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WSUS Windows 10 clients not Reporting ---[susenginelib]Send request failed, hr:0x80072ee2
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Hi,
In My environment some of the Windows 10 and Windows 8.1 clients not reporting to the WSUS server. But its contacting ,I already done the basic troubleshooting as per below . pls help to resolve this issue.
Note :- Today i have taken new Windows 10 laptop and added the same in domain . Based on the GPO settings its contacting to the WSUS server . But not reporting ( If any Windows 7 added newly with the same GPO settings its contacting and reporting )
Kindly refer the Windows update log also
wuauclt.exe /detectnow
wuauclt.exe /reportnow
wuauclt.exe /resetauthorization /detectnow
Stopping wuauserv, deleting C:\Windows\SoftwareDistribution\DataStore\ and Download, Starting wuauserv and wuauclt.exe /detectnow
Deleting the clients from WSUS console.http://wsus:8530/selfupdate/iuident.cab
reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f--> Client ID Successfully Reconfigured automatically.
Server cleanup completed .
server Rebooted.
WSUS Data store having 100 GB free space.
Able to telnet from the client.
Regards,
V.P.Neelakandan
Domanda
Tutte le risposte
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2018-07-13 17:24:45.7053466 5352 10272 Misc [0]14E8.2820::07/13/2018-17:24:45.705 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
2018-07-13 17:26:05.5912170 5352 5380 Agent [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Refreshing global settings cache
2018-07-13 17:26:05.5912178 5352 5380 Agent [0]14E8.1504::07/13/2018-17:26:05.591 [agent]WSUS server: http://lntidplclswsus:8530 (Unchanged)
2018-07-13 17:26:05.5912182 5352 5380 Agent [0]14E8.1504::07/13/2018-17:26:05.591 [agent]WSUS status server: http://lntidplclswsus:8530 (Unchanged)
2018-07-13 17:26:05.5912189 5352 5380 Agent [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Alternate Download Server: NULL (Changed)
2018-07-13 17:26:05.5912197 5352 5380 Agent [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Fill Empty Content Urls: No (Unchanged)
2018-07-13 17:26:05.5912200 5352 5380 Agent [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Target group: (Unassigned Computers) (Unchanged)
2018-07-13 17:26:05.5912200 5352 5380 Agent [0]14E8.1504::07/13/2018-17:26:05.591 [agent]Windows Update access disabled: No (Unchanged)
2018-07-13 17:26:45.7123277 5352 10272 Misc [0]14E8.2820::07/13/2018-17:26:45.712 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:26:45.7123322 5352 10272 Misc [0]14E8.2820::07/13/2018-17:26:45.712 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 17:28:45.7091998 5352 10272 Misc [0]14E8.2820::07/13/2018-17:28:45.709 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:28:45.7092062 5352 10272 Misc [0]14E8.2820::07/13/2018-17:28:45.709 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:2
2018-07-13 17:30:45.7063494 5352 10272 Misc [0]14E8.2820::07/13/2018-17:30:45.706 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:30:45.7063543 5352 10272 Misc [0]14E8.2820::07/13/2018-17:30:45.706 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 17:32:07.4272932 1224 10712 Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 17:32:07.4300624 5352 7284 IdleTimer [0]14E8.1C74::07/13/2018-17:32:07.430 [agent]WU operation (SR.<<PROCESS>>: taskhostw.exe ID 9) started; operation # 70; does<NULL> use network; is not at background priority<NULL>
2018-07-13 17:32:07.4325080 5352 8756 IdleTimer [0]14E8.2234::07/13/2018-17:32:07.432 [agent]WU operation (SR.<<PROCESS>>: taskhostw.exe ID 9, operation # 70) stopped; does<NULL> use network; is not at background priority<NULL>
2018-07-13 17:32:07.4487731 1224 9040 Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 17:32:07.4489222 1224 9040 Unknown( 10): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).
