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Error while trying to view a pdf from website RRS feed

  • Question

  • I am having probelm while opening a pdf from the website and it throws me the following error. Did try to do reasearch and find solution, couldn't find any useful materials.

    Error:

    Runtime Error!

    Program: C:\Prpgram Files\Internet Explorer\IExplore.exe

    This application has requested the runtime to terminate it in an unusual way. Please contanct the application's support team for more information. 

    Steps I am doing is:

    1) I am basically opening a pdf file from a website. It throws this error for the first time. After this, the IE closes.

    2) Now I open a new browser and do the same steps it produces the output without any error.

     

    My observation: When the PDF file is downloaded for the first time, it went to the temp folder. and IE threws up the above error message. So the nexttime when the same file is requested, the IE didn't say any error and it opened the file. Now, I deleted the pdf from the temp folder and tried to access the pdf from the web site. Again, the error appeared.

     

    Can any one let me know the real reason for this and fix for this problem.

    Friday, January 20, 2012 11:36 PM

Answers

  • Try reset IE settings and reinstall Adobe Reader and see the result.

    Regards,

    Miya


    Miya Yao

    TechNet Community Support

    Friday, January 27, 2012 3:19 AM
    Moderator

All replies

  • I am using Adobe Reader 9.5 and running on Windows XP, SP 3 and IE 7.0. I did try to see the error in Event Viewer under Control Panel -->Administrative Tools-->Event View-->Internet Explorer. But no logs were present. I also, tested in Windows 7, IE 8 with Adobe Reader 9.5 and same result. 
    Friday, January 20, 2012 11:37 PM
  • Try reset IE settings and reinstall Adobe Reader and see the result.

    Regards,

    Miya


    Miya Yao

    TechNet Community Support

    Friday, January 27, 2012 3:19 AM
    Moderator
  • What on earth does 'try reset IE settings' mean? How useless.
    Tuesday, August 14, 2012 2:23 AM