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  • Question

  • I cant delete from my favorites, they just duplicate when I try.
    Sunday, May 25, 2014 7:01 PM


  • Hi,

    Please try to reset Internet Explorer to check if it could resolve the issue:

    1.Close all Internet Explorer windows that are currently open.

    2.Open the desktop, and then tap or click the Internet Explorer icon on the taskbar. Changing your settings will affect both Internet Explorer and Internet Explorer for the desktop.

    3.Tap or click the Tools button, and then tap or click Internet options.

    4.Tap or Click the Advanced tab, and then tap or click Reset.

    5.In the Reset Internet Explorer Settings dialog box, tap or click Reset.

    6.When Internet Explorer finishes applying default settings, tap or click Close, and then tap or click OK. You'll need to restart your PC for these changes to take effect.

    Karen Hu
    TechNet Community Support

    • Marked as answer by Michael_LS Wednesday, June 4, 2014 2:27 AM
    Monday, May 26, 2014 9:42 AM