none
windows server 2008 IIS worker procces CRASH 분석요청 RRS feed

  • 질문

  • 윈도우 서버 2008에 ERP 소프트웨어를 쓰고있는데 자꾸 크래쉬가 발생하며 꺼집니다.

    로깅툴을 이용하여 데이터를 수집하였습니다.

    분석하는데 도움을 부탁드립니다.

    크래쉬가 발생하면, IIS의 응용프로그램 풀의 DefaultAppPool 이 꺼져버립니다.

    =====

     
     Analysis Summary 
      Type Description Recommendation
      Error WARNING - DebugDiag was not able to locate debug symbols for Emfgen.dll, so the information below may be incomplete.

     

    In w3wp__DefaultAppPool__PID__4276__Date__03_05_2014__Time_05_02_00PM__22__Second_Chance_Exception_C0000005.dmp the assembly instruction at Emfgen+159c in C:\Program Files\Common Files\Crystal Decisions\2.5\bin\Emfgen.dll has caused an access violation exception (0xC0000005) when trying to read from memory location 0x6d617289 on thread 38
     Please follow up with the vendor for C:\Program Files\Common Files\Crystal Decisions\2.5\bin\Emfgen.dll
     
      Warning .NET runtime was loaded in the process but managed analysis was not done on this dump file because the managed debugger extension commands failed to execute with the below error

     

     

    CLRDLL: CLR DLL load disabled

     

    CLR Debugger Extension Load Attempt

    CLRDLL: Unable to find mscordacwks_x86_x86_2.0.50727.4247.dll by mscorwks search

    CLRDLL: Unable to find 'mscordacwks_x86_x86_2.0.50727.4247.dll' on the path

    CLRDLL: Unable to get version info for 'c:\symcache\mscorwks.dll\5265D1B15ab000\mscordacwks_x86_x86_2.0.50727.4247.dll', Win32 error 0n87

    CLRDLL: ERROR: Unable to load DLL mscordacwks_x86_x86_2.0.50727.4247.dll, Win32 error 0n87

    CLR DLL status: ERROR: Unable to load DLL mscordacwks_x86_x86_2.0.50727.4247.dll, Win32 error 0n87
     To fix this problem, you can copy mscordacwks.dll from the server where the dump was taken and rename it to mscordacwks_<arch>_<arch>_<version>.dll and add the path of the folder to the Symbol server path by going to Tools-> Options and Settings 
      Information DebugDiag determined that this dump file (w3wp__DefaultAppPool__PID__4276__Date__03_05_2014__Time_05_02_00PM__22__Second_Chance_Exception_C0000005.dmp) is a crash dump and did not perform any hang analysis. If you wish to enable combined crash and hang analysis for crash dumps, edit the Globals.asp script (located in the DebugDiag\Scripts\inc folder) and set the g_DoCombinedAnalysis constant to True.  


     
     Analysis Details 


       Your browser settings are currently prohibiting this report's scripts from running.

    This is preventing some features of this analysis report from displaying properly. To enable scripts to run, right-click the security warning above and choose "Allow Blocked Content..." or enable the "Allow active content to run in files on My Computer*" setting on the Advanced tab of your "Internet Options" dialog to avoid being prompted in the future 

     

     

    Table Of Contents
    w3wp__DefaultAppPool__PID__4276__Date__03_05_2014__Time_05_02_00PM__22__Second_Chance_Exception_C0000005.dmp

       Faulting Thread

       Faulting Module Information

       Executing ASP Request

       .NET Analysis Report

     

     Report for w3wp__DefaultAppPool__PID__4276__Date__03_05_2014__Time_05_02_00PM__22__Second_Chance_Exception_C0000005.dmp

     

     Report for w3wp__DefaultAppPool__PID__4276__Date__03_05_2014__Time_05_02_00PM__22__Second_Chance_Exception_C0000005.dmp
    Type of Analysis Performed   Crash Analysis
    Machine Name   ERP-SERVER
    Operating System   Windows Server 2008 Service Pack 2
    Number Of Processors   16
    Process ID   4276
    Process Image   c:\Windows\System32\inetsrv\w3wp.exe
    System Up-Time   5 day(s) 00:41:43
    Process Up-Time   00:00:02


    Thread 38 - System ID 7244
    Entry point   msvcrt!_endthreadex+6f
    Create time   2014-03-05 오후 5:01:59
    Time spent in user mode   0 Days 0:0:0.15
    Time spent in kernel mode   0 Days 0:0:0.0

     

     


    Full Call Stack

     

