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Windows Update 오류 증상 문의 입니다.. RRS feed

  • 질문

  • 안녕하세요.

    Windows Server 2012 R2 이고 이미지 버전은 6.3.9600.16384 입니다.

    Server 설치 후 바로 Windows Update를 실행하여 설치를 했는데.. 오류가 발생하였습니다.

    증상을 간략하게 말씀드리자면 특정 업데이트 KB2919442가 설치가 되지 않는 증상입니다.

    Windows Update Log는 아래와 같습니다.
    2015-12-3111:20:45:759 9721bd8Agent*************
    2015-12-3111:20:45:759 9721bd8Agent** START **  Agent: Installing updates [CallerId = wusa]
    2015-12-3111:20:45:759 9721bd8Agent*********
    2015-12-3111:20:45:759 9721bd8Agent  * Updates to install = 1
    2015-12-3111:20:45:75915761140COMAPI  - Updates to install = 1
    2015-12-3111:20:45:75915761140COMAPI<<-- SUBMITTED -- COMAPI: Install [ClientId = wusa]
    2015-12-3111:20:45:759 9721bd8Agent  *   Title = Windows용 업데이트(KB2919442)
    2015-12-3111:20:45:759 9721bd8Agent  *   UpdateId = {F86B21ED-08FE-407B-A2D0-7821EB8246DC}.501
    2015-12-3111:20:45:759 9721bd8Agent  *     Bundles 1 updates:
    2015-12-3111:20:45:759 9721bd8Agent  *       {78BD7863-DF40-47B1-8F54-6B9A42DF6669}.501
    2015-12-3111:20:45:759 9721bd8HandlerAttempting to create remote handler process as STS3H_HMI_SVR01\Administrator in session 1
    2015-12-3111:20:45:790 9721bd8DnldMgrPreparing update for install, updateId = {78BD7863-DF40-47B1-8F54-6B9A42DF6669}.501.
    2015-12-3111:20:45:79067201818Misc===========  Logging initialized (build: 7.9.9600.16403, tz: +0900)  ===========
    2015-12-3111:20:45:79067201818Misc  = Process: C:\Windows\system32\wuauclt.exe
    2015-12-3111:20:45:79067201818Misc  = Module: C:\Windows\SYSTEM32\wuaueng.dll
    2015-12-3111:20:45:79067201818Handler:::::::::::::
    2015-12-3111:20:45:79067201818Handler:: START ::  Handler: CBS Install
    2015-12-3111:20:45:79067201818Handler:::::::::
    2015-12-3111:20:45:79067201818HandlerStarting install of CBS update 78BD7863-DF40-47B1-8F54-6B9A42DF6669
    2015-12-3111:20:45:79067201818HandlerCBS session identity: 30491505_3677087780
    2015-12-3111:20:45:79067201818HandlerCBS package identity: Package_for_KB2919442~31bf3856ad364e35~amd64~~6.3.1.8
    2015-12-3111:20:45:85367201818HandlerInstalling self-contained with source=C:\Windows\SoftwareDistribution\Download\9e789c6f06398e73ec5be7ea3dc3c03e\Windows8.1-KB2919442-x64.cab, workingdir=C:\Windows\SoftwareDistribution\Download\9e789c6f06398e73ec5be7ea3dc3c03e\inst
    2015-12-3111:20:45:94767201818HandlerFATAL: UH: 0x80070543: InitiateChanges failed in CCbs::StartInstallPackage
    2015-12-3111:20:45:94767201818HandlerFATAL: UH: 0x80070543: StartInstallPackage failed in CUHCbsHandler::InstallOrUninstallUpdate
    2015-12-3111:20:45:94767201818HandlerFATAL: Completed install of CBS update with type=0, requiresReboot=0, installerError=1, hr=0x80070543
    2015-12-3111:20:45:94767201818Handler:::::::::
    2015-12-3111:20:45:94767201818Handler::  END  ::  Handler: CBS Install
    2015-12-3111:20:45:94767201818Handler:::::::::::::
    2015-12-3111:20:45:962 9721bd8Agent*********
    2015-12-3111:20:45:962 9721bd8Agent**  END  **  Agent: Installing updates [CallerId = wusa]
    2015-12-3111:20:45:962 9721bd8Agent*************
    2015-12-3111:20:45:962 9721bd8IdleTmrWU operation (CInstallCall::Init ID 4, operation # 53) stopped; does not use network; is not at background priority
    2015-12-3111:20:45:962 9721bd8IdleTmrDecremented PDC RefCount for System to 0
    2015-12-3111:20:45:962 9721bd8IdleTmrDecremented idle timer priority operation counter to 1
    2015-12-3111:20:45:9621576764COMAPI>>--  RESUMED  -- COMAPI: Install [ClientId = wusa]
    2015-12-3111:20:45:9621576764COMAPI  - Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0)
    2015-12-3111:20:45:9621576764COMAPI  - Reboot required = No
    2015-12-3111:20:45:9621576764COMAPI  - WARNING: Exit code = 0x00000000; Call error code = 0x80240022
    2015-12-3111:20:45:9621576764COMAPI---------
    2015-12-3111:20:45:9621576764COMAPI--  END  --  COMAPI: Install [ClientId = wusa]
    2015-12-3111:20:45:9621576764COMAPI-------------
    2015-12-3111:21:05:68215761140COMAPI-----------  COMAPI: IUpdateServiceManager::RemoveService  -----------
    2015-12-3111:21:05:68215761140COMAPI  - ServiceId = {284d66a2-2c47-4365-8408-5a8aedf7f0b2}
    2015-12-3111:21:05:72915761140COMAPIIUpdateService removing volatile scan package service, serviceID = {284D66A2-2C47-4365-8408-5A8AEDF7F0B2}
    2015-12-3111:21:05:72915761140COMAPIWARNING: ISusInternal::RemoveService failed, hr=80248014
    2015-12-3111:22:24:3722128197cMisc===========  Logging initialized (build: 7.9.9600.16384, tz: +0900)  ===========
    2015-12-3111:22:24:3722128197cMisc  = Process: C:\Windows\system32\wusa.exe
    2015-12-3111:22:24:3722128197cMisc  = Module: C:\Windows\System32\wuapi.dll
    2015-12-3111:22:24:3722128197cCOMAPI-----------  COMAPI: IUpdateServiceManager::AddScanPackageService  -----------
    2015-12-3111:22:24:3722128197cCOMAPI  - ServiceName = Windows 업데이트 독립 실행형 설치 관리자
    2015-12-3111:22:24:3722128197cCOMAPI  - ScanFileLocation = C:\67322405b1ac27d1df2a896b69d07612\wsusscan.cab
    2015-12-3111:22:24:6222128197cCOMAPI  - Added scan package service, ServiceID = {364FDB84-D671-4E8E-B9DA-21DF0689E727} Third party service

    혹시 좀 더 확인해야 할 사항이 있다면 답변 부탁드립니다..

    많은 도움 부탁드립니다..

    2016년 1월 4일 월요일 오전 5:21

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