• I'm trying to access the shared server Public_Shared(\\name) (S:) but every time I click on it this message pops up.

    "An error occurred while reconnecting to S: to \\name\Public_Shared

    Microsoft Windows Network: The network path was not found.

    This connection has not been restored"

    I am using windows 7. 

    How do I fix this problem?

    2018年5月16日 11:58


  • Hi,

    Is there any change before this issue?

    If yes, please revert back the changes to see the results.

    Please check if there is any event created in System and Application of Event Viewer.

    Please check if the share folder is shared with everyone.

    Please check if you could use ping IP command in Command Prompt to ping this server.

    Please also try to use \\IP\share folder path to see if it can access.

    And please try to turn off Windows Firewall temporarily to see if it can work.

    In addition, please check for and install any available updates. (Type Check for updates in search box , then select Check for updates. )

    Please remember to mark the replies as answers if they help.
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    2018年5月17日 2:19