how do i get rid of it has hijacked my ie


All replies

  • See: "How to Reset Internet Explorer settings".

    If the issue persists...

    1. Please download and run the Microsoft Safety Scanner tool (freeware).
    2. Reboot your PC.
    3. Please download and update Malwarebytes Anti-Malware Free
    4. Reboot Windows in Safe Mode and run a Full Scan with Malwarebytes Anti-Malware.
    5. Reboot and Test.

    Best of Luck,

    Vincenzo Di Russo
    Microsoft® MVP Windows Internet Explorer, Windows & Security Expert - since 2003.
    Moderator in the Microsoft Answers and TechNet Forums
    My MVP Profile:

    Sunday, May 13, 2012 3:30 PM
  • Hi,

    Firstly, please check whether your IE home page has been changed to “”. You can Open Internet Explorer, Click the Tools button, and then click Internet options to see the home page.

    For more reference,

    Change your Windows Internet Explorer 9 home page

    Change your Internet Explorer 8 home page

    If the issue persists, you need to change the settings in registry.

    (Note: Please refer to this knowledge base (KB) article to back up the registry key.)

    1. Click "Start", input "regedit" (without quotation marks) in the Search bar and press Enter.

    2. Navigate to the following registry key:

        HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

       Find the “Start Page” and change the value to the home page you want

       Also find “Local Page” and change the value to “C:\Windows\system32\blank.htm”

    3. Restart your computer to check the result.

    Also, I suggest go to Safe Mode and use your anti-virus program or Microsoft Security Essentials to scan your system.

    Hope this helps

    Vincent Wang

    TechNet Community Support

    Monday, May 14, 2012 9:22 AM
  • To change the default search:

    1. Open the Tools dropdown menu
    2. Select Manage Add-ons
    3. Select Search Providers
    4. Select your preferred search provider (or click Find more search providers…)
    5. Click Set as default

    Change home page:

    1. Open the Tools dropdown menu
    2. Select Internet options
    3. In the Home page box, enter the URL of the web page you want as your default home page
    4. Click OK

    To remove the toolbar:

    1. Click the Windows Start button
    2. Click Control Panel
    3. Click Uninstall a program
    4. Select a toolbar and then click Uninstall/Change above the list of programs

    No safe mode is required since Conduit is not a malware.

    Enjoy :)

    Monday, May 14, 2012 10:58 AM
  • If you cannot find CONDUIT in the ADD/REMOVE PROGRAMS area, look for ConnectSo toolbar for internet explorer. is published by ConnectSo. When UNINTALLING, you will be asked if you want to HIDE the toolbar or UNINSTALL  the toolbar. MAKE SURE YOU UNINSTALL THE TOOLBAR.


    Friday, November 15, 2013 7:42 PM
  • I would not recommend the Malwarebytes Anti-Malware Free product.  Downloaded and found it was 7 months out of date.  Tried to update and just got errors.  In attempting to get support from Malwarebytes found that it was preventing my normal anti-virus from running and no anti-virus was active.  It was creating more problems than it looked to solve.
    Tuesday, November 26, 2013 7:35 PM
  • Thank you so much!
    Thursday, January 02, 2014 7:00 PM
  • My "Start Page" and "Local Page were OK but I still had problem with Conduit.

    I could see it in "Manage Add-ons" but could not remove it!

    However following procedure worked:

    1. Click "Start", input "regedit" (without quotation marks) in the Search bar and press Enter.

    2. Selected Edit > Find > Enter "Conduit"

       It found Conduit somewhere in "Internet Explorer" Conduit junk!

       I removed it!

    3. It worked!!

    Thursday, February 20, 2014 6:28 PM
  • This isn't actually right as Conduit is no longer listed as a search provider within Search Providers, and there is nothing to uninstall from add/remove programs. 

    2014 and Microsoft still allows their browser to be hijacked - their answer? "Conduit isn't malware"

    Wednesday, May 14, 2014 10:08 AM
  • "Conduit isn't malware"

    Right.  It's just a "conduit" for malware.

    Robert Aldwinckle

    Wednesday, May 14, 2014 7:53 PM