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Integrated Authentication Passing the Wrong Credentials RRS feed

  • Question

  • I have a user who is not able to login to our Sharepoint site using IE's Integrated Authentication.  All other users are working fine.  I've done the following:

    • Entered our Sharepoint site as a Local Intranet Site in IE (9)
    • Verified Enable Integrated Windows Authentication * is enabled
    • For Local Intranet Sites - Verified Automatic Logon only in Intranet zone is checked.  Have tried changing this to Automatic Logon with current user name and password.

    Any other ideas?  When the user navigates to our Sharepoint site, the login box pops up with their email address as the username.  We've deleted all the cache and stored passwords from IE.

    Thanks!

    Thursday, March 14, 2013 5:43 PM

Answers

  • We've deleted all the cache and stored passwords from IE.

    that mightn't be enough. have you also checked in Control Panel | User Accounts | Advanced ?

    Or if Vista/Win7 - check Control Panel | User Accounts | Credential Manager


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Saturday, March 16, 2013 9:12 AM
  • you could try fiddler and use it's feature of HTTPS traffic decryption
    Friday, March 15, 2013 3:53 PM
  • Thanks for all the suggestions.  It just started working.
    Tuesday, March 19, 2013 7:36 PM

All replies

  • Have the user select File>Properties to find out which Security zone it is mapped to...

    Rob^_^

    Friday, March 15, 2013 3:25 AM
  • This is mapped to the Local intranet | Protected Mode: Off

    Any other ideas?

    Friday, March 15, 2013 2:41 PM
  • I'd start with doing netmon\wireshark at the moment of authentication attempt and seeing what is happening in the wire.
    Friday, March 15, 2013 2:52 PM
  • We are using https so I am unable to see the authentication transaction.  Does anyone know where I can find instructions for using Wireshark with HTTPS?
    Friday, March 15, 2013 3:34 PM
  • if you have server's private key this should not be an issue ;)

    Friday, March 15, 2013 3:35 PM
  • True, but this is a hosted service.
    Friday, March 15, 2013 3:51 PM
  • you could try fiddler and use it's feature of HTTPS traffic decryption
    Friday, March 15, 2013 3:53 PM
  • Good idea! Thanks.
    Friday, March 15, 2013 4:27 PM
  • We've deleted all the cache and stored passwords from IE.

    that mightn't be enough. have you also checked in Control Panel | User Accounts | Advanced ?

    Or if Vista/Win7 - check Control Panel | User Accounts | Credential Manager


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

    Saturday, March 16, 2013 9:12 AM
  • Thanks for all the suggestions.  It just started working.
    Tuesday, March 19, 2013 7:36 PM