none
Remote Desktop Easy Print 2-sided printing (duplex)

    Question

  • Hi

    A Terminal server setup we host for a client is experiencing strange Remote Desktop Easy Print behaviour.  This is the setting:

    * Windows Server 2008 R2 SP1 (domain joined)
    * Windows 7 x64 SP client
    * Canon iR 2016 with UFRII LT driver 2.90.00
    * Remote Desktop Easy Print driver is used for printer redirection 

    A "normal" print job works fine, however if we try to print a document on both sides (duplex) the Canon multifunctional won't print it on 2 sides.  The same print job on the local client works without issues.

    We tried to override the situation by using the printer driver instead of the Easy Print driver on the server, but then the duplex and extra trays are not available.  And if we change the device settings, the settings are lost after logout-login.

    Can anyone assist?  A solution for the lost device settings would also provide us a solution!

    Thank you in advance!

    Jannes Labaere | Networking & System Services

    ConXioN bvba


    Tuesday, April 3, 2012 4:19 PM

Answers

  • Hi,

    If you want using Easy Print, please check the following items:

    1. The client computer have installed RDC 6.1 or above (Windows XP with Service Pack 3 and above includes this). You need install the Remote Desktop Connection 7.0.
      http://support.microsoft.com/kb/969084/en-us
    2. The user must install a supported version of .NET Framework separately. Microsoft .NET Framework 3.5 (which includes .NET Framework 3.0 SP1) can be downloaded from the Microsoft Download Center:
      http://go.microsoft.com/fwlink/?LinkId=109422
    3. Group Policy must be correctly set to enable Easy Print on the Server.
      The policy location in Windows server 2008 R2 is “Computer Configuration -> Administrative templates -Windows Components -> Remote Desktop Services > Remote Desktop Session Host -> Printer Redirection”.
      The setting “Use Remote Desktop Easy Print printer driver first” must be set to “Enabled” for Easy Print redirection, and it has to be “Disabled” for Legacy Print. For “Not configured”, Easy Print is chosen by default.
    4. Ensure that the spooler service is running on both the client and Server.


    EasyPrint does not support with custom settings of the printer. Easy Print feature is only used to enable printer redirection without being installing printer drivers on the server, it'll not support any redirected printers.


    More information:

    Using Remote Desktop Easy Print in Windows 7 and Windows Server 2008 R2

    http://blogs.msdn.com/b/rds/archive/2009/09/28/using-remote-desktop-easy-print-in-windows-7-and-windows-server-2008-r2.aspx


    Technology changes life……

    Friday, April 6, 2012 7:33 AM
    Moderator

All replies

  • Hi,

    If you want using Easy Print, please check the following items:

    1. The client computer have installed RDC 6.1 or above (Windows XP with Service Pack 3 and above includes this). You need install the Remote Desktop Connection 7.0.
      http://support.microsoft.com/kb/969084/en-us
    2. The user must install a supported version of .NET Framework separately. Microsoft .NET Framework 3.5 (which includes .NET Framework 3.0 SP1) can be downloaded from the Microsoft Download Center:
      http://go.microsoft.com/fwlink/?LinkId=109422
    3. Group Policy must be correctly set to enable Easy Print on the Server.
      The policy location in Windows server 2008 R2 is “Computer Configuration -> Administrative templates -Windows Components -> Remote Desktop Services > Remote Desktop Session Host -> Printer Redirection”.
      The setting “Use Remote Desktop Easy Print printer driver first” must be set to “Enabled” for Easy Print redirection, and it has to be “Disabled” for Legacy Print. For “Not configured”, Easy Print is chosen by default.
    4. Ensure that the spooler service is running on both the client and Server.


    EasyPrint does not support with custom settings of the printer. Easy Print feature is only used to enable printer redirection without being installing printer drivers on the server, it'll not support any redirected printers.


    More information:

    Using Remote Desktop Easy Print in Windows 7 and Windows Server 2008 R2

    http://blogs.msdn.com/b/rds/archive/2009/09/28/using-remote-desktop-easy-print-in-windows-7-and-windows-server-2008-r2.aspx


    Technology changes life……

    Friday, April 6, 2012 7:33 AM
    Moderator
  • Is this documented anywhere?  I'd like to see something from MS that says it doesn't support this.
    Monday, September 24, 2012 4:07 PM