Outlook 365- Inbox Folder moved to Deleted Items Folder RRS feed

  • Question

  • For some weird reason the Inbox Folder showed up under the Deleted Items Folder. We're facing problems with the credential Manager and we suppose this could cause this problem. The inbox Folder has several sub folders and now we cannot move it back or restore it to its original path or location. The move option is unable for this folder. We've tried to move it using the MFCMAPI tool with Admin privileges but we still got the following message:

    Error: CopyFolder failed.
    Code: MAPI_E_NO_ACCESS == 0x80070005
    Function (null)
    File D:\a\1\s\UI\Dialogs\HierarchyTable\MsgStoreDlg.cpp
    Line 479

    We even tried to move it longing into Outlook Web App with the same result : unable to move.

    The Inbox Folder is still active with incoming and outgoing activity despite its location.

    Any idea? Than you in advance

    Friday, October 16, 2020 2:54 AM