Run in to this annoying problem earlier today, called Microsoft Tech Support and was "taken a back" that I received tech adviced from a representative in Manila, Philipines. Am using Windows Vista Home Premium, hopefully this info is helpfull to you all. Adios !!
Here is a summary of the key points of the case for your records:
Action:Go to safe mode with command prompt
Start the computer anf start tapping F8
Go to safe mode with command prompt
Restore to August 6 2007.
Action:Turn on all the security from AOL on the msconfig
Saturday, August 11, 2007 3:57 AM
Microsoft is conducting an online survey to understand your opinion of the Technet Web site. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.