    Function     Arg 1     Arg 2     Arg 3     Arg 4   Source
    Emfgen+159c     6d617261     72657465     65694620     2e73646c   
    0x5020726f     010c5098     00000028     00000004     0000000a   
    oleaut32!CTypeInfo2::Invoke+23a     025d0d9c     010c5098     00000000     00000001   
    oleaut32!CTypeInfo2::Invoke+611     025d0d44     010c5098     00000003     00000001   
    Emfgen!DllUnregisterServer+2e0     010c5098     00000003     6aec2f18     00000409   
    vbscript!IDispatchInvoke2+b2     010be368     010c5098     00000003     6aec2f18   
    vbscript!IDispatchInvoke+59     010be368     010c5098     00000003     6aec2f18   
    vbscript!InvokeDispatch+13a     010be368     010c5098     00000003     00000000   
    vbscript!InvokeByName+42     010be368     010c5098     00000003     00000001   
    vbscript!CScriptRuntime::RunNoEH+234c     02d7efb8     b5a77205     00000000     01093dd8   
    vbscript!CScriptRuntime::Run+62     02d7efb8     03407298     010be368     010ec268   
    vbscript!CScriptEntryPoint::Call+51     02d7efb8     00000000     0341c000     00000000   
    vbscript!CScriptRuntime::RunNoEH+1beb     00000000     b5a76fd9     00000000     01093d38   
    vbscript!CScriptRuntime::Run+62     00000000     01093d38     010be368     010ec268   
    vbscript!CScriptEntryPoint::Call+51     00000000     00000000     00000000     00000000   
    vbscript!CSession::Execute+c8     01093d38     00000000     00000000     00000000   
    vbscript!COleScript::ExecutePendingScripts+144     00000000     00000000     00000000     025bf5b8   
    vbscript!COleScript::SetScriptState+14d     025ba108     025ba108     025bf5b8     76d495e0   
    asp!CActiveScriptEngine::TryCall+19     00000000     b5a6c09c     00000000     025bf5b8   
    asp!CActiveScriptEngine::Call+e7     00000000     025cb5c0     0257b228     00000000   
    asp!CallScriptFunctionOfEngine+3e     02d7f2f4     00000000     00000000     00000000   
    asp!ExecuteRequest+148     01937178     00000000     02d7f350     02d7f2f4   
    asp!Execute+1c1     01937178     0257b228     02d7f350     00000000   
    asp!CHitObj::ViperAsyncCallback+3f9     00000000     00000000     02574c90     02d7f52c   
    asp!CViperAsyncRequest::OnCall+6a     02574c20     002b0900     00000000     00000000   
    comsvcs!CSTAActivityWork::STAActivityWorkHelper+32     02574c90     b5c8b16a     0264a1c4     00000000   
    ole32!EnterForCallback+cf     02d7f52c     0264a1c4     6a3dc0df     02574c90   
    ole32!SwitchForCallback+1a8     02d7f464     6a3dc0df     02574c90     6a397f54   
    ole32!PerformCallback+a3     0264a1c4     6a3dc0df     02574c90     6a397f54   
    ole32!CObjectContext::InternalContextCallback+15b     002b0900     6a3dc0df     02574c90     6a397f54   
    ole32!CObjectContext::DoCallback+1c     002b0900     6a3dc0df     02574c90     6a397f54   
    comsvcs!CSTAActivityWork::DoWork+12f     025c1a50     025c1a30     025cdaa4     025c1a80   
    comsvcs!CSTAThread::DoWork+18     02574c90     00000001     025c1a30     00000000   
    comsvcs!CSTAThread::ProcessQueueWork+37     00000000     00000000     010c6ce0     02d7f79c   
    comsvcs!CSTAThread::WorkerLoop+188     025c1a30     b5c8bd89     00000000     00000000   
    msvcrt!_endthreadex+44     02d7f7e8     76d4d2e9     010c6ce0     02d7f828   
    msvcrt!_endthreadex+ce     010c6ce0     02d7f828     77611603     010c6ce0   
    kernel32!BaseThreadInitThunk+e     010c6ce0     6c5b513f     00000000     00000000   
    ntdll!__RtlUserThreadStart+23     777a2670     010c6ce0     ffffffff     77677b76   
    ntdll!_RtlUserThreadStart+1b     777a2670     010c6ce0     00000000     00000000   

     

     

     

    ASP request executing on thread 38

    ASP request executing on thread   38
    POST request for   /uniLITE5/reports/rptserver.asp
    Request alive for   00:00:00
    QueryString   cmd=get_pg&viewer=actx&vfmt=encp&page=2&PVERSION=3
    Request mapped to   C:\uniLITE5\Home\reports\rptserver.asp
    ASP Application   /LM/W3SVC/1/ROOT/UNILITE5
    ASP Template   C:\UNILITE5\HOME\REPORTS\RPTSERVER.ASP

     


    Script call stack for thread 38

     

    Function Scope   Line Of Code   Source File   Line Number
    RetrieveObjects   session("oEMF").SendErrorMsg 1, sessionError   C:\UNILITE5\HOME\REPORTS\RPTSERVER.ASP   608
    Global Scope   Call RetrieveObjects   C:\UNILITE5\HOME\REPORTS\RPTSERVER.ASP   225

     

     

     

    Exception Information
    EMFGEN+159CWARNING - DebugDiag was not able to locate debug symbols for Emfgen.dll, so the information below may be incomplete.

     

    In w3wp__DefaultAppPool__PID__4276__Date__03_05_2014__Time_05_02_00PM__22__Second_Chance_Exception_C0000005.dmp the assembly instruction at Emfgen+159c in C:\Program Files\Common Files\Crystal Decisions\2.5\bin\Emfgen.dll has caused an access violation exception (0xC0000005) when trying to read from memory location 0x6d617289 on thread 38

     

     

    Module Information
    Image Name: C:\Program Files\Common Files\Crystal Decisions\2.5\bin\Emfgen.dll   Symbol Type:  Export
    Base address: 0x00905a4d   Time Stamp:  Wed Dec 10 15:57:58 2003 
    Checksum: 0x00000000   Comments:  
    COM DLL: True   Company Name:  
    ISAPIExtension: False   File Description:  
    ISAPIFilter: False   File Version:  
    Managed DLL: False   Internal Name:  
    VB DLL: False   Legal Copyright:  
    Loaded Image Name:  Emfgen.dll   Legal Trademarks:  
    Mapped Image Name:     Original filename:  
    Module name:  Emfgen   Private Build:  
    Single Threaded:  False   Product Name:  
    Module Size:  56.00 KBytes   Product Version:  
    Symbol File Name:  Emfgen.dll   Special Build:  &

     

     


     
     Script Summary 
      Script Name Status Error Code Error Source Error Description Source Line
    CrashHangAnalysis.asp Completed  

    • 편집됨 Nios333 2014년 3월 5일 수요일 오전 10:58
    2014년 3월 5일 수요일 오전 10:41