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I made the big mistake of installing the recently released update to Internet Explorer 11 on Server 2012 (not R2), now IE is crashing every day. RRS feed

  • Question

  • Hey,

    recently Microsoft released an optional update to Internet explorer 11 on Server 2012 "R1". (Previously IE11 was installed)

    I made the big mistake of installing it, now IE11 is crashing every day - usually with this errors:

    Name of the failed application: Explorer.EXE, Version: 6.2.9200.16628, Timestamp: 0x51a94434
    Name of the faulty module: twinui.dll, Version: 6.2.9200.22769, Timestamp: 0x5cd484c5
    Exception code: 0x80270249
    Error offset: 0x000000000037d52b
    ID of the failed process: 0x41c8
    Start time of the failed application: 0x01d56de546b7c940
    Path of the failed application: C: \ Windows \ Explorer.EXE
    Path of the failed module: C: \ Windows \ System32 \ twinui.dll
    Report identifier: 4ad79613-d9e0-11e9-9504-44a84240e5ec
    Full name of the failed package:
    Application ID that is relative to the failed package:Name of the failed application: Explorer.EXE, Version: 6.2.9200.16628, Timestamp: 0x51a94434
    Name of the faulty module: twinui.dll, Version: 6.2.9200.22769, Timestamp: 0x5cd484c5
    Exception code: 0x80270249
    Error offset: 0x000000000037d52b
    ID of the failed process: 0x41c8
    Start time of the failed application: 0x01d56de546b7c940
    Path of the failed application: C: \ Windows \ Explorer.EXE
    Path of the failed module: C: \ Windows \ System32 \ twinui.dll
    Report identifier: 4ad79613-d9e0-11e9-9504-44a84240e5ec
    Full name of the failed package:
    Application ID that is relative to the failed package:

    Or this:

    Name of the failed application: taskhostex.exe, version: 6.2.9200.16547, timestamp: 0x51301b12
    Name of the failed module: ntdll.dll, version: 6.2.9200.22376, timestamp: 0x5a90c271
    Exception code: 0xc0000005
    Error offset: 0x0000000000001019
    ID of the failed process: 0x2fb4
    Start time of the failed application: 0x01d56ddcb4ced660
    Path of the failed application: C: \ Windows \ system32 \ taskhostex.exe
    Path of the failed module: C: \ Windows \ SYSTEM32 \ ntdll.dll
    Report ID: f34e9662-d9d3-11e9-9504-44a84240e5ec
    Full name of the failed package:
    Application ID that is relative to the failed package:

    I tried to deinstall the update but it wont let me (doesnt give a specific error, just that it couldnt deinstall the update).

    I ran sfc /scannow and that came back fine but after that I ran DISM /Online /Cleanup-Image /RestoreHealth and  it said it repaired the damage of the component store. But it says the same thing every time I run the command and it doesnt help.

    IE11 is currently on KB4516046.

    I posted about this issue here already: https://social.technet.microsoft.com/Forums/en-US/fb42f861-d193-4ff0-830c-b8a0ba7dc7ec/multiple-application-crashes-since-installing-the-internet-explorer-11-update-for-server-2012?forum=winserver8gen

    But the guy couldnt help me and told me to post here.

    Can anyone help me? I just want to get rid of this update again because this is a terminalserver and people are complaining..

    Best regards

    Wednesday, September 18, 2019 8:36 AM