2018-07-13 17:32:07.4503978 5352 7284 IdleTimer [0]14E8.1C74::07/13/2018-17:32:07.450 [agent]WU operation (CSearchCall::Init ID 10) started; operation # 73; does not use network; is not at background priority<NULL>
2018-07-13 17:32:07.4636422 5352 7284 Agent [0]14E8.1C74::07/13/2018-17:32:07.463 [agent]* START * Queueing Finding updates [CallerId = <<PROCESS>>: taskhostw.exe Id = 10]
2018-07-13 17:32:07.4636467 5352 7284 Agent [0]14E8.1C74::07/13/2018-17:32:07.463 [agent]Not removing service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 from sequential scan list since there is a scan request
2018-07-13 17:32:07.4636490 5352 7284 Agent [0]14E8.1C74::07/13/2018-17:32:07.463 [agent]Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
2018-07-13 17:32:07.4636509 5352 7284 Agent [0]14E8.1C74::07/13/2018-17:32:07.463 [agent]Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
2018-07-13 17:32:45.7088845 5352 10272 Misc [0]14E8.2820::07/13/2018-17:32:45.708 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:32:45.7088958 5352 10272 SLS [0]14E8.2820::07/13/2018-17:32:45.708 [sls]GetDownloadedOnWeakSSLCert Failed: hr = 0x80072EE2
2018-07-13 17:32:45.7092186 5352 10272 SLS [0]14E8.2820::07/13/2018-17:32:45.709 [sls]GetResponse failed with hresult 0x80072ee2...
2018-07-13 17:32:45.7092730 5352 10272 Metadata [0]14E8.2820::07/13/2018-17:32:45.709 [metadataintegrity] failed: hr = 0x80072EE2
2018-07-13 17:32:45.7092745 5352 10272 Metadata [0]14E8.2820::07/13/2018-17:32:45.709 [metadataintegrity]GetFragmentSigningConfig failed with 0x80072EE2. Using default enforcement mode: Audit.
2018-07-13 17:32:45.7092749 5352 10272 Metadata [0]14E8.2820::07/13/2018-17:32:45.709 [metadataintegrity] failed: hr = 0x80072EE2
2018-07-13 17:32:45.7092768 5352 10272 Metadata [0]14E8.2820::07/13/2018-17:32:45.709 [metadataintegrity]Policy-driven service enabled. Using Ignore Policy.
2018-07-13 17:32:45.7092930 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-17:32:45.709 [agent]SyncUpdates - 0 bad out of 0 metadata signatures checked using Audit enforcement mode.
2018-07-13 17:32:45.7123171 5352 10272 IdleTimer [0]14E8.2820::07/13/2018-17:32:45.712 [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover) started; operation # 74; does<NULL> use network; is<NULL> at background priority<NULL>
2018-07-13 17:32:45.7222939 5352 10272 IdleTimer [0]14E8.2820::07/13/2018-17:32:45.722 [agent]WU operation (CAgentProtocolTalker::SyncUpdates_WithRecover, operation # 74) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
2018-07-13 17:32:45.7283156 5352 12172 SLS [0]14E8.2F8C::07/13/2018-17:32:45.728 [sls]SLS DatastoreLookup: 0x80248007
2018-07-13 17:32:45.7283171 5352 12172 SLS [0]14E8.2F8C::07/13/2018-17:32:45.728 [sls]Retrieving SLS response from server...
2018-07-13 17:32:45.7291904 5352 12172 SLS [0]14E8.2F8C::07/13/2018-17:32:45.729 [sls]Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.15063.0/0?CH=846&L=en-US&P=&PT=0x30&WUA=10.0.15063.502&MK=HP&MD=HP+EliteBook+840+G4
2018-07-13 17:34:45.7133415 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:34:45.713 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:34:45.7133494 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:34:45.713 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 17:35:55.7710672 1224 3488 AppAU [0]04C8.0DA0::07/13/2018-17:35:55.771 [dll]Task scheduler requests cancel.
