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file docx dirubah oleh virus menjadi docx.mp3 RRS feed

  • Pertanyaan

  • mohon solusinya  semua data office diserang virus....muncul di laman folder...seperti ini,

    yang dirubah oleh virus

    misal file doc nya

    daftar isi.docx berubah menjadi daftar isi.docx.mp3 

    sehingga tidak bisa buka lagi file doc nya..meski udah saya instal ulang windows.,,

    thanks atas bantuannya....sebab data sangat penting..semuanya..

    Rabu, 16 Maret 2016 10.56

Jawaban

  • Hi ari azhari

    Ada beberapa cara untuk coba recovery file Microsoft Word

    1. Open and Repair feature in Word

    https://support.microsoft.com/en-us/kb/893672

    2. Menggunakan Shadow Volume Copy (tidak berjalan jika Windows sudah di clean install)

    klik kanan file word, masuk properties, dan restore file di tab previous version

    3. Coba menggunakan Open Office

    http://www.openoffice.org/

    4. Menggunakan 3rd party tools (berbayar), contohnya

    https://www.datanumen.com/word-repair/

    http://www.stellarinfo.com/repair-word-file.php

    Cryptobit adalah malware

    Kamu bisa coba cara berikut untuk mengatasi tipe malware seperti ini

    http://www.bleepingcomputer.com/virus-removal/cryptorbit-ransomware-information

    http://www.wintips.org/how-to-remove-cryptorbit-howdecrypt-virus-and-restore-your-files/

    This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.


    Andy Nugraha

    TechNet Community Support

    Kamis, 17 Maret 2016 02.14
    Moderator