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IE 8 Pop-Up Blocker Issues

    Question

  • I have a user that is running Windows 7 x32 and for some reason IE 8 using the Pop-up Blocker is not working correctly and it was working but can't figure out what happened. I have a web site added to the Pop-up Blocker Exceptions list and when that web site is used it keeps telling me that Pop-up's are not allowed. I have even turned off Pop-up Blocker and I still gives me the same message. I have uninstalled IE8 and reinstalled it and did the Reset Internet Explorer Settings with the same problem. I have other Windows 7 PC's setup the same way that are working correctly.

    What I can't figure out is with it turned off why is it still giving me the error saying that Pop-up's are not turned allowed.

    • Moved by Miya YaoModerator Wednesday, January 05, 2011 2:29 AM IE issue (From:Windows 7 Miscellaneous)
    Tuesday, January 04, 2011 7:20 PM

Answers

  • Hi,

    Is IE your default browser?

    First, let us troubleshot the issue in IE without add-on mode to check the result.


    1.Click Start -> All Programs -> Accessories -> System Tools, and then click Internet Explorer (No Add-ons).

     If your browser appears to be working properly in Internet Explorer (No Add-ons) mode, continue with the following steps to help identify which add-on may be causing the problems.
     

    2.To isolate the specific browser add-on that is contributing to the issue, you can use IE’s Manage Add-ons feature to pick specific add-ons to disable:
     

     a.Click Tools -> Internet Options.

     b.Click the Programs tab, then Manage add-ons (see figure below):
     

    Note: The Manage Add-ons option under Tools is disabled in No Add-ons mode so you must go to Internet Options, Programs, Manage add-ons to manually enable/disable add-ons.


     c.Select an add-on in the Name list, and then click Disable.

     d.Click OK, OK again, OK again and then close IE.
     

    3.Restart IE normally and see if your problem is resolved.

     a.If it is, you should uninstall the specific add-on via Control Panel’s Add/Remove Programs or the applications own uninstaller.

     b.If the problem persists, you will need to repeat steps 1-3 until you have identified the specific add-on causing the problem.


    Tip: Disable several add-on’s at once to speed up your process of elimination.


    If the issue persists, prepare clean boot for further troubleshoot in case it is due to conflict with certain third party software.


    Refer:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/kb/929135

    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.

    Regards,

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, January 07, 2011 11:23 AM
    Moderator