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Cannot add search add-ons to IE9 via www.iegallery.com

    General discussion

  • Hi There,

    When I go to the website www.iegallery.com (or use the options of IE) to change and add add-ons I'm unable to install them.

    I click the button 'Add to Interent Explorer' [ this code is behind it - <javascript:BrowserDetectionAddonInstallSearch('/DownloadHandler.ashx?ResourceId=13555','True');>]

    - 'error on page' appears at bottom of wiondow and nothing else happens, google does not appear in my list of search provider options.

    It seems to be that more users has the same problem the last week and I hope to get a final solution.

    A workaround you can find on: http://www.enhanceie.com/ie/searchbuilder.asp works :)

    Tuesday, March 13, 2012 6:11 PM

All replies

  • There's a new layout for the gallery and it seems some of the mirrors for delivering content for it deliver broken scripts. There is no "solution" for you. We have to wait until it's fixed. Btw, where are you located, Europe? (The broken scripts may get delivered only to certain locales or geo regions.)

    IEFAQ: http://iefaq.info

    Wednesday, March 14, 2012 8:51 AM
  • A workaround you can find on: http://www.enhanceie.com/ie/searchbuilder.asp works
    Use that instead (at least until MS fixes iegallery.com).

    ~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

    Wednesday, March 14, 2012 2:02 PM
  • There's a new layout for the gallery and it seems some of the mirrors for delivering content for it deliver broken scripts. There is no "solution" for you. We have to wait until it's fixed. Btw, where are you located, Europe? (The broken scripts may get delivered only to certain locales or geo regions.)

    IEFAQ: http://iefaq.info

    Thanks for your reply, so the conclusion for now is that there is a problem with some scripts on the www.iegallery.com website and MS is resolving these right now.
    I am located in the Netherlands, but the website with United States (English) has the same problem.

    Wednesday, March 14, 2012 4:26 PM
  • Yeah, I wondered from your name that you may be located in the Netherlands. Note, the problem is not with specific locales (e.g. "nl-NL" or "en-US") but with certain geographic regions (read: "Europe" by and large). The content delivered to this region is not correct. It's correct in other regions. MSFT is aware of the problem, but I think it may take some time to resolve it as it is not reproducable in the US for instance (where the code delivered is correct).

    IEFAQ: http://iefaq.info

    Wednesday, March 14, 2012 5:07 PM
  • I just reinstalled Windows today and I'm having this same problem. I'm not sure why anyone would think it doesn't affect the US...I'm in the US and it's not working for me either. I've noticed that the search bar doesn't even work for Bing either, search suggestions don't work and can't be enabled. I also noticed that in IE9 now, the "enable memory protection..." setting can't be changed without running IE as adminstrator..which is odd. I always had to disable that when first installing IE9 or I couldn't install the flash player. Was there a "stealth" update to IE9 or something? I installed it on my exact same PC about 3 weeks ago and none of this happened.
    Thursday, March 15, 2012 8:03 PM
  • Same issue here. Tere are more people reporting that problem on Microsoft answers forums. Wonder when Microsoft actually does something about it.

    Ok, i found temporary workaround for issue. Go to internet options, privacy tab, and check "never allow websites to request your physical" location


    Thursday, March 15, 2012 9:41 PM
  • Same problem here too and I'm also in the U.S.  

    I initially thought this was a policy issue with Windows Server/Active Directory but I'm unable to add a search provider on a stand-alone Win7 x64 system..   The button doesn't respond.. 

    Here's the button - http://www.iegallery.com/en-US/Addons/Details/813

    Here's the code behind the button - javascript:BrowserDetectionAddonInstallSearch('/DownloadHandler.ashx?ResourceId=813','False');

    Clicking it does nothing..  I've tried several others also with the same result..

    Friday, March 16, 2012 4:19 AM
  • The issue has been resolved as of today. The team responsible for the site updated the code and I have several confirmations that it works now in Europe.

    IEFAQ: http://iefaq.info

    Friday, March 16, 2012 1:59 PM
  • Checking this option won't fix it. I had it checked all the time. Or did you mean "uncheck"? That could indeed have an impact as the issue was caused by an inability to fill a locale variable in the script.

    Anyway, the issue has now been resolved.


    IEFAQ: http://iefaq.info

    Friday, March 16, 2012 2:03 PM
  • I am having this issue here in the US.  i am trying to load Google Translate and Mapquest.  Any ideas?
    Friday, March 16, 2012 2:40 PM
  • Anati,

    to save confusion please start your own question.... this thread is about iegallery.com

    for consumer help with IE select the Help>Online Support menu from IE and follow the prompts for your windows and IE versions.

    this forum is for Questions regarding Internet Explorer 8, 9 (and 10 Consumer Preview) for the IT Pro Audience. Topics covered are: Installation, Deployment, Configuration, Security, Group Policy, Management questions. If you are a consumer looking for answers or to raise a question, it's highly recommended you head on over to http://answers.microsoft.com/en-us

    Regards.


