I have a customer running Windows 7 / IE9 / Adobe Reader X. When she goes to a website and views a PDF document within the browser and tries to print the document by clicking on the print icon in the icon bar that appears briefly when viewing the document, IE freezes and has to be killed by the Task Manager. Clicking the close icon won't close the window.
This happens on any site where there are PDF files. She can print out other types of documents from within IE but not PDFs. She can save the PDF to her PC and print them from within Reader and doing so does not affect IE. It doesn't matter if there is only 1 tab open or if there are multiple tabs.
The PC isn't affected at all, just IE. She can keep doing anything else while IE is frozen, but as I said, has to close IE by using the Task Manager.
Any idea what is going on in IE that would cause IE to freeze when trying to print a PDF document?
Viewing PDF within IE needs 3rd party add-on support. So please try to update the add-on first. Usually, it is installed with Adobe PDF reader.
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