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The content can't be displayed because the S/MIME control isn't available

    Question

  • How do we get the S/MIME to show up in Internet Explorer 11?  We use OWA for the government and need it to be able to access our CAC (Common Access Card) certificates.

    Someone "found a fix" by adding the webmail / OWA server to the "Compatibility View" settings.  Log off OWA, log back in again, and it looks like it used to.

    Problem is, it isn't working for me! Please help!

    Monday, February 03, 2014 4:56 AM

Answers

  • Hi,

    Does this issue only occur in IE11? Have you tried other browsers?

    So what I recommend you is to try in other browser and check if this issue still occurs.

    Moreover, what's the meaning that the S/MIME control isn't available? Do you mean you can't view S/MIME option in OWA from IE11 or S/MIME doesn't work after installing the S/MIME control?


    Andy Altmann
    TechNet Community Support


    Tuesday, February 04, 2014 11:10 PM
    Moderator