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Internet Explorer 11 slow response on Windows 7 x64 virtual machine

    Question

  • I have a number of virtual machines running Windows 7 64bit on my network.
    They are set up on a server running VMWare ESXi 5.1.0. Their users access them from Windows 7 desktops via Remote Desktop.

    The overall performance of the Virtual Machines is fine, except when browsing the web using Internet explorer 11. (Firefox and Chrome are better, but not by much).
    The user experiences uneven scrolling (looks like low FPS), delayed responses to input, new tabs take 1~2 seconds to open and closing the browser sometimes takes a few seconds after you click the 'X'. Firefox also experiences the uneven scrolling and delay in opening new tabs, Chrome just has the uneven scrolling.

    None of these issues occur when viewing the virtual machine through the VMware vSphere console.

    This is a fresh install of both the operating system and browsers (installed on 2013-11-22). Everything is up-to-date and all browsers still have their default settings.

    Running browser benchmark tests like Peacekeeper (http://peacekeeper.futuremark.com/) shows a notable difference in performance between browsers running natively on a desktop, through the vSphere console and through RDP.

    Does anyone know what could be causing this and/or how it could be remedied?

    Tuesday, November 26, 2013 11:25 PM

Answers

  • I found a notable improvement when I increased the video ram of the Virtual Machine in vmware up to 36mb (up from 16). Most things run alright in IE now, with only a couple of specific performance problems (fullscreen youtube videos dont't play properly, some sites with a lot of flash objects take a while to load). For the most part, the performance is acceptable.
    • Marked as answer by Android32 Wednesday, January 29, 2014 7:33 PM
    Wednesday, January 29, 2014 7:33 PM

All replies

  • Hi,

    To speed up RDP connection, please select High Color (16 bit) under Colors, and under Experience tab, select Modem (56 Kbps).

    To make IE fast, safe and stable, please attempt to run this fixit below:

    http://support.microsoft.com/mats/ie_performance_and_safety

    Also, you can use UI responsiveness tool to dig into what is happening in F12 developer tool in IE11.

    Thanks!


    Andy Altmann
    TechNet Community Support

    Friday, November 29, 2013 4:59 PM
    Moderator
  • hi,

    I have the same problem. The configuration of the virtual machine and VMware are the same. Configuration settings on the RDP had no effect. Any other ideas?

    Thanks.

    Wednesday, January 29, 2014 2:25 PM
  • I found a notable improvement when I increased the video ram of the Virtual Machine in vmware up to 36mb (up from 16). Most things run alright in IE now, with only a couple of specific performance problems (fullscreen youtube videos dont't play properly, some sites with a lot of flash objects take a while to load). For the most part, the performance is acceptable.
    • Marked as answer by Android32 Wednesday, January 29, 2014 7:33 PM
    Wednesday, January 29, 2014 7:33 PM