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Vista IE7 Explorer 7. APPCRASH StackHash_8d13

    Question

  • Anyone else having trouble with this? My explorer runs fine but it's occasionally crash. it wont shut down it'll just stop running to start bar succesfully (clock, calendar, minimized windows, etc). It'll restart fine but it seems that StackHash_8d13 seems to be the culprit each time. Let me know if theres'a anything I can. The HP service center will pick up the PC in a few days to service it, but I'd like to know if there's anything I can do myself.
    Thursday, July 19, 2007 4:57 AM

Answers

  • Hi

     

    I had exactly the same error. I uninstalled Yahoo Messenger and other yahoo programs. That worked!

     

    Let me know if this solves your problem.

     

     

     

    Friday, November 16, 2007 3:39 AM
  • This did not resolve my issue.  It definately has something to do with the Java runtime enviroment because when I uninstalled Java I was able to go to the pages that were previously shutting down IE.
    Tuesday, November 20, 2007 2:21 AM

All replies

  • I hope someone answers this here - because I'm dealing with the very same problem.  I've examined everything I'm doing, but there are times that it crashes with the same error code for no reason at all.

     

    Below is the message I've been getting during each crash...

     

    Problem signature:
      Problem Event Name: BEX
      Application Name: iexplore.exe
      Application Version: 7.0.6000.16473
      Application Timestamp: 46296d48
      Fault Module Name: StackHash_8d13
      Fault Module Version: 0.0.0.0
      Fault Module Timestamp: 00000000
      Exception Offset: 092e1888
      Exception Code: c0000005
      Exception Data: 00000008
      OS Version: 6.0.6000.2.0.0.256.1
      Locale ID: 1033
      Additional Information 1: 8d13
      Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
      Additional Information 3: 8d13
      Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

    Friday, July 27, 2007 2:50 AM
  • Hi, I have the same problem- pls, have you solved it and what was a problem with......

     

    thanks

    mirek

     

    Monday, August 13, 2007 8:17 AM
  • I wish I could tell you I've resolved it - unfortunately, thanks to the frequency of IE crashes, I've switched to another browser, and it proved to be a good move.  I'm a bit disappointed, though - I'm experiencing enough problems with Vista and IE7 that I'm considering a move back to XP.
    Monday, August 13, 2007 11:23 AM
  • Tuesday, August 14, 2007 2:46 PM
  •  

    did anyone bother to try no add-ons mode or safe mode with networking? what is the error in event viewer?
    Tuesday, August 14, 2007 6:01 PM
  • 1) tried the no add-ons mode - didn't work

    2) had already tried safe mode (went there to try and resolve the problem, it crashed there too)

    3) it's the same old error - stack hash whatever.

    If you have another suggestion, please let us know, rather than come up in here assuming that some of us didn't try these methods.  Other posts on this board (with the very same problem) indicate that this is a problem well beyond "bothering" to do something - so it's not just us.
    Tuesday, August 14, 2007 7:02 PM
  • Has anybody tried

     

    1. Closing all IE windows

    2. Running Command Prompt (Run as an administrator)

    go to the root directory an enter

     

    c:\dir StackHash_8d13.* /s

     

    Find where the file exists and delete it (hopefully it doesn't regenerate itself (virus/malware))

    3. Restart IE.

     

     

    Sunday, August 19, 2007 1:09 AM
  •  

    Yep, I've tried that, too. As a matter of fact, with my Windows Vista upgrade, I can only open IE 7 if I run it as administrator. My "StackHash_8d13" error is occuring when I want to close a tab or a window in IE. It just shuts down all of my IE 7 windows and tabs, regardless of if I wanted them all shut down or not (like if I just wanted to close out just one tab). Everything whites out, and I get the "Internet Explorer has stopped working" error message.

     

    Darn it! Stupid updates! I'm going to disable them. Mine only started doing this up until a week ago when I installed updates.

     

    (sigh) It's so frustrating.

     

    ~M.

    Sunday, August 19, 2007 12:22 PM
  • Do you know if an antispyware / antivirus program resolves this issue? Have you tried installing one?

     

    Sunday, August 19, 2007 6:48 PM
  • Based on your last note, PCTester, I checked CMD as you'd directed - nothing there, so I installed a trial of TrendMicro last night and let the AV run.  Nothing was found as far as spyware or viruses... so I guess I'm kind of at a loss... but willing to try something new to get past this StackHash error. 

    Thanks for trying, though. 
    Sunday, August 19, 2007 7:14 PM
  •  

    The only thing I can think of re-installing the IE7 part of the windows installation. Maybe someone in Microsoftland can give us a link to a free download of their defective program?
    Monday, August 20, 2007 2:46 AM
  • There seems to be many people on the web with this Slashxxx issue (different variants)...I would Google it and see what other people are doing to resolve the issue. This file seems to attach itself to various exe's. It doesn't look to be the program's fault.

     

    Avast...sure you don't want to use something more popular, Norton Internet Security or McAfee?

     

    Another thing you can do is go to Control Panel -> Programs and uninstall any programs that may have installed it (e.g. not well known toolbars, search engines, games, bit torrents, etc)

     

    You can also try using System Restore to go back to a time where IE was working, e.g. a month ago etc..

     

    You can also run regedit and look for the string and delete any keys that have it, but only do so if you're played with regedit before. 

    Monday, August 20, 2007 3:43 AM
  • The only .exe that it's been happening on has been showing just IE (iexplore.exe) - and it happens when I go to web pages that are playing audio or video, or have something animated on them. 

    The System Restore thing won't do it for me.  The first night that I bought this machine, I used IE to browse through pages and it happened from that night on.  I didn't think much of it, until it started happening on almost every page I would go on.   I don't use toolbars (they're annoying), and Google is the only search I use... and I'm probably too old for half the games out there.  lol

    I've tried pretty hard to examine everything that I've been using - I'm hesitant to blame it all on Microsoft/IE - but, I continue to cross my fingers.  For now, I'm using Firefox, just to at least browse StackHash-free... but intend to return to IE once this problem is fixed.

