none
unable to enter keywords when performing an Exchange 2010 eDiscovery search when using IE10 RRS feed

  • Question

  • html,body{padding:0;margin:0;font-family:Verdana,Geneva,sans-serif;background:#fff;}html{font-size:100%}body{font-size:.75em;line-height:1.5;padding-top:1px;margin-top:-1px;}h1{font-size:2em;margin:.67em 0}h2{font-size:1.5em}h3{font-size:1.16em}h4{font-size:1em}h5{font-size:.83em}h6{font-size:.7em}p{margin:0 0 1em;padding:0 .2em}.t-marker{display:none;}.t-paste-container{;left:-10000px;width:1px;height:1px;overflow:hidden}ul,ol{padding-left:2.5em}a{color:#00a}code, pre{font-size:1.23em}
    Team,

    Iam having a strange issue and could use your assistance\expert opinion.

    ISSUE

    =====

    I'm trying to perform an eDiscoverysearch from ECP on Windows 8 via IE10. I can input all the various parameters except for keywords. When I type in a keyword, maybe one letter will type in at most but that is it. Using lower versions of IE or another browser works without issue. During testing/troubleshooting, I found I could type in words if I hold down the shift key. Even stranger, once I hold down the shift key, everything is in caps unless I enable caps, then its in lower case. Everything else works fine.

    CONFIGURATION

    ===========

    Exchange 2010 sp2 ru3 (AND ru4)

    Windows 8/IE 10


    Please assist

    thanks in advance

    Luos

    Also posted in the Exchange Admin forum

    Tuesday, October 23, 2012 9:51 PM

Answers

  • Hi,


    This type issue occurs may be caused by the compatibility issue.


    You may press F12 to change the Browser Mode and Document Mode for a test.


    Kim Zhou

    TechNet Community Support

    Friday, October 26, 2012 7:41 AM
    Moderator

All replies

  • Hi,


    This type issue occurs may be caused by the compatibility issue.


    You may press F12 to change the Browser Mode and Document Mode for a test.


    Kim Zhou

    TechNet Community Support

    Friday, October 26, 2012 7:41 AM
    Moderator
  • I found I could type in words if I hold down the shift key. Even stranger, once I hold down the shift key, everything is in caps unless I enable caps, then its in lower case.

    Try using the Onscreen Keyboard (osk.exe) to supplement that observation.  Sounds like you might have Caps Lock (or a Shift- key) stuck on.   OSK shows you the exact case on the keycaps that you would be entering.

     
    Good luck

    Robert Aldwinckle
    ---

    Friday, October 26, 2012 2:48 PM
    Answerer