Can't open IE 7 or 8 requirement because I have IE 10 RRS feed

  • Question

  • tried to log onto https://mytrac2.racetrac.com and received an error that I needed to use IE 7 or IE 8. My computer is IE10 and wasn't compatible. I guess. What can I do to resolve this problem. I have always been able to access it before today.

    Monday, October 28, 2013 11:05 PM


  • Hi,


    DNS query for returned an error from the server: NameError

    login page is here - http://www.racetrac.com/employee-login.aspx

    web page message is

    Before continuing to the MyTrac website, be sure that you are using Internet Explorer 7.0 or 8.0, because it is the only browser compatible with MyTrac. All other browsers, including Mozilla Firefox and Google Chrome, are not compatible and will likely cause browser instability or crashing. If you’re browser is compatible, click below and continue to the MyTrac login page.

    Below that message is a big red "Login Now" button.

    which when clicked takes you to https://mytrac2.racetrac.com/lawson/portal/

    which does a browser sniff and redirects to https://mytrac2.racetrac.com/lawson/portal/disabled.html

    which shows this message

    MyTrac Log-in Error.

    MyTrac is currently only compatible with Microsoft Internet Explorer 7.0 or 8.0. If you are receiving this error, please verify that you are using the  appropriate browser. You can verify that you are using the appropriate version of Internet Explorer by opening Internet Explorer, clicking on "Help", and  selecting "About Internet Explorer".

    Although we are currently working on making MyTrac compatible with other browsers, at this time, you are only able to log into MyTrac using Microsoft  Internet Explorer.

    If you are using Internet Explorer 7.0 or 8.0 and continue to receive this error, please contact the MyTrac Helpline at (770) 431-7600 x1111 (Atlanta Area)  or (800) 388-8035 x1111 (Toll-Free) or at MyTrac@racetrac.com for assistance.

    Have you phoned their support line?

    they need to change their website.

    Also they do not have or use a security certificate and use a third-party server to process the login....

    (always look for the lock icon when visiting https sites).

    You could add the site to Compatibility View (Tools>Compatibility View Settings)... but it may break other things on the site.

    Post Consumer questions about IE to http://answers.microsoft.com (Help>Online Support menu from IE)... Include the FULL address of any websites that you are having issues with your questions.

    This forum is for questions about IEAK and GPO for system Administrators, managing domain networked computers using IE.


    Tuesday, October 29, 2013 2:23 AM