    PCTester, you've been more help than you know.  Thanks a gaggle.  Smile
    Monday, August 20, 2007 4:32 AM
  •  

    I just had this StackHash_8d13 problem with IE7/Vista too, googled it and found this thread. First time its happened, before it was ieframe.dll crashes. I recently installed the latest (August) IE7 cumulative update, so dont know what to think.
    Monday, August 20, 2007 11:01 AM
  • What's the model of your machine? Who is the system manufacturer?

    Monday, August 20, 2007 4:31 PM
  •  

    How did you install a replacement browser for your offline work? I use Firefox for online work to avoid IE7 crashes yet I still endure the frequent stops when an offline program sets off IE7.
    Tuesday, August 21, 2007 11:38 PM
  • Not sure who PCTester was talking to, but my own machine is from eMachines - bought on sale.  (Yes, I know, caveat emptor, and all that... lol) 

    I'm sure I could go through eMachines/Gateway to do something about this problem, but I'm savvy enough to know that sometimes, the techies at those places aren't THAT well-informed.  I'd rather ask people on message boards about specific problems, because the last thing I want to hear from someone is that I have to have my only computer taken in to be handled by less experienced hands.


    Tuesday, August 21, 2007 11:53 PM
  • Are the html files associated with Firefox or IE at this point?

     

    If you don't known, save an html file to your desktop. If the icon shows Firefox, it's associated with Firefox. If it shows the IE icon (e) then it's still registered to IE.

     

    To have FireFox open html files, right mouse click the html file and opt to open it with FireFox and remember to opt to "Always open using this program".

     

    Tuesday, August 21, 2007 11:55 PM
  • my desktop pc is also facing this problem....i've gotten rid if the virus but it still shows a msg saying IE7 cannot work or sth like that and needs to restart, i ignored it at first but it kept popping out evry few seconds so i restarted the program and it only delayed the time the next same msg appeared.....i need help!

     

    Saturday, September 01, 2007 2:03 PM
  • I am having the same problem as well. Can not stay open for igoogle page or some websites that are vital and require personal passwords.  So inconvenient. I will try down loading forefox but am concerned, would hate explorer to crash in middle.  I really am not as computer literate as many of the people on this forum and am so frustrated. How can this issue be resolved? What can we do?

     

    Thank you dears for being on-line, I was on the verge of a full blown panic attack, temper tantrum.

     

    : (

     

    Saturday, September 01, 2007 5:53 PM
  • Same thing was happening to me only since I downloaded the last update. But it let me download Firefox and it is working well and does not have a problem loading the same pages Internet explorer had problems with.
    Saturday, September 01, 2007 11:27 PM
  • problem happens because of yahoo messenger tools or codec problem ...

    i just disabled Yahoo! IE services buttons,Yahoo Services Clickcatcher MSIE handler(this come with Reget) ,
    yahoo toolbar and real player G2 controller plus ..quick time object...now everythink oke with ie 7.


    if the problem isn't because of yahoo toolbar if installed codecs makes the problem..because both quick time and
    real player have compatibility problem with vista...and also i want to add that this problem happens after last Months updates.
    Wednesday, September 05, 2007 1:38 AM
  • my frens laptop became okay when she removed the updates...but my other fren re-installed the vista, dunno if it works...

    Wednesday, September 05, 2007 1:45 AM
  •  F4T1H wrote:
    problem happens because of yahoo messenger tools or codec problem ...

    i just disabled Yahoo! IE services buttons,Yahoo Services Clickcatcher MSIE handler(this come with Reget) ,
    yahoo toolbar and real player G2 controller plus ..quick time object...now everythink oke with ie 7.


    if the problem isn't because of yahoo toolbar if installed codecs makes the problem..because both quick time and
    real player have compatibility problem with vista...and also i want to add that this problem happens after last Months updates.


    That problem might have happened for YOU after the updates from last month, but that's not the case with mine.  I don't use Yahoo Messenger, Quicktime/iTunes and RealPlayer (I just don't have any use for them, so they're not installed), so those aren't the problem, either. 

    There has to be some other explanation.

    Wednesday, September 05, 2007 3:14 AM
  •  

    Reset IE7 Setting in Vista

    -Start > Control Panel > Internet Options > Advanced tab > Click on RESET

    -Look for "Enable third-party browswer extensions"  > Untick, apply and OK

     

    Hope it work for you guys Smile

     

    Cheers,

    FC

    Wednesday, September 12, 2007 9:21 AM
  • Nope, it didn't work.  But thanks for trying. 
    Wednesday, September 12, 2007 11:54 AM
  • Per another thread, it seems that this may be caused by Windows Defender.

    Go to Administrative Tools -> Services (or run, services.msc)

     

    Scroll to Windows Defender and stop the service.

    Then, to disable it (unless you still want to use it) right click properties, and ensure the startup type is set to manual or disabled.

     

    Hope that helped as this is the first search result on google.

    Saturday, September 15, 2007 2:44 PM
  • What update do people talk about?

    Sunday, September 23, 2007 3:44 PM
  • Tried that as well... no luck.

    I think I'm going to wait till there's at least an SP update. 
    Sunday, September 23, 2007 4:46 PM
  • Google for this and you'll find lots of us are having this same trouble.  If ANYONE comes up with the answer, please, share it with us...Microsoft, how about some help on this?

    Wednesday, September 26, 2007 8:58 PM
  •  

    Microsoft wont help. They're too busy creating lame disappointments like Halo3.

     

    My crashing problem with stackhash_8d13 has been around since i purchased this pc. Not after any kind of update.

    Thursday, September 27, 2007 12:42 AM
  • Hi there I have been noticing that everyone is having the same problem with IE7, I use FIREFOX and do not have this problem with IE7, however, when using EXPLORER i have this problem. I receive some type of *.dll error i think run32.dll or something like that first then another error pops up and this is the one that contains the "StackHash_8d13" error. I sure wish someone can come up with just answer as to why it does this. Its really annoying having to open explorer and have it crash and repeating this step like 5 times before it stops. Thanks again if anyone figures it out.

