printing RRS feed

  • Question

  • i cannot print to my new samsung just keeps saying cant find port in a red warning box
    Sunday, August 12, 2012 9:52 AM


  • Hi,

    Before going on, I would like to verify whether this is a local printer or a network printer? Whether this issue only occurred when using IE?

    Meanwhile, please try the following:

    1. Reinstall the driver to check the result

    2. Check if Print Spooler Service is Started.

    3. Run Printer troubleshooter and see how it works.

    For further troubleshooting information, please also refer to the following Microsoft article:

    Printer problems in Windows

    Hope this helps.

    Vincent Wang

    TechNet Community Support

    Monday, August 13, 2012 7:25 AM