    Rob^_^

    Friday, March 16, 2012 9:51 PM
  • Rob,

    I am an IT professional.  I am building my Win 7 image.  Up until today, I had been able to add the accelerators using iegallery.com . Now they don't work.  It appears to be a java issue, but I am not sure.  It may also have been a windows patch that is causing it, i am going to test.  The symptoms of my issue are identical to the origianl post.

    Friday, March 16, 2012 11:52 PM
  •  I am building my Win 7 image... you must be using IEAK ... Please start your own question of such.

    the problems with iegallery.com are related with MS locale sites... please ensure your windows locale and ie language settings match. eg. both are en-us.

    the sites are also undergoing upgrades and maintenance which is out of our control... the responsible MS steak holders are aware of the issues and are addressing the issues. This is a public forum, we do not work for or represent MS...

    Regards.


    Rob^_^

    Saturday, March 17, 2012 1:35 AM
  • I am in US. the problem has not been resolve. checking or unchecking the mentioned box does not fix the problem. (Located in South Florida).

    JL

    Saturday, March 17, 2012 7:45 PM
  • by the way Darkerhelmet, Ihave the same issue:

    "I just reinstalled Windows today and I'm having this same problem. I'm not sure why anyone would think it doesn't affect the US...I'm in the US and it's not working for me either. I've noticed that the search bar doesn't even work for Bing either, search suggestions don't work and can't be enabled".

    In my Case I can amable it, but search bar does not appear at all. The computer I am working on olrready had bing add on preinstalled. That has nothing to do with the website. 

    Saturday, March 17, 2012 7:58 PM
  • The problem  is not fixed. 

    Clicking on the button to "Add to Internet Exlorer" does nothing..

    "javascript:BrowserDetectionAddonInstallSearch('/DownloadHandler.ashx?ResourceId=670','False');"

    Windows 7 Ultimate x64, IE9

    Saturday, March 17, 2012 10:06 PM
  • This is STILL broken. but why would MS fix this, it's in their interest to keep me using Bing. Ironically, if they fixed this then less would give up and  use Chrome instead.

    I'm using Win7 x64.


    (link has worked for me, thanks, but what a faf around!
    • Edited by g_man_1978 Tuesday, October 16, 2012 7:49 AM
    Tuesday, October 16, 2012 7:46 AM
  • Same problem here too and I'm also in the U.S.  

    I initially thought this was a policy issue with Windows Server/Active Directory but I'm unable to add a search provider on a stand-alone Win7 x64 system..   The button doesn't respond.. 

    Here's the button - http://www.iegallery.com/en-US/Addons/Details/813

    Here's the code behind the button - javascript:BrowserDetectionAddonInstallSearch('/DownloadHandler.ashx?ResourceId=813','False');

    Clicking it does nothing..  I've tried several others also with the same result..

    Hi all!

    I've been stubbornly struggling the last days when trying to add other search engines to my search providers, always getting the same error:

    I tried everything from resetting IE to switching it's protected mode on-off, disabling AV software, whatever.

    After using the referred tool: http://www.enhanceie.com/ie/searchbuilder.asp I could finally add the provider I wanted.

    After that, the link posted by Brian2010 http://www.iegallery.com/en-US/Addons/Details/813 works just fine for me - maybe i NEVER used that link before -  and let's me add the Provider I want.

    Maybe the SearchBuilder tool "unlocked" something for me?

    Hope this helps!


    Tiago Viana, MCITP:SA

    Tuesday, February 12, 2013 3:42 PM
  • Hi all!

    Tested today on a different machine (Win8 x64), and the link http://www.iegallery.com/en-US/Addons/Details/813 works like a charm!!!

    Of course, before going directly to that link, I tried to install my favorite search provider, through the standard method (Manage Add-ons > Search Providers > "Find more search Providers...." link) and when on the IEGallery page, when I click on the "Add to Internet Explorer" button, the error shows up again...

    The button sends me to: javascript:BrowserDetectionAddonInstallSearch('/addonsie7/DownloadAddOn?resourceId=13555','True');

    Seem the problem is in fact on the www.iegallery.com page and it's far from being solved in this region (Europe\Portugal)...


    Tiago Viana, MCITP:SA

    Wednesday, February 13, 2013 12:52 PM