2018-07-13 17:35:55.7710830 1224 2776 AppAU [0]04C8.0AD8::07/13/2018-17:35:55.771 [dll]* END * Finding app updates, exit code = 0x800704C7
2018-07-13 17:35:55.7710834 1224 2776 AppAU [0]04C8.0AD8::07/13/2018-17:35:55.771 [dll]* END *, exit code = 0x800704C7
2018-07-13 17:36:45.7041859 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:36:45.704 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:36:45.7041908 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:36:45.704 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:0
2018-07-13 17:38:45.7124674 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:38:45.712 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:38:45.7124749 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:38:45.712 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 17:40:45.7093516 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:40:45.709 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:40:45.7093633 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:40:45.709 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
2018-07-13 17:42:32.5031145 3916 11432 Unknown( 10): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
2018-07-13 17:42:32.5062888 5352 7284 IdleTimer [0]14E8.1C74::07/13/2018-17:42:32.506 [agent]WU operation (CDiscoveryCall::Init ID 11) started; operation # 77; does<NULL> use network; is not at background priority<NULL>
2018-07-13 17:42:32.5064361 3916 11432 Unknown( 11): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
2018-07-13 17:42:45.7062701 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:42:45.706 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:42:45.7062724 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:42:45.706 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 17:43:35.4933031 3916 7732 Unknown( 10): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
2018-07-13 17:43:35.4944762 5352 8668 IdleTimer [0]14E8.21DC::07/13/2018-17:43:35.494 [agent]WU operation (CDiscoveryCall::Init ID 12) started; operation # 80; does<NULL> use network; is not at background priority<NULL>
2018-07-13 17:43:35.4945476 3916 7732 Unknown( 11): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
2018-07-13 17:44:45.7038868 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:44:45.703 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:44:45.7038985 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:44:45.703 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:2
2018-07-13 17:46:15.5896553 8384 1380 Unknown( 10): GUID=f1534484-4bc1-33f5-b01b-a6144c89bce0 (No Format Information found).
2018-07-13 17:46:15.5944438 8384 1380 Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 17:46:15.5968037 5352 5480 IdleTimer [0]14E8.1568::07/13/2018-17:46:15.596 [agent]WU operation (SR.WuApplicabilityScan ID 13) started; operation # 85; does<NULL> use network; is not at background priority<NULL>
2018-07-13 17:46:15.5969411 5352 8756 Agent [0]14E8.2234::07/13/2018-17:46:15.596 [agent]Processing auto/pending service registrations and recovery.
2018-07-13 17:46:45.7013212 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:46:45.701 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:46:45.7013264 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:46:45.701 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 17:48:45.7142171 5352 12172 Misc [0]14E8.2F8C::07/13/2018-17:48:45.714 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:48:45.7142318 5352 12172 SLS [0]14E8.2F8C::07/13/2018-17:48:45.714 [sls]GetDownloadedOnWeakSSLCert Failed: hr = 0x80072EE2
2018-07-13 17:48:45.7146932 5352 12172 SLS [0]14E8.2F8C::07/13/2018-17:48:45.714 [sls]GetResponse failed with hresult 0x80072ee2...
2018-07-13 17:48:45.7147597 5352 12172 IdleTimer [0]14E8.2F8C::07/13/2018-17:48:45.714 [agent]WU operation (CDiscoveryCall::Init ID 8, operation # 67) stopped; does<NULL> use network; is not at background priority<NULL>
2018-07-13 17:48:45.7311659 5352 10272 SLS [0]14E8.2820::07/13/2018-17:48:45.731 [sls]SLS DatastoreLookup: 0x80248007
2018-07-13 17:48:45.7311674 5352 10272 SLS [0]14E8.2820::07/13/2018-17:48:45.731 [sls]Retrieving SLS response from server...
