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JAMES FRAZER-MANN - Error synching Mac Contacts to 365 ?

    Question

  • Hi,

    I am James Frazer-Mann. I had a issue when trying to synch Mac Contacts with Office 365?

    The operation couldn’t be completed. (SOAPWebServicesErrorDomain error -997.)

    I know Microsoft team has been aware of this issue (incident number EX44177) and can be found here, but  I couldn't find the incident number on the Service Health Dashboard (SHD). Can anyone tell me how I can report this or fix it?
    Thanx in advance !!

    Regards,
    James Frazer-Mann.
    Wednesday, April 12, 2017 7:10 AM

All replies

  • Hi James,

    What do you mean about syncing Mac Contacts with Office 365? How did you do it? Could you please share the detailed steps about it?

    This forum focuses on general discussion for Office 365 ProPlus which is just the Office desktop applications (Outlook, Word, Excel etc.) for Windows. Please provide more information about your issue so that we can narrow down the issue or redirect the issue to the more proper forum for further troubleshooting :)


    Regards,

    Winnie Liang


    Please remember to mark the replies as answers if they help.
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    Thursday, April 13, 2017 9:57 AM
    Moderator