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Access Denied even though I am an Administrator RRS feed

  • Question

  • Hi there. I tried updating my Adobe and it failed half way through because it didn't have access to the program file (Error 1303). I am the admin account.

    Running Windows 7 Home Premium.

    I have tried right click -> Properties -> Security on the file to see if I could manually change it to give myself permissions. It tells me "Unable to set new Owner on Reader" and in the Current Owner box it's telling me "Unable to display current owner."

    I work in an office and we deal almost exclusively in .PDFs. I'm on deadline, and I can't access them or create them right now. Please help!!

    Thursday, May 24, 2012 5:05 PM

Answers

  • Copied from Answers:

    The error is related to privileges of the user account. The error 1303 occurs if -
    The SYSTEM group does not have Full Control privileges or The Everyone group does not have Full Control privileges.

    Refer to the Microsoft article for more details. The article is for office setup but you may use the steps for resolution to your issue -http://support.microsoft.com/kb/306986

    You may try to take the ownership of the folder and then use the steps to grant permission to everyone.

    Before taking ownership I would suggest you to create a new restore point so that the system may be reverted back in case of any loss of data or irregular behavior.

    Follow the steps in the below link to create a restore point -The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the problem. To restore back you need to have a restore point available so I would suggest you to create a new restore point before taking ownership of the folder –
    http://windows.microsoft.com/en-US/windows7/Create-a-restore-point

    You may take the ownership of the folder and then use the steps to grant permission to everyone

    1. Locate the file or folder on which you want to take ownership in windows explorer
    2. Right click on file or folder and select “Properties” from Context Menu
    3. Click on Security tab
    4. Click on “Advance”
    5. Now click on Owner tab in Advance Security Settings for User windows
    6. Click on Edit Button and select user from given Change Owner to list if user or group is not in given list then click on other users or groups. Enter name of user/group and click ok.
    7. Now select User/group and click apply and ok. (Check “Replace owner on subcontainers and objects” if you have files and folder within selected folder)
    8. Click ok when Windows Security Prompt is displayed
    9. Now Owner name must have changed.
    10. Now click Ok to exist from Properties windows
    11. Once you have taken the ownership of file or folder

    Grant Permissions to everyone-

    1. Go to C:\Users\ and then click right click on folder "Your user name" and chooseproperties.
    2. Then go to security tab and click Edit then clickAdd => Advanced.
    3. If you click on advanced now click on Find Now and chooseEveryone and click Ok.
    4. Then again click Ok and now click onAllow  => Full control => Ok.

    If the issue persists, I would suggest you to create a new use account with administrator rights and then try to perform the changes and check if the steps work for you -
    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

    DISCLAIMER: Affecting system settings incorrectly can cause serious problems that may prevent your computer from booting properly or may result in loss of data. Microsoft cannot guarantee that any problems resulting from the configuration of ownership settings can be solved. Modifications of the settings are at your own risk.

    Thursday, May 24, 2012 6:16 PM
  • Hi,


    Firstly, please try to remove and reinstall the software and see how it works.


    If issue persists and if you install it in C:\Program Files, you can enable built-in administrator account, login it and try to change the owner of C:\Programs Files to NT SERVICE\TrustedInstaller and see how it works.


    After that, please do not forget to run

    net user administrator /active:no

    to disable the account.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support


    Monday, May 28, 2012 8:56 AM
    Moderator

All replies

  • Copied from Answers:

    The error is related to privileges of the user account. The error 1303 occurs if -
    The SYSTEM group does not have Full Control privileges or The Everyone group does not have Full Control privileges.

    Refer to the Microsoft article for more details. The article is for office setup but you may use the steps for resolution to your issue -http://support.microsoft.com/kb/306986

    You may try to take the ownership of the folder and then use the steps to grant permission to everyone.

    Before taking ownership I would suggest you to create a new restore point so that the system may be reverted back in case of any loss of data or irregular behavior.

    Follow the steps in the below link to create a restore point -The System Restore tool uses restore points to return system files and settings to an earlier point in time. You can use it to restore the operating system to a point in time in which you did not experience the problem. To restore back you need to have a restore point available so I would suggest you to create a new restore point before taking ownership of the folder –
    http://windows.microsoft.com/en-US/windows7/Create-a-restore-point

    You may take the ownership of the folder and then use the steps to grant permission to everyone

    1. Locate the file or folder on which you want to take ownership in windows explorer
    2. Right click on file or folder and select “Properties” from Context Menu
    3. Click on Security tab
    4. Click on “Advance”
    5. Now click on Owner tab in Advance Security Settings for User windows
    6. Click on Edit Button and select user from given Change Owner to list if user or group is not in given list then click on other users or groups. Enter name of user/group and click ok.
    7. Now select User/group and click apply and ok. (Check “Replace owner on subcontainers and objects” if you have files and folder within selected folder)
    8. Click ok when Windows Security Prompt is displayed
    9. Now Owner name must have changed.
    10. Now click Ok to exist from Properties windows
    11. Once you have taken the ownership of file or folder

    Grant Permissions to everyone-

    1. Go to C:\Users\ and then click right click on folder "Your user name" and chooseproperties.
    2. Then go to security tab and click Edit then clickAdd => Advanced.
    3. If you click on advanced now click on Find Now and chooseEveryone and click Ok.
    4. Then again click Ok and now click onAllow  => Full control => Ok.

    If the issue persists, I would suggest you to create a new use account with administrator rights and then try to perform the changes and check if the steps work for you -
    http://windows.microsoft.com/en-us/Windows7/Create-a-user-account

    DISCLAIMER: Affecting system settings incorrectly can cause serious problems that may prevent your computer from booting properly or may result in loss of data. Microsoft cannot guarantee that any problems resulting from the configuration of ownership settings can be solved. Modifications of the settings are at your own risk.

    Thursday, May 24, 2012 6:16 PM
  • Hi,


    Firstly, please try to remove and reinstall the software and see how it works.


    If issue persists and if you install it in C:\Program Files, you can enable built-in administrator account, login it and try to change the owner of C:\Programs Files to NT SERVICE\TrustedInstaller and see how it works.


    After that, please do not forget to run

    net user administrator /active:no

    to disable the account.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support


    Monday, May 28, 2012 8:56 AM
    Moderator
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    Monday, May 19, 2014 10:45 AM
  • Just Install CCLEANER, Then Open It and Click on registry Tab, Then Click On " Scan for Issues" and Then Fix Selected Issues, My Problem Has Solved With This Method. 

    Monday, May 19, 2014 10:45 AM
  • Just Install CCLEANER, Then Open It and Click on registry Tab, Then Click On " Scan for Issues" and Then Fix Selected Issues, My Problem Has Solved With This Method. 
    Monday, May 19, 2014 10:45 AM
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    Monday, May 19, 2014 10:45 AM
  • Completely useless, followed directs: access denied. Windows is the worst for developers. I will not buy another pc, for me, it's gonna me mac, since windows is the most shit software ever when it comes to developing.

    Monday, April 30, 2018 11:30 PM
  • I completely agree with you. I have literally spent hours trying to resolve an access problems, but without success. I have now bought a MacBook Air as I can't stand Windows 10 any more.
    Saturday, August 4, 2018 9:19 AM
  • Why do I need to do all of that?

    Why isn't there a button for it?

    It's 2018.

    Saturday, December 8, 2018 8:46 AM
  • Going from a restrictive Os...to an even more restrictive one (MacOs). Not a good idea. Better go Linux.
    Tuesday, June 11, 2019 6:15 PM