2018-07-13 17:48:45.7319120 5352 10272 SLS [0]14E8.2820::07/13/2018-17:48:45.731 [sls]Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.15063.0/0?CH=846&L=en-US&P=&PT=0x30&WUA=10.0.15063.502&MK=HP&MD=HP+EliteBook+840+G4
2018-07-13 17:50:45.7111005 5352 10272 Misc [0]14E8.2820::07/13/2018-17:50:45.711 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:50:45.7111069 5352 10272 Misc [0]14E8.2820::07/13/2018-17:50:45.711 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 17:52:45.7048640 5352 10272 Misc [0]14E8.2820::07/13/2018-17:52:45.704 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:52:45.7048742 5352 10272 Misc [0]14E8.2820::07/13/2018-17:52:45.704 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:0
2018-07-13 17:54:45.7149375 5352 10272 Misc [0]14E8.2820::07/13/2018-17:54:45.714 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:54:45.7149424 5352 10272 Misc [0]14E8.2820::07/13/2018-17:54:45.714 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 17:56:45.7092983 5352 10272 Misc [0]14E8.2820::07/13/2018-17:56:45.709 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:56:45.7093055 5352 10272 Misc [0]14E8.2820::07/13/2018-17:56:45.709 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
2018-07-13 17:58:29.9191888 5352 9180 Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 17:58:29.9195007 5352 9180 IdleTimer [0]14E8.23DC::07/13/2018-17:58:29.919 [agent]WU operation (SR.UpdateOrchestrator ID 14) started; operation # 88; does<NULL> use network; is not at background priority<NULL>
2018-07-13 17:58:45.7066975 5352 10272 Misc [0]14E8.2820::07/13/2018-17:58:45.706 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 17:58:45.7067024 5352 10272 Misc [0]14E8.2820::07/13/2018-17:58:45.706 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 18:00:45.7081599 5352 10272 Misc [0]14E8.2820::07/13/2018-18:00:45.708 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:00:45.7081682 5352 10272 Misc [0]14E8.2820::07/13/2018-18:00:45.708 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:2
2018-07-13 18:02:45.7149439 5352 10272 Misc [0]14E8.2820::07/13/2018-18:02:45.714 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:02:45.7149484 5352 10272 Misc [0]14E8.2820::07/13/2018-18:02:45.714 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 18:04:45.7118719 5352 10272 Misc [0]14E8.2820::07/13/2018-18:04:45.711 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:04:45.7118829 5352 10272 SLS [0]14E8.2820::07/13/2018-18:04:45.711 [sls]GetDownloadedOnWeakSSLCert Failed: hr = 0x80072EE2
2018-07-13 18:04:45.7122249 5352 10272 SLS [0]14E8.2820::07/13/2018-18:04:45.712 [sls]GetResponse failed with hresult 0x80072ee2...
2018-07-13 18:04:45.7122937 5352 10272 Metadata [0]14E8.2820::07/13/2018-18:04:45.712 [metadataintegrity] failed: hr = 0x80072EE2
2018-07-13 18:04:45.7122956 5352 10272 Metadata [0]14E8.2820::07/13/2018-18:04:45.712 [metadataintegrity]GetFragmentSigningConfig failed with 0x80072EE2. Using default enforcement mode: Audit.
2018-07-13 18:04:45.7122967 5352 10272 Metadata [0]14E8.2820::07/13/2018-18:04:45.712 [metadataintegrity] failed: hr = 0x80072EE2
2018-07-13 18:04:45.7122990 5352 10272 Metadata [0]14E8.2820::07/13/2018-18:04:45.712 [metadataintegrity]Policy-driven service enabled. Using Ignore Policy.
2018-07-13 18:04:45.7123133 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-18:04:45.712 [agent]SyncUpdates - 0 bad out of 0 metadata signatures checked using Audit enforcement mode.
2018-07-13 18:04:45.7295095 5352 8756 SLS [0]14E8.2234::07/13/2018-18:04:45.729 [sls]SLS DatastoreLookup: 0x80248007
2018-07-13 18:04:45.7295110 5352 8756 SLS [0]14E8.2234::07/13/2018-18:04:45.729 [sls]Retrieving SLS response from server...
