Remove From My Forums

remotewebaccess.com domain not reachable

질문
1

로그인하여 투표

Server setup with Anywhere access using xxxx.remotewebaccess.com domain just stopped working. Had been working fine for months. Seems to be a DNS issue.

Anywhere Access repair fails with the following lines in the log file:

ConnectivityCenter: DomainNameResolveableAnalyzer: Domain name could not be resolved to router's external IP address, should be manual fixed

ConnectivityCenter: Suggestion: An error occurred while linking your domain name to the IP address for your server. Please try again later. If this problem continues contact your domain name service provider for support.

ConnectivityCenter: Overall status: Error

2020년 7월 24일 금요일 오전 2:32

모든 응답

0

로그인하여 투표

No answer for you but I have the same issue with three customers using the xxx.remotewebaccess.com domains.

Other customers using their own certificates are working fine so as you say seems a dns issue and maybe not patching etc.

Did MS retire the service?

2020년 7월 24일 금요일 오전 9:24
0

로그인하여 투표

My workaround for now until they fix it:

I was able to update the remote PC's hosts file to resolve the dns.

Ok if they have static IP's, not so great if dynamic and change often but does get you out of trouble until MS resolve it!

Script run via remote management worked for me. Just have to remember to remove it after they fix it!!

2020년 7월 24일 금요일 오후 3:35
0

로그인하여 투표

See the thread in 2012 Essentials https://social.technet.microsoft.com/Forums/en-US/de635d5c-1a89-43d0-a307-bdd7065560e1/domain-remotewebaccesscom?forum=winserveressentials

Or Twitter: https://twitter.com/search?q=remotewebaccess

It's frustrating, because Microsoft has so far remained quiet, but good to know you are not alone.

2020년 7월 24일 금요일 오후 5:09
0

로그인하여 투표

Can you please give me an example? Not familiar with script run

Thank you

2020년 8월 2일 일요일 오후 4:20