yang dilakukan? install uninstall update atau tambah HW?

    tapi ada 3rd party HW laen ga attach ke PC? selain keyboard, mouse ma monitor

    coba dicabut dulu trus test, PNP driver ini plug and play, biasanya karena HW yang konek atau software conflict

    https://msdn.microsoft.com/en-us/library/windows/hardware/ff560209%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

    ni ada contoh kasus serupa, bisa juga kaitannya ama Chipset, NIC, firmware atau BIOS update

    https://social.technet.microsoft.com/Forums/en-US/72673946-ab4f-490c-8b6d-fb851108232f/windows-server-2012-r2-consistent-bsod-pnpdetectedfatalerror-0x000000ca-ntoskrnlexe569531?forum=winserverhyperv


    Kamis, 27 Oktober 2016 07.17