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Unable to delete checkpoint Windows Hyper-V RRS feed

  • Question

  • So were unable to delete a checkpoint off of one of our VMs. When we click the option to remove the checkpoint we are prompted with the error. I ran a search and did find a file matching the name 2DB9DBF4-BB54-422D-B8E4-A49B0D3721BB but they are .VMRS and .VMCX files and are also found in another directory. I was going to just export the current VM and then recreate it from the export but I cant do that either.... the export error says that it cannot find the file specified either. Any and all assistance would be appreciated. Thanks.

    Tuesday, July 2, 2019 2:35 PM

Answers

All replies

  •  we are prompted with the error. 

    What error? 

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, July 2, 2019 2:55 PM
  • I would attach the screen shot but it will not allow me until my account is verified... here are the logs though:

    Virtual machine failed to generate VHD tree: 'The system cannot find the file specified.'('0x80070002').

    Failed to get VHD ('V:\VMs\FMCCIT04-VHDx\FMCCIT04_C636626D-9072-4428-85FE-20ADB84A8392.avhdx') parent: 'The system cannot find the file specified.'('0x80070002').

    'FMCCIT04' is missing a checkpoint. The disk paths missing used to be located at: V:\VMs\FMCCIT04-VHDx\FMCCIT04_C636626D-9072-4428-85FE-20ADB84A8392.avhdx. The system cannot find the file specified. (0x80070002) (Virtual Machine ID 0BD8739B-54B4-4472-89CF-3D8832831C48.)

    'FMCCIT04' failed to remove checkpoint. (Virtual machine ID 0BD8739B-54B4-4472-89CF-3D8832831C48)

    Cannot delete checkpoint: The system cannot find the file specified. (0x80070002). Checkpoint ID 2DB9DBF4-BB54-422D-B8E4-A49B0D3721BB.

    Tuesday, July 2, 2019 3:03 PM
  • Might also try from PowerShell.

    https://docs.microsoft.com/en-us/powershell/module/hyper-v/remove-vmsnapshot?view=win10-ps

    failing this you may need to build a new one and migrate the roles or applications over to it.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, July 2, 2019 3:10 PM
  • I also tried PS with no success. I was hoping that we would not have to go down the route of migrating everything over but if that is the only way....

    Remove-VMsnapshot : 'FMCCIT04' failed to remove checkpoint.
    Cannot delete checkpoint: The system cannot find the file specified. (0x80070002).
    Virtual machine failed to generate VHD tree.
    Failed to get VHD parent.
    An error occurred because the checkpoint is missing.
    'FMCCIT04' failed to remove checkpoint. (Virtual machine ID 0BD8739B-54B4-4472-89CF-3D8832831C48)
    Cannot delete checkpoint: The system cannot find the file specified. (0x80070002). Checkpoint ID
    007402EB-9870-41C7-B29E-A88A823D3905.
    Virtual machine failed to generate VHD tree: 'The system cannot find the file specified.'('0x800700
    Failed to get VHD ('V:\VMs\FMCCIT04-VHDx\FMCCIT04_C636626D-9072-4428-85FE-20ADB84A8392.avhdx') pare
    cannot find the file specified.'('0x80070002').
    'FMCCIT04' is missing a checkpoint. The disk paths missing used to be located at:
    V:\VMs\FMCCIT04-VHDx\FMCCIT04_C636626D-9072-4428-85FE-20ADB84A8392.avhdx. The system cannot find th
    (0x80070002) (Virtual Machine ID 0BD8739B-54B4-4472-89CF-3D8832831C48.)
    At line:1 char:19
    + get-VM fmccit04 | Remove-VMsnapshot
    +                   ~~~~~~~~~~~~~~~~~
        + CategoryInfo          : ObjectNotFound: (:) [Remove-VMSnapshot], VirtualizationException
        + FullyQualifiedErrorId : ObjectNotFound,Microsoft.HyperV.PowerShell.Commands.RemoveVMSnapshot

    Tuesday, July 2, 2019 3:16 PM
  • Sounds like building a new one is the next step.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, July 2, 2019 3:18 PM
  • Is there any article in the best way of getting this done? Im not sure how we would migrate it over without being able to export the VM.
    Tuesday, July 2, 2019 3:22 PM
  • Depends, what roles are installed?

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, July 2, 2019 3:23 PM
  • Server roles installed are:

    Application Server

    Remote Desktop Services

    Web Server (IIS)

    Tuesday, July 2, 2019 3:33 PM
  • I'd suggest splitting the roles to their own VMs. For the RDS roles you can follow along here to migrate.

    https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/migrate-rds-role-services

    for the IIS role you can migrate using this tool.

    https://www.iis.net/downloads/community/2013/04/iis-easy-migration-tool-iemt

    If more help is needed for these migration opeartions I'd reach out to experts in dedicated forums here.

    https://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winserverTS

    https://forums.iis.net/

     

    (please don't forget to mark helpful replies as answer)

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Tuesday, July 2, 2019 3:40 PM
  • Check for parent child relation among all checkpoints and try to merge the snapshot manually using the edit option. If all fails, the safest and assured way of getting out of the situation is to take a complete system backup and restore it in a newly created VM.

    Regards,
    Citrix Vdi Expert




    • Edited by DinuG Monday, July 15, 2019 8:00 PM
    Friday, July 12, 2019 3:42 PM