    -AkWingnut
    Friday, September 28, 2007 6:09 AM
  •  

    I'm gonna throw my hat in the ring here as well. Been getting intermittent StackHash related crashes in all sorts of Windows/Microsoft based programs, as well as other similar devices (Firefox and VLC). Granted, these problems aren't serious, as they only occur every now and then, but they have been starting to happen more and more with increasing regularity.

     

    Here's some examples:

     

    Product

    Internet Explorer

    Problem

    Stopped working

    Date

    9/28/2007 12:25 AM

    Status

    Report Sent

    Problem signature

    Problem Event Name: APPCRASH

    Application Name: iexplore.exe

    Application Version: 7.0.6000.16512

    Application Timestamp: 46807103

    Fault Module Name: StackHash_36fa

    Fault Module Version: 6.0.6000.16386

    Fault Module Timestamp: 4549bdf8

    Exception Code: c0000374

    Exception Offset: 000aa0fb

    OS Version: 6.0.6000.2.0.0.256.1

    Locale ID: 1033

    Additional Information 1: 36fa

    Additional Information 2: 66b0b677a15c31f5d77d5e431610e9ba

    Additional Information 3: eb69

    Additional Information 4: 04f509dd92fa61892ad7bb8d4fe5cb8d

    Extra information about the problem

    Bucket ID: 492728122

     

     

     

    Product

    vlc.exe

    Problem

    Stopped working

    Date

    9/28/2007 12:58 AM

    Status

    Not Reported

    Problem signature

    Problem Event Name: APPCRASH

    Application Name: vlc.exe

    Application Version: 0.8.6.0

    Application Timestamp: 4675098d

    Fault Module Name: StackHash_8d13

    Fault Module Version: 0.0.0.0

    Fault Module Timestamp: 00000000

    Exception Code: c0000005

    Exception Offset: 00000000

    OS Version: 6.0.6000.2.0.0.256.1

    Locale ID: 1033

    Additional Information 1: 8d13

    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

    Additional Information 3: 8d13

    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

     

    Product

    Windows Media Player

    Problem

    Stopped working

    Date

    9/28/2007 12:46 AM

    Status

    Report Sent

    Problem signature

    Problem Event Name: APPCRASH

    Application Name: wmplayer.exe

    Application Version: 11.0.6000.6336

    Application Timestamp: 46a16548

    Fault Module Name: StackHash_5255

    Fault Module Version: 6.0.6000.16386

    Fault Module Timestamp: 4549bdf8

    Exception Code: c0000374

    Exception Offset: 000aa0fb

    OS Version: 6.0.6000.2.0.0.256.1

    Locale ID: 1033

    Additional Information 1: 5255

    Additional Information 2: a75fd876183f6f3219cdd8086d3ff68b

    Additional Information 3: 1290

    Additional Information 4: 2f859cfcd8e695e2fa215d58a58dee19

    Extra information about the problem

    Bucket ID: 50042753

     

     

     

    These are starting to happen so often that I'm getting peeved enough to try reinstalling my OS for the 4th time.

     

    Strangely enough, none of my games or my productivity software are exibiting the same sorts of crashes, so I'm ruling out hardware based problems for now.

    Friday, September 28, 2007 6:26 AM
  • OK, I finally found what I believe is the answer and it's really easy to fix.  I've waited a couple of days to be sure it didn't just come right back and so far so good.  Check it out at my website www.itsbits.com/helptalk

    I hope this will help some of you who have the same thing going on.

     

    Wallace

    Friday, September 28, 2007 4:55 PM
  • After unistalling IE7pro @ Windows Vista IE7, the problem solved!  No more APPCRASH StackHash_8d13

    I have to mention that the same version of IE7pro for Windows XP IE7 works fine!

     

    ActiveA

     

    Sunday, October 14, 2007 7:33 PM
  • I am getting BEX (problem event failures) StackHash_4860 when opening certain programs and files in Vista.
    I believe this is another one of those Vista bugs that requires a yet undeveloped fix from Microsoft.
    I have managed to get around many issues but am spending way too much time and may just give up and go back to XP Pro.
    Thursday, November 08, 2007 5:48 AM
  • Hi

     

    I had exactly the same error. I uninstalled Yahoo Messenger and other yahoo programs. That worked!

     

    Let me know if this solves your problem.

     

     

     

    Friday, November 16, 2007 3:39 AM
  • hey..

    did u try dng this?

    go to internet options in ur tools section..

    go to advanced and click on reset..

    this problem usually occurs when you have infected files thro adware,apyware or malware

    cheers!

     

    Sunday, November 18, 2007 5:59 PM
  • This did not resolve my issue.  It definately has something to do with the Java runtime enviroment because when I uninstalled Java I was able to go to the pages that were previously shutting down IE.
    Tuesday, November 20, 2007 2:21 AM
  •  

    i've tried that but it doesn't work!

    do you have any other ideas to fix this problem?

    Thursday, November 22, 2007 8:00 PM
  • having the same problem anyhting that can be done, more than 2 month have elapsed.

     

     

    awaiting yours, !!

     

    Friday, November 30, 2007 11:29 PM
  •  ActiveA wrote:

    After unistalling IE7pro @ Windows Vista IE7, the problem solved!  No more APPCRASH StackHash_8d13

    I have to mention that the same version of IE7pro for Windows XP IE7 works fine!

     

    ActiveA

     

    How the hell did you manage to uninstall IE on Vista??? 

    I thought it was impossible to!

     

    Anyway, I've been on this problem for days now, for me it comes out in explorer (non in IE!) and my personal check is going to connections centre and try to manage net connections. It always fails. Explorer crashes and askes to reboot itself.

     

    Once it gave me back that "I found the solution to your problem" message, but I acted clumsy clicking on the wrong language and never been able to display it again... (damn, I couldn't read chinese!)

     

    As a matter of fact I only get this issue with Family Safety installed, so one could probably simply suggest to remove it and get along without it.

