IE9 Printing - "Your file waiting to be printed was deleted." RRS feed

  • Question

  • I cannot seem to print anything with IE9 under W7-64 with our Canon iR C3380 printer.  The printer does not work in PS mode, just PCL and it has been perfectly fine for our use up to the IE9 rollout where we get the same error over and over and over, regardless of what we try to print in IE9.  Users in the office that haven't rolled up to IE9 are printing fine still in IE8.

    I attempted and it didn't help.



    Thursday, March 24, 2011 10:02 PM


All replies

  • I got the same error here...anyone can help ??
    Friday, March 25, 2011 6:35 AM
  • I have the same problem too. Canon ir3025 if I try a different printer e.g. pdf creator it prints and I can print the pdf on the canon with no problem.

    I've reset ie9, reloaded the canon printer driver all to no avail.

    Any ideas???

    Friday, March 25, 2011 6:57 AM
  • Please disable Protected Mode in IE9 and see the result. If the issue persists, we can confirm that there are compatibility issues. You may wait for Canon to release new drivers to resolve this issue.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Monday, March 28, 2011 9:07 AM
  • Hi Kevend

    Can you try the following update and lets us know if this fixes the issue for you? Cannot print from Internet Explorer 9 by using a Canon printer

    Thanks and regards

    Mark Feetham
    Senior Program Manager | Internet Explorer Product Quality

    Monday, March 28, 2011 4:42 PM
  • Mark, I have users getting this issue with IE 9 and they have HP printers. Any help appreciated.
    Tuesday, December 4, 2012 7:35 PM