2018-07-13 18:04:45.7306135 5352 8756 SLS [0]14E8.2234::07/13/2018-18:04:45.730 [sls]Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.15063.0/0?CH=846&L=en-US&P=&PT=0x30&WUA=10.0.15063.502&MK=HP&MD=HP+EliteBook+840+G4
2018-07-13 18:04:45.7945395 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-18:04:45.794 [agent]SyncUpdates round trips: 3
2018-07-13 18:04:45.8371318 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-18:04:45.837 [agent]ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://lntidplclswsus:8530/ClientWebService/client.asmx
2018-07-13 18:04:45.8371333 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-18:04:45.837 [agent]OK to reuse existing configuration
2018-07-13 18:04:45.8371390 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-18:04:45.837 [agent]Cached cookie has expired or new PID is available
2018-07-13 18:04:45.8371559 5352 10272 Misc [0]14E8.2820::07/13/2018-18:04:45.837 [endpointproviders]Got WSUS SimpleTargeting URL: http://lntidplclswsus:8530""
2018-07-13 18:04:45.8372707 5352 10272 IdleTimer [0]14E8.2820::07/13/2018-18:04:45.837 [agent]WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie) started; operation # 92; does<NULL> use network; is<NULL> at background priority<NULL>
2018-07-13 18:04:45.8372722 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-18:04:45.837 [agent]Initializing simple targeting cookie, clientId = 324ccc6c-8eb5-4bb3-854e-df385c5962f8, target group = <NULL>, DNS name = itlaptop-l-hq.ltidpl.com
2018-07-13 18:04:45.8372726 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-18:04:45.837 [agent] Server URL = http://lntidplclswsus:8530/SimpleAuthWebService/SimpleAuth.asmx
2018-07-13 18:04:45.8372775 5352 10272 WebServices [0]14E8.2820::07/13/2018-18:04:45.837 [webserviceinfra]Auto proxy settings for this web service call.
2018-07-13 18:04:45.8487662 5352 10272 IdleTimer [0]14E8.2820::07/13/2018-18:04:45.848 [agent]WU operation (CAuthorizationCookieWrapper::InitializeSimpleTargetingCookie, operation # 92) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
2018-07-13 18:04:45.8489799 5352 10272 IdleTimer [0]14E8.2820::07/13/2018-18:04:45.848 [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery) started; operation # 93; does<NULL> use network; is<NULL> at background priority<NULL>
2018-07-13 18:04:45.8542641 5352 10272 IdleTimer [0]14E8.2820::07/13/2018-18:04:45.854 [agent]WU operation (CAgentProtocolTalker::GetCookie_WithRecovery, operation # 93) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
2018-07-13 18:04:45.8542921 5352 10272 ProtocolTalker [0]14E8.2820::07/13/2018-18:04:45.854 [agent]PTInfo: Server requested registration
2018-07-13 18:04:45.8634160 5352 10272 IdleTimer [0]14E8.2820::07/13/2018-18:04:45.863 [agent]WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery) started; operation # 94; does<NULL> use network; is<NULL> at background priority<NULL>
2018-07-13 18:04:45.9067468 5352 10272 IdleTimer [0]14E8.2820::07/13/2018-18:04:45.906 [agent]WU operation (CAgentProtocolTalker::GetExtendedUpdateInfo_WithRecovery, operation # 94) stopped; does<NULL> use network; is<NULL> at background priority<NULL>
2018-07-13 18:06:45.7093036 5352 8756 Misc [0]14E8.2234::07/13/2018-18:06:45.709 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:06:45.7093161 5352 8756 Misc [0]14E8.2234::07/13/2018-18:06:45.709 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 18:08:45.7053382 5352 8756 Misc [0]14E8.2234::07/13/2018-18:08:45.705 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:08:45.7053447 5352 8756 Misc [0]14E8.2234::07/13/2018-18:08:45.705 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:0