     

    Since I'm quite stubborn though, I decided I HAVE to find a solution, whatever it takes.

    Especially because this is my 10th installation of my Vista Ultimate. Each brought a problem that forced me to fresh install and start it all from the beginning (I'm getting pretty tired of this game!).

     

    I have UAC and defender disabled, administrative privileges and so on.

     

    I found some tips like "rename folder "C:\Windows\Assembly", someone else assumed it could be a windows installer issue, suggesting to uninstall it via the uninstall tool and reinstall it.

    I read all sort of post, but nothing really worked.

     

    Still awaiting that answer from uncle bill: this vista stuff is quite cute, but horrible to be managed.

    Saturday, December 01, 2007 12:13 AM
  • open explorer window / tools/ internet option / advanced / reset ( on the bottom )

     

    confirm, restart, everything should be ok.

     

    Some infected files thro adware,apyware or malware or wrongly wirtten add ons cause sofware to crash.

     

    let me know.

     

    Saturday, December 01, 2007 12:30 AM
  • First I tried the vista system restore option but all my manual restore points had already been overwritten by vistas auto restore points and the oldest auto restore point was not old enough because I had already developed the stackhash problem by then.  Thank you Microsoft for messing up the system restore option in vista.

    I was able to resolve the problem but no one is going to like the fix - I had to reinstall vista -sorry

    Good luck hunting for the easier fix to this problem. I was unable to find one the last time I searched

     

    Saturday, December 01, 2007 1:09 AM
  •  

    No way, tried that already.

     

    Most, my problem doesn't go on IE, but on explorer.

     

    I read something about a probable relationship between this issue (explorer crashing) and some updates released in august.

     

    Uninstalled 'em, rebooted but still there it went again.

     

    I can't reach my LAN settings management anymore

    Saturday, December 01, 2007 9:21 AM
  • I don't use IE7 for most browsing, Firefox is of course better. Lately it is the only one I use as I have had the same problem for the past few months.
    I just uninstalled Yahoo toolbar, which I didn't put there and now IE7 seems to work...for how long is another question.

    Hope this helps some.
    This is a WinXP machine that I put Vista on and now it runs very slow and lots of problems, so when I get some time, I will reinstall XP.

    Monday, December 03, 2007 9:54 PM
  • happens to Firefox too:

     

    問題の署名:
      問題イベント名: APPCRASH
      アプリケーション名: firefox.exe
      アプリケーションのバージョン: 1.8.20071.12718
      アプリケーションのタイムスタンプ: 474cd9ce
      障害モジュールの名前: StackHash_7d58
      障害モジュールのバージョン: 6.0.6000.16386
      障害モジュールのタイムスタンプ: 4549bdc9
      例外コード: c0000374
      例外オフセット: 000af1c9
      OS バージョン: 6.0.6000.2.0.0.256.6
      ロケール ID: 1041
      追加情報 1: 7d58
      追加情報 2: f3e38f9a9b9bc2826fbe7ef73c557524
      追加情報 3: 9d50
      追加情報 4: c6ecf196021478f0060f3f3f6ed98727

    プライバシーに関する声明をお読みください:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0411


    問題の署名:
      問題イベント名: APPCRASH
      アプリケーション名: firefox.exe
      アプリケーションのバージョン: 1.8.20071.12718
      アプリケーションのタイムスタンプ: 474cd9ce
      障害モジュールの名前: StackHash_02f2
      障害モジュールのバージョン: 6.0.6001.17052
      障害モジュールのタイムスタンプ: 474ffcc8
      例外コード: c0000374
      例外オフセット: 000b00b8
      OS バージョン: 6.0.6001.2.1.0.256.6
      ロケール ID: 1041
      追加情報 1: 02f2
      追加情報 2: bd1ad5f40cb73edf0b7f793efa96d0a3
      追加情報 3: 948b
      追加情報 4: ac4188adc471a9d734bc58b4f5a3446a

    プライバシーに関する声明をお読みください:
      http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0411

    Thursday, December 13, 2007 6:06 PM
  • I've been running Firefox here with no problems at all. I did the reset that some have suggested and it did resolve the problem on IE 7 - however, Firefox has an addon that blocks all kinds of advertising and I find that I'd rather use that.

    The only time I use IE now is when I need to use it for local.live.com maps, or when a website is not a Firefox-friendly site.
    Thursday, December 13, 2007 7:21 PM
  • Found a solution:

    Just disabled the "google Notes add-on" and the error disappeared. Wonderful.


    Thursday, December 13, 2007 9:27 PM
  • it should be resolved now.. after the updates Wink
    Thursday, December 20, 2007 4:20 PM
  •  

    If you have Nvidia "Nforce drivers" install if u have a Nvidia chipset motherboard.

    i find uninstalling "Nvidia Netword Access Manager" has fixed the problem

     

    to uninstall it, its in "programs and Features" in control panel

     

    but doing so you will loose the option in Nvidia Control Panel options to change network setting or pairing two network adaptors

     

    so i would advise you if you are a gamer and want faster network speeds keep the manger install and work your way round it

     

    but at the monent i havnt found any solutions to other chipset motherboard with this problem

    Monday, December 24, 2007 10:13 AM
  • Hi there,

    I've got same code and then ntdll.dll - searching the Net I did find some messages saying I need new Java - New Java still does not help.

    IE7 was ok before applying December updates - Most of the time I use Firefox, only use IE for Banking because some stupid guys out there did not code for Firefox, must be IE -

    Thanks MS, now I can not use IB.

    BH
    Tuesday, December 25, 2007 11:05 PM
  • Hi

    Ive got the same prob but ive just find the solution...
    I disabled "Shockwave Flash Object" plug-in in IE and it works...
    Friday, December 28, 2007 10:08 AM
  •  laligatz wrote:
    Hi
    Ive got the same prob but ive just find the solution...
    I disabled "Shockwave Flash Object" plug-in in IE and it works...

    Hi,

    Thanks for the info but I need to get into IE first - IE only displays my homepage and crashes immediately, no way I can disable the plug-in - Is there anyway aroound ?

