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"Problem Solve" windows explorer has stopped working, windows explorer is restarting LOOP!

    Question

  • Run in to this annoying problem earlier today, called Microsoft Tech Support and was "taken a back" that I received tech adviced from a representative in Manila, Philipines. Am using Windows Vista Home Premium, hopefully this info is helpfull to you all. Adios !!

     

    Here is a summary of the key points of the case for your records:

    TROUBLESHOOTING:

    Action:Go to safe mode with command prompt

    Start the computer anf start tapping F8

    Go to safe mode with command prompt

    Result: Done

    Action:Type cd\

    cd windows\system32

    rstrui.exe

    Restore to August 6 2007.

    Result: Done

    Resolved

    Action:Turn on all the security from AOL on the msconfig

    Result:Restart

    Saturday, August 11, 2007 3:57 AM