Unable to access device manager remotely RRS feed

  • Question

  • We are unable to access our domain connected pcs' device manager and getting the attached error even after enabling Remote Registry and Plug and Play services. Windows firewall is already disabled.

    Any Suggestions?


    Tuesday, October 20, 2015 8:07 AM


All replies

  • Did you configure a Group Policy setting for the affected server?

    Computer Configuration \ Policies \ Administrative Templates \ System \ Device Installation \ "Allow remote access to the Plug and Play interface”

    I can see that the actual error is 'Access is denied'

    People who have issues with this are getting a slightly similar error: 'The machine selected for a remote communication is not available at this time'

    If you didn't perform this action already, please give it a try and let us know

    Please click on Propose As Answer or to mark this post as and helpful for other people. This posting is provided AS-IS with no warranties, and confers no rights.

    Tuesday, October 20, 2015 9:00 AM
  • did not work.
    Tuesday, October 20, 2015 10:15 AM
  • Hi create_share,

    Did this issue occurred with all the machines or the specific one we want to remote to?
    If you are trying to remote to Windows 8, Windows Server 2008 R2 or Windows Server 2012 Device Manager, I am afraid this feature has been removed from Windows 8, Windows Server 2008 R2 or Windows Server 2012 and it is no longer available. Here is a link for reference:
    Errors connecting to Windows Server 2008 R2 or Windows Server 2012 Device Manager remotely

    If the issue only occurred with the Windows 7 machines, please ensure the remote desktop feature has been enabled on the remote machine.
    Here is a link for reference of enabling this feature:
    Enable Remote Desktop

    For the specific issue, someone else has resolved this issue by disabling the "IP Sec Policy Agent" service. We could have a try.
    Here is the similar symptom for reference:
    administration through the MMC on remote servers(GOR04221s reply)


    Best regards

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact

    Wednesday, October 21, 2015 6:07 AM
  • The screenshot looks like Windows 10. With Windows 10 Device Manager doesn't support remote connections any longer. You have to use 3rd party tools like

    DevmanView --> or

    DeviceTool -->

    to establish connections to remote computers. These tools are free and also allow remote enabling and disabling of devices.

    • Edited by Bowie77 Sunday, December 3, 2017 8:42 PM
    Sunday, December 3, 2017 8:40 PM
  • so, on Windows 10 base  OS, this feature has been removed too?

    Wednesday, April 24, 2019 7:30 AM