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Regarding proxy server authentication RRS feed

  • Question

  • This question is not at all about proxy configuration. It is about proxy authentication. In my college, we use the campus LAN network, where the first thing which opens after opening the browser (which should actually open) is ironport authentication from the proxy server where I have to enter my user id and password.

    The problem is that Internet explorer tries to connect to the proxy server after some redirections but doesn't prompt for authentication, leading to error. I have to start firefox for the same as it gives no problem, still want to use IE 11.

    The page which should open is some https connection to ironport but rather asks to fix connection errors.

    Any help will be appreciated.


    Tuesday, September 1, 2015 11:07 AM

Answers

  • Hi himanshushekharb,

    Thank you for your question.

    By this issue, we could refer to the following steps:

    1. Clear IE cache by the following link: https://gallery.technet.microsoft.com/scriptcenter/Clear-Internet-Explorer-5ee32ff6 
    2. Reset IE: https://support.microsoft.com/en-us/kb/923737 

    If there are any questions regarding this issue, please be free to let me know.

    Best Regard,

    Jim

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    • Proposed as answer by jim-xu Friday, September 11, 2015 5:01 AM
    • Marked as answer by Michael_LSModerator Tuesday, October 13, 2015 2:10 AM
    Wednesday, September 2, 2015 7:06 AM