    BH
    Friday, December 28, 2007 6:23 PM
  • Hi, I started having the stackhash problem with IE7 (Vista) a few months after purchasing my PC.  Up to this time I didn't have any problems that I couldn't resolve fairly easily.  I didn't install anything and I can only assume that the problem was caused by an automatic update from Microsoft.  At first the problem occurred in IE7 in that it would not allow any typing in any field, ie: address, search etc.  Now it has degraded to the point that IE7 will not start at all - just crashes with the stackhash problem.  I mainly use Firefox which works fine but occasionally must use IE for banking sites etc.

    What truly irks me about this problem is that it seems to be going on for some time now with no apparent solution.  Some things have worked for some but they are too varied to be of any help in pointing to what the real problem is.  I also find that Microsoft has not jumped in and helped out with this problem (at least from what I can find) as it seems to be quite common.

    I have used every Microsoft O/S since the beginning and I feel that instead of a maturing and reliable O/S, Windows is becoming more complicated and difficult to use (and repair).  I spend far too much time rebooting, reinstalling, debugging instead of using my computer for productive uses.  Its almost a full time job just keeping up with fixes etc.  This applies to XP also.  The last time I had to reinstall Windows with all the updates etc, it took me 2 days!!!  Automatic updates are a joke - why doesn't Microsoft test their systems BEFORE they release them!!!!  I do a lot of overnight work and while I had automatic update enabled I was frequently shocked to find out my computer was automatically rebooted after some updates destroying a nights work.

    This is clearly not on and if I had a viable alternative I would jump at it.  It seems I must pay a high price to be a member of Microsoft's club (financially and figuratively) that I seriously resent.

    So Microsoft, what do you have to say?

    Sunday, December 30, 2007 12:23 PM
  •  snowbear wrote:
    Hi, I started having the stackhash problem with IE7 (Vista) a few months after purchasing my PC.  .....
    So Microsoft, what do you have to say?

    Thanks - I had to use system restore and now I'm ok. Happy New Year

     

    BH

    Sunday, December 30, 2007 7:16 PM
  • As others in this thread, automatic updates combined with automatic system recovery points preclude the use of this technique.  Matter of fact I've tried everything that applies to me in this thread.

    Perhaps I can find an Apple Mac on sales this week somewhere.  Sooo frustrating.

    Happy New Year
    Monday, December 31, 2007 7:53 AM

  • I had the same problem but as soon as i dissabled the adone of skype its working fine.
    All of the people who are having this peoblem seems to have skype so try this it might help.
    Wednesday, January 02, 2008 11:23 PM
  •  

    Just Disable NOD 32 and then restart and after you see that everything work fine enable it !

     

    or unistall Nod32 and you will see that Firefox etc ... will work just fine !

     

    For me and others  worked !

    Sunday, January 06, 2008 12:15 AM
  • That did it. Thanks much!!

     

    Saturday, January 12, 2008 1:45 AM
  • Just a possiblity I don't think that any of the programs that everyone is disableing is the true issue.  Check your quarantine for a virus infected in a  file called  laf2.dll it messes up your winsock connection hince disableing ie7 and on my computer even firefox.  The file infected since im using Vista 64 bit and Nod32 was showing in c:\windows\syswow64\laf2.dll.  Reason was  Win32/TrojanDownloader.Agent.DOE trojan.  Nod32 actually quarantined the file but your winsock gets hosed.  Here is a link on how I fixed my issue  http://www.lavasoftsupport.com/index.php?showtopic=12953&pid=56219&mode=threaded&start=#entry56219  .  

     

     

    If the file is quarantined I believe, however I cannot confirm that you can get your connection back by doing this

     

    Go to start > run and type cmd
    A dos Window will appear.
    Type next in the dos window: netsh winsock reset
    hit enter.
    Reboot.

    This should solve your broken connect

     

    GITrinec

    Monday, January 28, 2008 3:17 AM
  • I found somthing for everyone that might help. I noticed the problem and in 10 mintues found where it is coming from for me. It's either Javascript linked or Java linked or somthing along those lines maybe.

     

    So here are the clues and maybe someone can help me fix it.

     

    Website

    http://www.bestcrosswords.com/bestcrosswords/tournament/Login,login.sdirect;jsessionid=43BBFA098D031DD67E0CB8E06F9842AD

     

     

     

    Error Description.

    ---------------------------------------------------------------------------

    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: iexplore.exe

    Application Version: 7.0.6000.16609

    Application Timestamp: 47575b9a

    Fault Module Name: StackHash_8d13

    Fault Module Version: 0.0.0.0

    Fault Module Timestamp: 00000000

    Exception Code: c0000005

    Exception Offset: 00000000

    OS Version: 6.0.6000.2.0.0.256.1

    Locale ID: 1033

    Additional Information 1: 8d13

    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

    Additional Information 3: 8d13

    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

    -----------------------------------------------------------------------------------------------------------

     

    I Snatched the coded webpage that was causing this error
    ------------------------------------------------------------------------------------------------CODE

     

    I can just actually run this page and bam it happens before u can see anything.
    Browser opens and pop comes the error.