2018-07-13 18:09:39.9614171 3916 4304 Unknown( 10): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
2018-07-13 18:09:39.9628561 5352 5480 IdleTimer [0]14E8.1568::07/13/2018-18:09:39.962 [agent]WU operation (CDiscoveryCall::Init ID 15) started; operation # 97; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:09:39.9630052 3916 4304 Unknown( 11): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
2018-07-13 18:10:45.7027847 5352 8756 Misc [0]14E8.2234::07/13/2018-18:10:45.702 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:10:45.7027926 5352 8756 Misc [0]14E8.2234::07/13/2018-18:10:45.702 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 18:12:45.7156137 5352 8756 Misc [0]14E8.2234::07/13/2018-18:12:45.715 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:12:45.7156224 5352 8756 Misc [0]14E8.2234::07/13/2018-18:12:45.715 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
2018-07-13 18:14:45.7098284 5352 8756 Misc [0]14E8.2234::07/13/2018-18:14:45.709 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:14:45.7098386 5352 8756 Misc [0]14E8.2234::07/13/2018-18:14:45.709 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 18:16:45.7068716 5352 8756 Misc [0]14E8.2234::07/13/2018-18:16:45.706 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:16:45.7068863 5352 8756 Misc [0]14E8.2234::07/13/2018-18:16:45.706 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:2
2018-07-13 18:18:45.7045434 5352 8756 Misc [0]14E8.2234::07/13/2018-18:18:45.704 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:18:45.7045506 5352 8756 Misc [0]14E8.2234::07/13/2018-18:18:45.704 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 18:20:45.7011033 5352 8756 Misc [0]14E8.2234::07/13/2018-18:20:45.701 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:20:45.7011173 5352 8756 SLS [0]14E8.2234::07/13/2018-18:20:45.701 [sls]GetDownloadedOnWeakSSLCert Failed: hr = 0x80072EE2
2018-07-13 18:20:45.7015130 5352 8756 SLS [0]14E8.2234::07/13/2018-18:20:45.701 [sls]GetResponse failed with hresult 0x80072ee2...
2018-07-13 18:20:45.7015243 5352 8756 Misc [0]14E8.2234::07/13/2018-18:20:45.701 [endpointproviders]EP: error: 0x80072EE2 : - failed to get SLS data
2018-07-13 18:20:45.7015266 5352 8756 Misc [0]14E8.2234::07/13/2018-18:20:45.701 [endpointproviders]EP: error: 0x80072EE2: GetSecondaryServicesEnabledState failed
2018-07-13 18:20:45.7015326 5352 8756 Agent [0]14E8.2234::07/13/2018-18:20:45.701 [agent]AutoRecovery: DetectAndToggleServiceState failed 0x80072ee2
2018-07-13 18:20:45.7015594 5352 8756 Agent [0]14E8.2234::07/13/2018-18:20:45.701 [agent]Failed to resolve federated serviceId 855E8A7C-ECB4-4CA3-B045-1DFA50104289, hr=80072ee2
2018-07-13 18:20:45.7015813 5352 8756 Agent [0]14E8.2234::07/13/2018-18:20:45.701 [agent]Failed to execute service registration call {5252481B-B227-443E-BD41-C6BFDECEE4D1}, hr=80072ee2 (cV: IjgNdF3RxUWnK9Xs.1.0.1)
2018-07-13 18:20:45.7016451 5352 8756 IdleTimer [0]14E8.2234::07/13/2018-18:20:45.701 [agent]WU operation (SR.WuApplicabilityScan ID 13, operation # 85) stopped; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:20:45.7058620 5352 8756 IdleTimer [0]14E8.2234::07/13/2018-18:20:45.705 [agent]WU operation (SR.UpdateOrchestrator ID 14, operation # 88) stopped; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:20:45.7161261 8384 3752 Unknown( 14): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 18:20:45.7163455 5352 5224 Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 18:20:45.7164523 5352 5224 Unknown( 10): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).
