Can't Roll back Internet Explorer on Windows 8.1? RRS feed

  • Question

  • We have had a few users download and install the Window 8.1 OS. Apparently this version forces Internet Explorer 11. Unfortunately IE 11 is having some compatibility issues that aren't resolved when using compatibility mode.  Is there really not a way to use a different version of IE on Windows 8.1?

    Tuesday, October 22, 2013 8:47 PM

All replies

  • Unfortunately it is not possible to downgrade to a previous version of Internet Explorer. The only way to use a previous version of IE on Windows 8 or 8.1 is to virtualize it which is a solution often used by web developers. More info here: http://blogs.msdn.com/b/b8/archive/2011/09/07/bringing-hyper-v-to-windows-8.aspx
    Tuesday, October 22, 2013 8:53 PM
  •   Thanks for the quick response Jon! We do have virtualized IE, but those on 8.1 are unable to access the Citrix Access Gateway, as it's not compatible with IE11, or in IE compatibility mode. I will force those users to a third party browser.

    Thanks Again!

    • Edited by TiMiker Tuesday, October 22, 2013 10:15 PM Spelling
    Tuesday, October 22, 2013 10:14 PM
  • Hi TiMiker

    Can you describe the environment and symptoms. Be great if there was a way to see a repro of the issue as well. It could be mitigated, potentially, with something like adding the site to IE's Compatibility View Settings (Gear menu, Compatibility View settings, add. I just tried this on a random site with a Citrix login that doesn't display the login, until I add the site to the CV or use a different doc mode (diagnosing using the F12 Developer Tools and the emulation tab).

    Let us know.


    Mark Feetham Senior Program Manager Internet Explorer Product Quality

    Wednesday, October 23, 2013 12:05 AM
  • Thanks Mark,

    We are running into problems accessing the Citrix Access Gateway 9.3 with IE 11 on Windows 8.1, running into the same problem you listed, the site loads but the login boxes aren't displayed. We are also receiving an error on our SharePoint site when using IE11 as well (Attached). It appears however it's not specific to the version of CAG:



    The problem with CV is it only goes to the domain level, we have several sub domains we don't want presenting in compatibility view. This was mitigated in the past, with rolling users to a previous version of IE, until we could upgrade our internal sites.


    Mike T.

    Thursday, October 24, 2013 5:23 PM
  • http://forums.citrix.com/thread.jspa?threadID=339091&tstart=0

    That thread mentioned a local proxy.  Is that your case too?  Try disabling EPM?

    Robert Aldwinckle

    Friday, October 25, 2013 3:00 AM
  • No local proxy. I’m working on an enterprise scale. I disabled the EPM option in IE with the same results.  Perhaps this question is more intended to the OS team. I understand the need to upgrade and change code for security, and enchantments. My issue more lies in the requirement for Internet Explorer 11 on windows 8.1. The inability to support older browsers could be an upgrade killer for my environment until this can be resolved.


    Mike T.

    Monday, October 28, 2013 3:23 PM
  • This page doesn't load in IE 11 with or without compatibility view.


    Friday, November 15, 2013 4:41 PM
  • This page doesn't load in IE 11 with or without compatibility view.


    See Mark Feetham's request?


    Can you describe the environment and symptoms. Be great if there was a way to see a repro of the issue as well.


    FWIW that page loaded fine for me on W8.1 Preview + IE11 (non-Citrix scenario)

    Robert Aldwinckle

    Saturday, November 16, 2013 12:34 AM
  • Thanks Max, that is a good answer.

    I tried the F12 tools and got the same thing as you.  How do I force IE10 mode?  I tried changing the User Agent Setting to IE10 but that didn't help any.  I hate having to uninstall IE11 on all of the computers I support.

    Wednesday, November 20, 2013 5:32 PM
  • We have the same issue with IE11 and AGEE 9.3.

    So far I have edited index.html and postepa.html on the AGEE to force IE9 mode using the following code -

    <meta http-equiv="X-UA-Compatible" content="IE=9">

    This all works fine until a user who is forced to change their password logs in then they get the blank page for cgi/login which appears to be hard coded onto the AGEE software.

    Shame on Citrix for not acknowledging this issue and shame on Microsoft for the 'screw everyone else' approach.

    Saturday, November 23, 2013 11:29 AM
  • Also IE 11 is not supported by MSCRM Dynamics so not being able to downgrade IE or rollback my machine has basically put me in a position of a complete reinstall.


    Wednesday, December 11, 2013 5:01 PM
  • Also IE 11 is not supported by MSCRM Dynamics

    Please see your other post.   Have you tried using emulation?


    Robert Aldwinckle

    Wednesday, December 11, 2013 10:00 PM
  • IE11 also does not work using quickbooks online. The screen flickers uncontrollably and finally crashes
    Thursday, August 28, 2014 5:49 PM