    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en">

    <head>
     <title>Puzzlemaster #1 - Crossword #1 published on 03/03/2008
     </title>
     <link rel="stylesheet" type="text/css" href="/bestcrosswords/css/tournament-1204639265704.css"></link>
     <link rel="stylesheet" type="text/css" href="http://www.crosswords.tv/games-downloads/tournament/styles.css"></link>
     <script src="/bestcrosswords/js/tournament-1204639265704.js" type="text/javascript">
     </script>
     
      <script src="http://www.bestcrosswords.com/web-sandbox/tournament/script.js" type="text/javascript">
      </script>
     
    </head>


    <body id="crossword">

     


     <div id="navigation">
      <ul>
       <li class="first"><a href="/bestcrosswords/tournament/Home.page;jsessionid=C306A816152ED511B09E82FBC0294954">Home</a>
       </li>
       <li><a href="/bestcrosswords/tournament/CrosswordList.page;jsessionid=C306A816152ED511B09E82FBC0294954">Crossword List</a></li>
       <li><a href="/bestcrosswords/tournament/Results.page;jsessionid=C306A816152ED511B09E82FBC0294954">Results</a></li>
       <li><a href="/bestcrosswords/tournament/Help.page;jsessionid=C306A816152ED511B09E82FBC0294954">Help</a></li>
      </ul>
     </div>

     <div id="personalArea">
      
       You are logged in as:
       <strong>
        kellyrayxm
       </strong>
       (<a href="/bestcrosswords/tournament/Logout.page;jsessionid=C306A816152ED511B09E82FBC0294954">logout</a>)
      
      
     </div>


      <div id="logo">
       <img src="http://www.crosswords.tv/games-downloads/tournament/logo.gif" alt="Logo"></img>
      </div>
     

     <div id="mainContent">
      

    <div id="goBack">
     <p>
      <a href="/bestcrosswords/tournament/CrosswordList.page;jsessionid=C306A816152ED511B09E82FBC0294954">Go back</a>
      to crossword list.
     </p>
    </div>

    <h1 id="title">
     Crossword
     #1
     published on
     03/03/2008
    </h1>

    <div id="instructions">
     <p>
      <a href="/bestcrosswords/tournament/GameInstructions.page;jsessionid=C306A816152ED511B09E82FBC0294954" target="_blank" onclick="window.open(this.href, 'instructions', 'width=500,height=500,menubar=0,resizable=1,scrollbars=1,toolbar=0,status=0'); return false;">Instructions</a>
     </p>
    </div>

    <div id="applet">
     <!-- IE -->
    <object classid="clsid:8AD9C840-044E-11D1-B3E9-00805F499D93" codebase="http://java.sun.com/update/1.6.0/jinstall-6-windows-i586.cab#Version=1,4,2,0" width="690" height="450"><param name="code" value="com.bestcrosswords.applet.bootstrapper.BootstrapperApplet"></param><param name="codebase" value="/bestcrosswords/"></param><param name="archive" value="crossword-1204639265704.jar"></param><param name="type" value="application/x-java-applet;version=1.4.2"></param><param name="scriptable" value="false"></param><param name="BootstrappedApplicationClass" value="com.bestcrosswords.applet.tournament.TournamentCrosswordPuzzleApplication"></param><param name="Param_CrosswordId" value="22"></param><param name="InvokeLink" value="/bestcrosswords/app;jsessionid=C306A816152ED511B09E82FBC0294954?service=appletinvoke2&amp;sp=Spage%3Atournament%2FCrossword&amp;sp=Scom.bestcrosswords.applet.tournament.TournamentCrosswordPuzzleApplication"></param><div class="appletError">

     <p class="error">
      Your browser encountered an error while trying to automatically
      install Java onto your machine.
     </p>


    <p>
     If you see a yellow bar
     at the top of the page saying "This site might require the following
     ActiveX control: ..." (see image below):
    </p>
    <img src="/bestcrosswords/images/activex-java-alert.gif" alt="ActiveX java alert"/>
    <p>
     Simply click on the bar and select "Install
     ActiveX Control...", then follow the instructions.
    </p>


     <p>
      For more information or for some help,
      click <a href="/bestcrosswords/tournament/help/Java.page;jsessionid=C306A816152ED511B09E82FBC0294954">here</a>.
     </p>
    </div>
    </object>
    </div>

     

      <div id="poweredBy">
       <p id="poweredByText">
        This tournament is powered by <a href="http://www.bestcrosswords.com/?tournament=6" target="_blank">BestCrosswords.com</a>
       </p>
       <a href="http://www.bestcrosswords.com/?tournament=6" target="_blank" id="poweredByImage"><img src="/bestcrosswords/images/tournament/poweredby.gif" border="0"/></a>
      </div>
     </div>

     

     <!-- Start of StatCounter Code -->
    <script type="text/javascript" language="javascript">
     var sc_project = 518080;
     var sc_partition = 3;
     var sc_security = "";
     var sc_invisible = 1;
     var sc_remove_link = 1;
    </script>
    <script type="text/javascript" language="javascript"
        src="http://www.statcounter.com/counter/counter.js"></script>
    <noscript>
     <img
      src="http://c4.statcounter.com/counter.php?sc_project=518080&amp;java=0&amp;security=&amp;invisible=1"
      alt="free hit counter javascript" border="0"></noscript>
    <!-- End of StatCounter Code -->

    <!-- Start of Google Analytics -->
    <script src="http://www.google-analytics.com/ga.js" type="text/javascript">
    </script>
    <script type="text/javascript">
     var pageTracker = _gat._getTracker("UA-307132-1");
    </script>

    <script type="text/javascript">
     pageTracker._initData();
    </script>

     <script type="text/javascript">
      pageTracker._trackPageview('/tournament/1/6/Crossword/');
     </script>


    <!-- End of Google Analytics -->


      <script type="text/javascript">
     var crosswordsTracker = _gat._getTracker("UA-2492186-1");
     crosswordsTracker._initData();
     crosswordsTracker._trackPageview();
    </script>
     


    </body>

    </html>

    ------------------------------------------------------------------ End of Webpage Code


    The code is calling for a few javascript files to run that might be it...

    I would yank the files from the sites and someone that knows more then I do about
    this can tell us how to fix it. Thank you

     

    Good luck hope this helps

    Wednesday, March 05, 2008 10:02 PM
  •  

    Concerning ie7 & Vista: re BEX problem and DEP shut down of ie7; things that worked for me (so far: )
     
    Unconnect from any DSL, ISP etc. connections
     
    Restart Machine
     
    Uninstall Adobe Reader
     
    Uninstall Yahoo Tools
     
    Restart Machine (unconnected)
     
    Start IE7 -  take your time, check add-ons, make adjustments but step by step or one thing at a time... 
     
    Connect to ISP
     
    See What Happens
     
    Happy Trails
     
     
    Kindly
     
    Augurwell
     
    .
     