2018-07-13 18:20:45.7171369 5352 5224 IdleTimer [0]14E8.1468::07/13/2018-18:20:45.717 [agent]WU operation (CSearchCall::Init ID 16) started; operation # 100; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:20:45.7171584 5352 12172 SLS [0]14E8.2F8C::07/13/2018-18:20:45.717 [sls]SLS DatastoreLookup: 0x80248007
2018-07-13 18:20:45.7171614 5352 12172 SLS [0]14E8.2F8C::07/13/2018-18:20:45.717 [sls]Retrieving SLS response from server...
2018-07-13 18:20:45.7171630 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:20:45.717 [downloadfile]Failed to get proxy settings token, not impersonating user. hr=800703f0
2018-07-13 18:20:45.7177218 8384 1380 Unknown( 10): GUID=262b5116-43af-397f-9aa2-1037c99270fc (No Format Information found).
2018-07-13 18:20:45.7180476 5352 12172 SLS [0]14E8.2F8C::07/13/2018-18:20:45.718 [sls]Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/10.0.15063.0/0?CH=846&L=en-US&P=&PT=0x30&WUA=10.0.15063.502&MK=HP&MD=HP+EliteBook+840+G4
2018-07-13 18:20:45.7190520 8384 1380 Unknown( 11): GUID=f1534484-4bc1-33f5-b01b-a6144c89bce0 (No Format Information found).
2018-07-13 18:20:45.7416230 5352 5224 Agent [0]14E8.1468::07/13/2018-18:20:45.741 [agent]* START * Queueing Finding updates [CallerId = UpdateOrchestrator Id = 16]
2018-07-13 18:20:45.7416283 5352 5224 Agent [0]14E8.1468::07/13/2018-18:20:45.741 [agent]Not removing service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 from sequential scan list since there is a scan request
2018-07-13 18:20:45.7416306 5352 5224 Agent [0]14E8.1468::07/13/2018-18:20:45.741 [agent]Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
2018-07-13 18:20:45.7416325 5352 5224 Agent [0]14E8.1468::07/13/2018-18:20:45.741 [agent]Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
2018-07-13 18:22:45.7142129 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:22:45.714 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:22:45.7142190 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:22:45.714 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 18:22:48.7932735 3916 5424 Unknown( 10): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
2018-07-13 18:22:48.7970096 5352 7284 IdleTimer [0]14E8.1C74::07/13/2018-18:22:48.797 [agent]WU operation (CDiscoveryCall::Init ID 17) started; operation # 106; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:22:48.7971078 3916 5424 Unknown( 11): GUID=349c41a9-8927-3d50-ed8a-be0b57a7b6b2 (No Format Information found).
2018-07-13 18:24:45.7031411 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:24:45.703 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:24:45.7031487 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:24:45.703 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:0
2018-07-13 18:25:57.2756012 8828 7360 Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 18:25:57.2790625 5352 5480 IdleTimer [0]14E8.1568::07/13/2018-18:25:57.279 [agent]WU operation (SR.<<PROCESS>>: sdiagnhost.exe ID 18) started; operation # 109; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:25:57.2814726 5352 8756 IdleTimer [0]14E8.2234::07/13/2018-18:25:57.281 [agent]WU operation (SR.<<PROCESS>>: sdiagnhost.exe ID 18, operation # 109) stopped; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:25:57.2847492 8828 9624 Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 18:25:57.2848304 8828 9624 Unknown( 10): GUID=a2b43708-af59-32cd-48bc-7cf111dee98e (No Format Information found).
