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Terminal Server Event ID 20499 "Remote Desktop Services has taken too long to load the user configuration from server

    Pertanyaan

  • Hi all

    In TERMINAL SERVER this alert appears on every user who logs on:

    Event ID 20499 "Remote Desktop Services has taken too long to load the user configuration from server \\DC for user username"

    After this warning comes:

    Event ID: 1296 -- Description: Remote Desktop Connection Broker Client failed while getting redirection packet from Connection Broker.User : domain\username

    Error: Remote Desktop Connection Broker is not ready for RPC communication.

    Is it something to treat it?

    Users are able to connect

    Kamis, 12 Juli 2018 10.55

Semua Balasan

  • Hi,

    If it is RDS 2012 or 2012 R2, please check the suggestion mentioned in “Server freezes or user logon is slow when connecting to Windows Server 2012 or Windows Server 2012 R2 by using RDP”:
    https://support.microsoft.com/en-us/help/4021856/sbsl-issue-when-you-create-an-rdp-connection-to-windows-server

    If problem persists, or, it is not your case, please provide more information about your RDS deployment:
    1. OS name and version of your RDS.
    2. General description about your RDS Deployment, such as server number, which rds server role has been installed.
    3. Is there any change before problem happens?  

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Jumat, 13 Juli 2018 09.07
    Moderator
  • Hi,

    How things are going there on this issue?

    Please let me know if you would like further assistance.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Senin, 16 Juli 2018 03.08
    Moderator
  • 1. OS name and version of your RDS:

    a. windows server 2012 r2 standard with:

    

    b. windows server 2008 r2 standard with:

    No changes before this happens

    thank you

    Senin, 16 Juli 2018 11.31