Announcement: 1

Interop Connectors for Operations Manager announcement

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    FAQ: Frequently-Asked Questions about the Forums
    Robert_Hearn
    Welcome to the Interop Connectors for System Center Operations Manager forum! This forum is designed to help you find answers to questions about  our products. 

    Please note that this forum relates only to the Operations Manager connectors (not the connectors for Service Manager, which are discussed in another forum)


    Q: Where can I find more information about the products, technical information and troubleshooting?

    A: See the "Helpful Links" annoucement within this forum.

    Q: Why are some threads locked?

    A: When a thread is marked as answered or was not replied to for a long period of time, new posts in that thread may not get recognized and may not get a response. To ensure that new posts get the visbility they need, we lock threads that are marked as answered or where we cannot get a response from the poster within a reasonable period of time, so that any new replies will be done in a new thread and gain immediate attention.

    If you have the same issue as mentioned in a previous thread, but the answer provided does not solve your problem, post a new question and refer to the existing thread so we can quickly rule out that issue as the cause of your particular problem. That will speed up the process of getting your problem solved.

    Q: How long should I expect to wait for an answer?

    A:     We typically respond to new questions within 24-48 hours (excluding weekends and holidays) depending on when the post occurred. If you need faster response or you have a critical issue, please contact Microsoft Support (http://support.microsoft.com/). You should also visit the support page on the Operations Manager TechCenter.



Found 262 threads
Announcement: 1

Interop Connectors for Operations Manager announcement

  • Link
    FAQ: Frequently-Asked Questions about the Forums
    Robert_Hearn
    Welcome to the Interop Connectors for System Center Operations Manager forum! This forum is designed to help you find answers to questions about  our products. 

    Please note that this forum relates only to the Operations Manager connectors (not the connectors for Service Manager, which are discussed in another forum)


    Q: Where can I find more information about the products, technical information and troubleshooting?

    A: See the "Helpful Links" annoucement within this forum.

    Q: Why are some threads locked?

    A: When a thread is marked as answered or was not replied to for a long period of time, new posts in that thread may not get recognized and may not get a response. To ensure that new posts get the visbility they need, we lock threads that are marked as answered or where we cannot get a response from the poster within a reasonable period of time, so that any new replies will be done in a new thread and gain immediate attention.

    If you have the same issue as mentioned in a previous thread, but the answer provided does not solve your problem, post a new question and refer to the existing thread so we can quickly rule out that issue as the cause of your particular problem. That will speed up the process of getting your problem solved.

    Q: How long should I expect to wait for an answer?

    A:     We typically respond to new questions within 24-48 hours (excluding weekends and holidays) depending on when the post occurred. If you need faster response or you have a critical issue, please contact Microsoft Support (http://support.microsoft.com/). You should also visit the support page on the Operations Manager TechCenter.