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Text Box appear differently on different PC's RRS feed

  • Question

  • Hi there,

    I am having a strange problem when viewing a Visio file, page-1, textbox on two different PC's they appear differently

    There is a textbox with text in it on first page of Visio. When opening Visio file on PC1 it appears OK. On PC2 the text scrolls out of the box from down side  and text lines wraps down from right side of the textbox. I have same version of Visio-2016 on both PC's.

    I have tried to compare all possible settings, options, selections like paragraph spacing, box margins etc. in Visio and found same on both PCs. Also I have tried various display settings etc. in both PC's . I can not figure it out what could be the reason.

    Problem is not only in viewing but also in printing same Visio page. It prints differently from PC1 and PC2. it prints as it appears on screen.

    PC-1 Text Box appear OK
    Dipslay resolution:         1366 X 768 (Recommended)
    Change the size of text, apps...   100%

    PC-2 Text Box does not appear OK
    Dipslay resolution:         1600 X 900 (Recommended)
    Change the size of text, apps...   125%

    Two screenshots attached

    Please tell your idea where could be the difference?

    Thursday, September 26, 2019 8:25 AM

All replies

  • Thursday, September 26, 2019 10:38 PM
  • Hi,

    Welcome to this IT Professional forum on Visio. As others have replied in Visio Guy, you could try their suggestions.

    To benefit all community members who are facing similar issues, I will make a summary:
    1. Use length units (inches or millimeters) instead if you use points (pt.) set font size. 
    2. Try to select Custom Scale and enter your own values in Drawing Scale. 
    3. You could also modify the same resolution between 2 PCs. Such as resolution both are 1366*768 and size of text, apps… both are 100%.  

    In addition, you may cut the text boxes and texts after you finished editing, and then choose to paste as Picture (Enhanced Metafile).

    If you have any updates, please feel free to let me know.

    Best Regards,

    Herb


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

    Friday, September 27, 2019 6:05 AM
    Moderator
  • Hi,

    This thread has been around for a long time. Please remember to mark the replies as answers if they helped. Your action would be helpful to other users who encounter the same issue and read this thread. 

    Thank you for understanding! If you have any questions, or updates, please feel free to let me know.

    Best Regards,

    Herb


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.


    Tuesday, October 8, 2019 1:17 AM
    Moderator
  • Well, thanks 
    I have tried and compared everything between PC1 and PC2. Even tested same screen resolution, even swapped monitors but no avail. 

    I did try setting font units as on PC2 (where Text does not appear ok)
    Actual setting on PC1 and PC2: Textbox -> shapesheet -> Character -> Size -> 36 pt 
    New setting on PC2:            Textbox -> shapesheet -> Character -> Size -> 12.7mm

    But text appears as before, that is it flows out of the box. But I did found that if I do anything like (in Pt or in mm doesn't matter): 
    - reducing font size 
    - reducing 'line spacing' value 
    - reducing 'paragraph spacing After' value 
    - reducing 'Character Spacing' value 

    It does solve the matter but then my text does not have same dimensions as required. 

    OK so finally I have decided to 
    reduce 'character spacing = expanded by 2pt' 
           'character spacing = expanded by 1.5pt' 
       
    This fits the text in its box and appears correct on PC2. This also changes my actual text dimensions on PC1 but I have to accept it. 

    Now the problem is: 
    I have generated 7,000 VSDX files using VBA which have text overflow problem on PC2 but ok on PC1 Further 18,000 VSDX files will be generated after I alter the 'character spacing' value that would be OK on PC2 and PC1 both. 

    Q. Is there a possible way to alter 'character spacing = expanded by 1.5pt' of those previously generated 7,000 VSDX files? 

    Please suggest

    • Edited by sunnyimran Friday, October 11, 2019 11:00 AM formatting
    Friday, October 11, 2019 10:56 AM
  • i think you got best advice there
    Friday, October 11, 2019 10:05 PM
  • Yes I posted my issue there already. forgot to mention here it is cross-post. I posted at two places because I need a quick resolution to this issue

    Saturday, October 12, 2019 6:13 AM
  • In that thread i see post by Yacine with advice, but now it is deleted

    I repeat these steps:

    1. Iterate each document

    2. In each document iterate each shape

    3. If shape have expanded text, you need change it to 'right' characters space.

    Sunday, October 13, 2019 10:58 PM
  • Still struggling on other forum. 

    my question at Forum Visguy

    Monday, October 14, 2019 9:25 AM