     
     
     
     
     
    Monday, March 10, 2008 11:47 PM
  •  

    I've also been getting the same error since building a new Vista 64 machine whenever I try to create or forward an email with Outlook.  I'm signed in through an exchange server and get all my emails over Internet Explorer.

     

    However, while forwarding some emails I get no errors and the message forwards without issue.  This really had me perplexed so I tried right-clicking several of my emails and using "View Source".  I noticed one glaring difference between emails I could forward and emails I could not:

     

    META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7638.1"

     

    If this line is part of the source then I am able to forward the email.  If it's absent then it gives me the stackhash error.

     

    I have also noticed a similar line in the source code of some emails:

     

    meta name=Generator content="Microsoft Word 12 (filtered medium)"

     

    The presence of the line in the source also gives me the stackhash error.

     

    Another oddity is that when I receive an email from a Blackberry or if I forward an email through my Blackberry that I couldn't forward through my Vista PC.  The META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7638.1" line appears in the source and this allows me to then forward through my Vista PC.  It's almost as if using the Blackberry rectifies the issue for my Vista PC.  I certainly don't want to have to do this every time I need to forward an email though.

     

    I've tried disabling all add-ons and getting rid of anti-virus programs with the same results every time.  The META NAME="Generator" CONTENT="MS Exchange Server version 6.5.7638.1" needing to be in there.

     

    Is this just a coincidence or am I on to something?

    Wednesday, May 07, 2008 8:45 PM
  •  gitrinec wrote:

    Just a possiblity I don't think that any of the programs that everyone is disableing is the true issue.  Check your quarantine for a virus infected in a  file called  laf2.dll it messes up your winsock connection hince disableing ie7 and on my computer even firefox.  The file infected since im using Vista 64 bit and Nod32 was showing in c:\windows\syswow64\laf2.dll.  Reason was  Win32/TrojanDownloader.Agent.DOE trojan.  Nod32 actually quarantined the file but your winsock gets hosed.  Here is a link on how I fixed my issue  http://www.lavasoftsupport.com/index.php?showtopic=12953&pid=56219&mode=threaded&start=#entry56219  .  

     

     

    If the file is quarantined I believe, however I cannot confirm that you can get your connection back by doing this

     

    Go to start > run and type cmd
    A dos Window will appear.
    Type next in the dos window: netsh winsock reset
    hit enter.
    Reboot.

    This should solve your broken connect

     

    GITrinec



    Tnx you saved my pc from a format! This realy helped. I didnt have a file in quarantine but still the broken connection got fixed!

    You're a hero
    Monday, May 12, 2008 10:04 PM
  • Thanks to that issue which would not be resolved even with MS Windows Vista Service Pack installation, I decided to revert from NOD32 back to Kaspersky, which proved to intercept the trojan with its Web Anti-Virus feature.. unlike NOD32.

    Saturday, May 17, 2008 8:07 AM
  • This is heap corruption, which means there is a bug in some ActiveX controls or other code running in Internet Explorer.

    This is a security protection added to Vista to protect users from a specific type of attack (heap buffer overruns).

    It comes from this feature:

    http://blogs.msdn.com/michael_howard/archive/2008/02/18/faq-about-heapsetinformation-in-windows-vista-and-heap-based-buffer-overruns.aspx

     

    If you see this, you should remove all the add-ons and scan for malware.

    If that corrects the problem, then you can add your add-ons back one at a time.

     

     

    -Sean
    Tuesday, May 20, 2008 4:38 PM
  • Sunday, June 01, 2008 3:47 AM
  • I had this problem from very early on after installing Vista and tried almost everything suggested to fix it.  The only thing that worked for me was to disable DEP.  Haven't had any problems since (over 6 months now).

     

    Disable DEP by running from a command prompt:

     

    BCDEDIT.exe /set {current} nx AlwaysOff


    Reboot - problem solved.

    Saturday, June 14, 2008 8:04 AM
  •  Charisk123 wrote:

     

    Just Disable NOD 32 and then restart and after you see that everything work fine enable it !

     

    or unistall Nod32 and you will see that Firefox etc ... will work just fine !

     

    For me and others  worked !

     

    Earlier today all my browsers (Opera, FF, IE) started to crash "with StackHash_fd00". Few times i started IE successful with "iexplore -extoff", and this was the only way to get to Internet. But that doesnt worked always, and sometimes stoped to work "in the middle". So I removed all addons of IE (not just disable) - no luck. I tried varios things that is suggested in Internet, like disabling DEP, reset IE settings etc - nope. I tried all (that is applicable to my system) from this thread. I deinstalled many of my software with hope to solve this - proxy app, http sniffers, java, ftp server.... no luck. After uninstall of Nod32 problem is solved! So if you have Nod32, start with it.

    Friday, June 20, 2008 10:09 PM
  • I had the same problem for the longest time,but i solved the problem by downloading IE 8 Beta.  something in the IE 8 Beta fixed whatever was wrong and now it works just fine. just thought you might like to know that.     MM
    Wednesday, July 09, 2008 11:35 AM
  •  

    GET FIREFOX   <---------------------------------------------

     

     

    Data Execution Prevention (DEP) is a security feature that helps prevent damage from viruses and other security threats by monitoring your programs to make sure they use system memory safely.

    If you choose to protect all programs, you can still turn off DEP for individual programs. If you suspect that a program does not run correctly when DEP is turned on, check for a DEP-compatible version of the program or an update from the software publisher before you change any DEP settings.


    Before going to the extreme of turning off DEP you might consider checking to
    be sure that the problem isn't being caused by a bad add-on for IE. If you
    want to check this possibility, go into the Programs tab of Internet Options
    and click on the Manage Add-Ons button. There is a lot of functionality
    packed into the ensuing dialogs, so be careful, but also be thorough. You
    could try disabling all non-MS add-ons, testing, re-enabling one-at-a-time,
    testing, etc.

    The fact that DEP is shutting IE7 down is an indication of a fairly serious
    problem. I'd fix the problem instead of killing DEP.



