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Blue Screen on windows server 2008 RRS feed

  • Pertanyaan

  • I have a problem on my windows server 2008.

    This is detail of dump.

    Crash List

    Created by using BlueScreenView

    Dump File Crash Time Bug Check String Bug Check Code Parameter 1 Parameter 2 Parameter 3 Parameter 4 Caused By Driver Caused By Address File Description Product Name Company File Version Processor Crash Address Stack Address 1 Stack Address 2 Stack Address 3 Computer Name Full Path Processors Count Major Version Minor Version Dump File Size Dump File Time
    Mini032316-01.dmp 3/23/2016 1:18:48 AM PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 0xd46189e0 0x00000000 0x81fc9782 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+982c2 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.0.6002.19514 (vistasp2_gdr.151014-0604) 32-bit ntkrnlpa.exe+982c2 ntkrnlpa.exe+4de14 ntkrnlpa.exe+17c782 ntkrnlpa.exe+17c258   C:\Windows\Minidump\Mini032316-01.dmp 8 15 6002 142,400 3/23/2016 1:23:41 AM

    Filename Address In Stack From Address To Address Size Time Stamp Time String Product Name File Description File Version Company Full Path
    ntkrnlpa.exe ntkrnlpa.exe+118800 0x81e4d000 0x82208000 0x003bb000 0x561e640a 10/14/2015 9:17:46 PM Microsoft® Windows® Operating System NT Kernel & System 6.0.6002.19514 (vistasp2_gdr.151014-0604) Microsoft Corporation C:\Windows\system32\ntkrnlpa.exe

    Anyone can help?

    Thanks

    Rabu, 23 Maret 2016 10.12

Jawaban

  • Hi Hadrian Gustin

    Untuk analisa dump file kita membutuhkan file tersebut

    https://msdn.microsoft.com/en-us/library/windows/hardware/ff538058(v=vs.85).aspx

    Jika kamu mempunya antivirus seperti Symantec coba uninstall antivirus tersebut untuk tes. Saya sarankan juga update network driver kamu

    Jika Windows server 2008 yang kamu gunakan adalah versi 2008 R2 SP1 cek KB berikut

    https://support.microsoft.com/en-us/kb/2528507


    Andy Nugraha

    TechNet Community Support

    Kamis, 24 Maret 2016 02.21
    Moderator