Blank screen appears while accessing TS sesstion RRS feed

  • Question

  • Appears blank screen after accessing RDP session on TS server.

    server details : Windows server 2012 R2.

    -- Accessing directly MSTSC sessions from desktop.

    -- Intermediate issue only for few users.

    suspected event:

    Log Name:      Microsoft-Windows-RemoteDesktopServices-SessionServices/Operational
    Source:        Microsoft-Windows-RemoteDesktopServices-SessionServices
    Date:          6/10/2016 10:36:48 AM
    Event ID:      2
    Task Category: Display control
    Level:         Error
    User:          WCCGB\HFrederick
    Computer:      *****.***.edu
    The RDP display control module failed to change the session monitor layout. The operation failed with error code 0xFFFFFFFF.
    Event Xml:

    Thanks, Sajjan T

    Tuesday, June 21, 2016 5:11 AM