2018-07-13 18:25:57.2864268 5352 7284 IdleTimer [0]14E8.1C74::07/13/2018-18:25:57.286 [agent]WU operation (CSearchCall::Init ID 19) started; operation # 112; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:25:57.3088215 5352 7284 Agent [0]14E8.1C74::07/13/2018-18:25:57.308 [agent]* START * Queueing Finding updates [CallerId = <<PROCESS>>: sdiagnhost.exe Id = 19]
2018-07-13 18:25:57.3088260 5352 7284 Agent [0]14E8.1C74::07/13/2018-18:25:57.308 [agent]Not removing service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 from sequential scan list since there is a scan request
2018-07-13 18:25:57.3088283 5352 7284 Agent [0]14E8.1C74::07/13/2018-18:25:57.308 [agent]Service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 is in sequential scan list
2018-07-13 18:25:57.3088298 5352 7284 Agent [0]14E8.1C74::07/13/2018-18:25:57.308 [agent]Added service 3DA21691-E39D-4DA6-8A4B-B43877BCB1B7 to sequential scan list
2018-07-13 18:26:45.7126486 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:26:45.712 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:26:45.7126554 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:26:45.712 [downloadfile]WinHttp: SendRequestToServerForFileInformation failed with 0x80072ee2; retrying with default proxy.
2018-07-13 18:28:10.1534473 5352 5652 DownloadManager [0]14E8.1614::07/13/2018-18:28:10.153 [agent]Received power state change notification: Old: AC; New: AC.
2018-07-13 18:28:10.7339955 5352 5652 DownloadManager [0]14E8.1614::07/13/2018-18:28:10.733 [agent]Received power state change notification: Old: AC; New: AC.
2018-07-13 18:28:29.9102152 5352 9180 Unknown( 24): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 18:28:29.9104716 5352 9180 Unknown( 10): GUID=262b5116-43af-397f-9aa2-1037c99270fc (No Format Information found).
2018-07-13 18:28:45.7092859 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:28:45.709 [susenginelib]Send request failed, hr:0x80072ee2
2018-07-13 18:28:45.7092983 5352 12172 Misc [0]14E8.2F8C::07/13/2018-18:28:45.709 [downloadfile]Library download error. Error 0x80072ee2. Will retry. Retry Counter:1
2018-07-13 18:30:37.9786171 5352 9180 Unknown( 10): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found).
2018-07-13 18:30:37.9787957 5352 9180 IdleTimer [0]14E8.23DC::07/13/2018-18:30:37.978 [agent]WU operation (SR.UpdateOrchestrator ID 20) started; operation # 117; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:30:37.9812390 5352 8756 IdleTimer [0]14E8.2234::07/13/2018-18:30:37.981 [agent]WU operation (SR.UpdateOrchestrator ID 20, operation # 117) stopped; does<NULL> use network; is not at background priority<NULL>
2018-07-13 18:30:37.9865576 5352 4988 Unknown( 18): GUID=1bce64d0-3b5c-3a28-bd28-0e6a0b1dc374 (No Format Information found). -
Hello Neelakandan P,
Glad to help.
0x80072ee2 is a very common error code, which indicate a TIME OUT error.
For the 10 and 8.1 clients you mentioned at the beginning, does the error occur when they first synced? Or they all have reported their status correctly before.
If it is the first time these clients connecting to the WSUS, this error will usually disappear after several synchronizations (clients to WSUS).
If this error continues to appear or they have reported their status correctly before, Try following method to solve this issue.
- Reset Windows Update Agent on the client.
https://gallery.technet.microsoft.com/scriptcenter/Reset-Windows-Update-Agent-d824badc
- Reset IIS on the WSUS server.
At the command prompt, type iisreset /noforce.
- Increase the WSUSpool.
- open the IIS console and locate the Application pools branch.
- Find the WSUS pool and choose the Advanced settings. Scroll down to the Recycling section.
- locate the parameter named Private Memory Limit (KB)
- Increase this value.
- Try this script.
net stop bits net stop wuauserv reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v AccountDomainSid /f reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v PingID /f reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientId /f reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate" /v SusClientIDValidation /f rd /s /q "C:\WINDOWS\SoftwareDistribution" net start bits net start wuauserv wuauclt /resetauthorization /detectnow PowerShell.exe (New-Object -ComObject Microsoft.Update.AutoUpdate).DetectNow()
Wait for a while, may be few hours, check if it works.
Hope my reply helps and look forward to your feedback.
Best regards,
Ray Jia
Please remember to mark the replies as answers if they help.
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