    1. Open System by clicking the Start button , clicking Control Panel, clicking System and Maintenance, and then clicking System.

    2. Click Advanced System Settings. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    3. Under Performance, click Settings.

    4. Click the Data Execution Prevention tab, and then click Turn on DEP for all programs and services except those I select.


    To turn off DEP for an individual program
    • Select the check box next to the program that you want to turn off DEP for, and then click OK.

    If the program is not in the list, click Add. Browse to the Program Files folder, find the executable file for the program (it will have an .exe file extension), and then click Open.


    To turn on DEP for an individual program
    • Clear the check box next to the program that you want to turn on DEP for, and then click OK.

     

    I'm writing an AI program that is portable which contains useable information email me danbus@hotmail.co.uk its currently 6.70mb

     

    GET FIREFOX   <---------------------------------------------

    Wednesday, July 09, 2008 4:46 PM
  • here is my latest problem:

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    iexplore.exe
      Application Version:    7.0.6000.16681
      Application Timestamp:    48113d17
      Fault Module Name:    ntdll.dll
      Fault Module Version:    6.0.6000.16386
      Fault Module Timestamp:    4549bdc9
      Exception Code:    c0000005
      Exception Offset:    0006164f
      OS Version:    6.0.6000.2.0.0.768.3
      Locale ID:    1033
      Additional Information 1:    c470
      Additional Information 2:    523a19c50b12bf872b8f664e2d305beb
      Additional Information 3:    7c97
      Additional Information 4:    4d040a37a641dc27488cc2aa600babef
     
    IE worked for 2 days just fine, now i am back to this BS. Any ideas,help?etc?
    Monday, July 28, 2008 11:07 PM


  • I have already answered this question.  Not sure why people are still dealing with it.  Microsoft are the ones who should be dealing with a fix by now.

    I'm a programmer and i have been working on A Portable Learning Artificial Intelligence, program for Windows XP, and Vista.

    It has an explanation to this problem which I already posted and others because I'm fed up of posting all the time.  If you are interested, details http://www.danbus.awesomewebspace.com
    Tuesday, July 29, 2008 12:45 AM
  • I was able to fix mine by doing the following: Go to settings, control panel, internet options. Click on the advanced tab. At the bottom of the screen there is a reset button. This resets ie to the manufacturers settings. You will lose the settings you have made like the homepage, but you can immediately change it back to the way you like it and the problem is gone so far. Hope this works for everyone having trouble.

     

    Saturday, August 23, 2008 2:09 AM
  •  

    I was also having the APPCRASH and was not happy, I even went through and disabled all my add-ons.

    To no evail I still had the crash.

    The fix for me was open up my menu bar and ran my iexplorer as an administrator.

    Hope this helps for anyone else out there.

    Microsoft needs to definatly get this issue resolved.

    Saturday, September 20, 2008 5:22 AM
  • J_y1 said:

    Anyone else having trouble with this? My explorer runs fine but it's occasionally crash. it wont shut down it'll just stop running to start bar succesfully (clock, calendar, minimized windows, etc). It'll restart fine but it seems that StackHash_8d13 seems to be the culprit each time. Let me know if theres'a anything I can. The HP service center will pick up the PC in a few days to service it, but I'd like to know if there's anything I can do myself.



    Monday, December 15, 2008 5:24 PM
  • gitrinec ... I love you man! :**

    You was my salvation...

    I spent all afternoon trying to find a solution...

    I tested it all.

    Even, few days ago, I reinstalled Vista...

    With that 3 words at the prompt all the problems with Firefox, IE8 and Chrome go away!!!

    Thank you... thank you very much...


    PS: You made me create a profile just to thank you... :D
    Saturday, June 13, 2009 1:10 AM
  • I've used IE7 Pro for well over a year without trouble, but I had to remove it to get past this error. I COULD NOT run IE8 even with Add-Ons disabled until I removed IE7Pro from my system. The problem started without any apparent cause.
    Friday, August 14, 2009 12:09 AM
  • I have the same or similar problem.  Using Vista Home Basic with all updates. It is occuring in both IE7 and Firefox.  APPcrash error in both browsers points to the same module ntdll.dll and occasionally to stackhash_xxxx.  Most web pages will cause the browsers to crash.  Notably any google search.  I have tried every method described on this page and others and the problem persists. But here is something I found out.  If I configure a proxy in the browser all the pages load fine with no crashes.  This works in both IE and Firefox.  Not sure why but maybe someone smarter than I can make a correlation between the proxy configuration and the errors.  Occasionally, if I use a very fast proxy I will still get the appcrash error.  Again this applies to both browsers.  So the speed in which the page is loading may cause the crash.  Please tell me what that could mean and how I could correct it.  Others still having this issue may want to try using a proxy and confirm that this overrides the crash issues - but does not solve or determine the underlying cause but may help with a solution.

    Thanks
    • Proposed as answer by dalds Monday, November 30, 2009 12:45 PM
    Thursday, August 27, 2009 10:03 PM
  • FIXED!!!!!- Finally after weeks of dredging through forums and trying everything suggested, the solution has been found!

    My computer HAD internet connection - I could still send and receive emails, but whenever I started applications like Firefox, IE7, Windows media player, winamp, mailwasher and some others I would always get an appcrash AFTER I closed the program. I wasn't able to get web access through any browser either. The appcrashes happened in Safe mode also.

    I knew it had to be software as many programs still worked fine - all office programs, all adobe programs and some others.

    Thankyou to all those above who suggested removing NOD32 from my system. Disabling it didn't work, but when I removed the antivirus from the system and restarted I can now access all my programs and shut them down without the appcrashes.

    Now it's just a matter of working out whether it was actually NOD32 that was the problem or something that was 'in' the NOD32 program. The antivirus program has worked fine for years but this problem has come up every now and then. In the past I've just given up and reinstalled the system but now I know better.

    Thanks again everyone.

    Dalds
    • Proposed as answer by dalds Monday, November 30, 2009 12:57 PM
    Monday, November 30, 2009 12:57 PM