I recently installed a Samsung M2825 printer on my network. Now I'm unable to print to that printer from IE 11. I get the following error message:
"There was an internal error and Internet explorer is unable to print this document."
I can print to my other printers (HP Photosmart and HP LaserJet) but not to the Samsung. Furthermore, I can print to all three printers without difficulty from Firefox 26.0.
I'm running Windows 7 Pro SP 1, 32 Bit.
I recently installed a Samsung M2825 printer on my network. Now I'm unable to print to that printer from IE 11.
Can you print using an elevated IE window (or essentially just with Protected Mode: Off, so possibly even just from a Trusted site)? Can you print to XPS Document Writer and then print the resulting .xps file? Some printers now have a native XPS driver. If yours does too that could be your solution.
- Proposed as answer by Andy AltmannMicrosoft contingent staff, Moderator Monday, January 06, 2014 4:29 PM