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server manager crashing RRS feed

  • Question

  • We had updated quickbooks and installed a windows .net frame of 4.7. Server manager then was crashing. We have uninstalled quickbooks and removed all updates since that previous date. Server manager still continues to crash. This is the CLR20r3 error we are getting. How does this get resolved?

    Problem signature:

      Problem Event Name:                        CLR20r3

      Problem Signature 01:                       ServerManager.exe

      Problem Signature 02:                       6.3.9600.17238

      Problem Signature 03:                       53d0b3e7

      Problem Signature 04:                       PresentationCore

      Problem Signature 05:                       4.6.1099.0

      Problem Signature 06:                       58d87daf

      Problem Signature 07:                       4492

      Problem Signature 08:                       16

      Problem Signature 09:                       System.InvalidCastException

      OS Version:                                          6.3.9600.2.0.0.16.7

      Locale ID:                                             1033

      Additional Information 1:                  88a2

      Additional Information 2:                  88a2a774cabfdb959be190fdd37c220c

      Additional Information 3:                  9842

      Additional Information 4:                  9842e90ad6073458c9de0234d45f3834

    Tuesday, June 27, 2017 4:06 AM

All replies

  • You might try clearing out the cache

    %userprofile%\AppData\Roaming\Microsoft\MMC

    or try logging on as another user in case of profile corruption or also check system and servicing health

    sfc /scannow

    dism /online /cleanup-image /restorehealth

     

      



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, June 27, 2017 1:09 PM
  • I have the same issue on multiple systems following the June 2017 roll-up.

    Application Event Logs point to a COM exception, traced back through NET PresentationCore components.  To that end, I tried the following (in this order) to fix and/or undo the updates that cause ServerManager to crash.  Each of these failed to solve the problem:

    • Clean up the MMC cache (see above)
    • SFC /SCANNOW ... reports the system is in good health
    • Repair/Uninstall .NET 4.7
    • Repair/Uninstall .NET 4.6.2, 4.6.1, etc.
    • DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH

    Summary:  After multiple scans, uninstalls, reboots, etc., the problem remains unsolved.


    Wednesday, June 28, 2017 4:32 PM
  • Hi,

    im in the same situation as P. Deaver.

    after june patches, servermanager (and other application) stopped working. same behaviour as explained.

    i performed the same steps as mentionned.

    would love to ear some feedbacks.

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/2d5bef13-3e0e-4efe-83f8-8898cf15e43f/windows-2012-r2-servermanager-crashes-runtime-unhandle-exception?forum=winserver8gen

    Thursday, June 29, 2017 6:53 PM
  • Just to say we're also having the exact same problem.

    Server Manager crashes on opening - same crash details as OP.

    Also affecting backup software, Veeam.

    Update:

    No problem when using vSphere Console.

    Seems to only be an issue when remote connecting using RDP from a Surface Pro!!?

    Friday, June 30, 2017 3:49 PM
  • i opened a second post : 

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/2d5bef13-3e0e-4efe-83f8-8898cf15e43f/windows-2012-r2-servermanager-crashes-runtime-unhandle-exception?forum=winserver8gen

    it still didnt fix my issue but maybe it will fix yours.

    Tuesday, July 4, 2017 1:49 PM
  •  was also able to notice 2 strange things.

    1 - when i open mstsc to rdp into the server with my computer :

    surface pro 2 , windows 8.1pro to the windows 2012 rr. When i log as local admin or with domain admin credentials, the server manager instantly crashes with the previous comments.

    when i log into that server using rdp from a windows 7 pro sp1 to that server, as local admin or domain admin, server manager starts normally.

    2 - when my session is running servermanager normally, i asked one of my collegue to shadow my session. Servermanagers crashes.


    • Edited by Remi1001 Tuesday, July 4, 2017 3:48 PM
    Tuesday, July 4, 2017 2:13 PM
  • We were able to fix this issue based off the findings in this post:

    https://www.stevefenton.co.uk/2017/06/failed-to-load-penimc-dll-and-related-problems/

    Not ideal as it requires a restart however it has fixed the Servers 100% of the time.

    Wednesday, July 5, 2017 12:49 AM
  • Hi,

    couple of updates :

    1 - thanks Rodsawhite for your link,

    i followed thses steps : https://social.technet.microsoft.com/Forums/windowsserver/en-US/2d5bef13-3e0e-4efe-83f8-8898cf15e43f/windows-2012-r2-servermanager-crashes-runtime-unhandle-exception?forum=winserver8gen

    the same that you mentionned.

    i uninstalled KB3186539, i can clearly see that the optionnal update KB3186539 is now avaialble , so i will not install it. 

    i re installed the manual version of that patch : NDP47-KB3186497-x86-x64-AllOS-ENU (not the same KB id ?), then i restarted the server.

    im still facing the crash of servermanager.

    2 - i can open server manager from a windows7 pro computer, when my coworker shadow my session, it crashes again with same error at stated before.

    Wednesday, July 5, 2017 1:06 PM
  • Hi,

    just to let you know that i re-install from scratch. None of the suggested solutions fix my issue.

    Friday, July 7, 2017 11:52 AM
  • I manually uninstalled KB3186539 and downloaded the offline .NET 4.7 Installer. After installing the update my issue was resolved. Thank you! Also my PowerShell ISE is opening with no issues. Again Thank you all!

    • Edited by Ian Valerio Sunday, July 9, 2017 1:16 AM Phrasing
    • Proposed as answer by n1ckal Wednesday, December 13, 2017 11:12 AM
    Sunday, July 9, 2017 1:09 AM
  • Hi,
    Just checking in to see if the information provided was helpful. Please let us know if you would like further assistance.

    Best Regards,

    Frank

    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, July 10, 2017 8:17 AM
    Moderator
  • Having the same issue on 17 new SQL servers anyone know have any other ideas?

    Tuesday, August 1, 2017 1:23 PM
  • This worked for me.
    Tuesday, August 1, 2017 2:46 PM
  • Just installing .NET 4.7 also solves this.
    Tuesday, April 10, 2018 6:39 PM
  • Thank you that also solved it for me!
    Friday, July 13, 2018 7:37 PM
  • I just had to uninstall .NET Framework 3.5 Features, which also fixed an issue I was having when trying to install IIS features (Server manager kept failing, indicating it needed a reboot, even though it appeared IIS was actually installed but was not showing up in the features as installed).
    Friday, February 8, 2019 8:50 PM
  • Hi,

    i fixed by update my windows server 2012 R2,  uninstall KB4054566 and install KB3186539 (KB4054566)

    Morei info: https://support.microsoft.com/en-us/help/3186539/the-microsoft-net-framework-4-7-for-windows-8-1-windows-rt-8-1-and-win




    • Edited by Huolsam Sunday, April 14, 2019 4:11 PM
    Sunday, April 14, 2019 3:49 PM
  • Installing .NET framework 4.7 resolved this issue for me.

    Kenney

    Monday, April 15, 2019 5:19 PM
  • In my case, Net Framework 4.7.2 was installed. It was fixed after installing the latest version 4.8.
    • Proposed as answer by vincentvdl Monday, May 13, 2019 8:44 AM
    Monday, May 13, 2019 8:44 AM