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Proxy Server Issue RRS feed

  • Question

  • IE 11, Windows 8.1

    On start-up of IE 11 I get the following error msg:

    The proxy server isn’t responding

    • Check your proxy settings 127.0.0.1:49376.

    I do not use a proxy server. If I go into LAN settings and deselect the proxy server and select Automatic Detect,  when I restart IE the settings go back to requiring a proxy server?!?!?

    This is driving me up a wall.

    TKS,

    Friday, April 8, 2016 5:11 PM

Answers

  • Hi NavRet,

     

    Based on your description, I want to confirm that have you made any recent software or hardware changes on the computer? Such as 3rd proxy agent?

     

    I noticed that you don’t use a proxy server. We may try to reset IE proxy settings to check the result.

     

    How to reset your IE proxy settings:

    https://support.microsoft.com/en-sg/kb/2289942

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, April 11, 2016 12:11 PM
    Moderator

All replies

  • Hi,

    It sounds like a malware infection.... homepage high-jacking.

    see - https://www.microsoft.com/en-us/security/pc-security/browser-hijacking.aspx

    <quote>

    I do not use a proxy server. If I go into LAN settings and deselect the proxy server and select Automatic Detect,  when I restart IE the settings go back to requiring a proxy server?!?!?

    </quote>

    that can only occur (the settings change back after you use Internet Options to change them) if you are (or have been) connected to a company network that is using group policy. Some older anti-virus programs may also use Group Policy settings, that cannot be changed by a normal use account or on home editions of windows.

    Regards.

    Questions regarding Internet Explorer 8, 9 and 10 and Internet Explorer 11 for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us


    Rob^_^

    Monday, April 11, 2016 1:22 AM
  • Hi NavRet,

     

    Based on your description, I want to confirm that have you made any recent software or hardware changes on the computer? Such as 3rd proxy agent?

     

    I noticed that you don’t use a proxy server. We may try to reset IE proxy settings to check the result.

     

    How to reset your IE proxy settings:

    https://support.microsoft.com/en-sg/kb/2289942

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, April 11, 2016 12:11 PM
    Moderator