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    I have been given permissions to my manager's Outlook (my manager).  I can add contacts to my manager's mailbox.  I can create contact groups (distribution lists) to my manager's mailbox.  My problem is when I'm creating a distribution group and click Add Members - from Outlook Contacts OR from Address Book I see my contacts, but not the contacts of my manager.

    Can anyone tell me how I can view my manager's contact list?  Thank you.

    Wednesday, July 22, 2020 10:54 PM

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    Hi brownmel ,

    Thanks for visiting our forum.

    According to my tests, I'm afraid that it is by design and we could not view delegate's contact list when adding members to contact group in a shared outlook mailbox. It will only show the contacts of your mailbox.

    As a workaround, you can follow the steps below to import delegate's contact to your mailbox so that you can add them to the contact group:

    1. export the delegate's contact list to a new PST file
    2. create a subfolder in your contact tab
    3. import the PST file to this subfolder
    4. choose subfolder when adding members to contact group in a shared outlook mailbox

    "Outlook IT Pro Discussions" forum will be migrating to a new home on Microsoft Q&A, please refer to the sticky post for more details.

    Hope this can be helpful.

    Regards,

    Jeff Yang

    "Outlook IT Pro Discussions" forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions in the new forum.

    For more information, please refer to the sticky post.

    Thursday, July 23, 2020 7:30 AM
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    Hi ,

    Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

    "Outlook IT Pro Discussions" forum will be migrating to a new home on Microsoft Q&A, please refer to the sticky post for more details.

    Regards,

    Jeff Yang

    "Outlook IT Pro Discussions" forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions in the new forum.

    For more information, please refer to the sticky post.

    Sunday, July 26, 2020 11:24 AM
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    Hi Jeff- Thank you so much, Yes, this info was helpful. At least I know that I am not incompetent and just couldn't figure it out. I created a work around similar to your suggestion and it is working fine. It is additional, needless steps, but it works.  

    Thank you, again!

    Wednesday, July 29, 2020 4:46 AM
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    Hi brownmel,

    Thanks for your reply. Glad to see that my information could be helpful to you.

    By the way, in order to close this thread, would you mind kindly marking helpful replies as answers?

    Thanks for your understanding and support.

    "Outlook IT Pro Discussions" forum will be migrating to a new home on Microsoft Q&A, please refer to the sticky post for more details.

    Regards,

    Jeff Yang

    "Outlook IT Pro Discussions" forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions in the new forum.

    For more information, please refer to the sticky post.

    Friday, July 31, 2020 9:59 AM